Razer Viper V2 pro dongle not working | Razer Insider (2024)

FAQs

How do I connect my Razer Viper v2 Pro to my dongle? ›

Enable Bluetooth on your PC then select the Razer mouse from the list of devices found. Wait until the Razer mouse pairs with your PC. When paired, the Razer logo or status indicator will briefly turn static blue or the corresponding slot color. That's it!

Ensure the device is properly plugged in and connected directly to the computer and not through a USB hub. Ensure your Windows OS and Razer Synapse 3 are updated. See the answers below: How to get the latest software and driver updates from Windows.

Causes of Razer Synapse Not Recognizing Your Mouse

Any incompatibility between Synapse, Windows, the device drivers, and the device result in issues. Mostly, this comes down to making sure that everything is kept up-to-date, but there can be other problems that are harder to pin down, like dirty or bad USB ports.

Thank you once again! Then you don't need the previous one, they're interchangeable.

Press and hold the two side buttons and the DPI stage up button simultaneously for three seconds to activate pairing mode. The Razer logo will blink twice in repeated intervals to show that the device is in pairing mode.

No. The Razer Viper V2 Pro can be connected to other devices via the Razer™ HyperSpeed Wireless or Wired – Speedflex Cable.

Razer HyperPolling Wireless increases the polling rate of your wireless mouse, while Razer HyperSpeed Wireless is the mouse's wireless connection. The dongle features both technologies to enable a true 8000 Hz wireless polling rate.

How to connect Viper V2 Pro to dongle? ›

Plug the wireless USB dongle into your PC. 2. Press and hold the Power / DPI cycle button for 3 seconds to power on the mouse. Your Razer Viper V2 Pro is now ready for use in wireless mode.

Ensure that Bluetooth is enabled on both your Razer Blade and Bluetooth device. Connect your Bluetooth peripheral to another PC or smartphone and test it. Proceed to the next step if the Bluetooth peripheral connects to the other device. Update your Bluetooth drivers via “Device Manager” and select “Bluetooth”.

Start with the headset powered off. Ensure there is enough battery power then press and hold the Power button for about five seconds until the indicator light next to the Power button blinks blue (you will hear two audible cues: first “Power On” then second “Pairing”). Your headset is now in Bluetooth pairing mode.

For a wireless connection, make sure that the device is plugged in directly to a PC and not a USB hub with a clear line of sight from the mouse to the dongle. Make sure that the firmware on your Razer mouse is up to date. Test the device in other applications and see if the issue persists.

If your remote ceases to work, the first line of defense is to replace the battery. The most common types of battery used in 1-way remotes are the A23 battery (it looks like a miniature AAA battery) or a CR2032 battery (it looks like a camera battery or a nickel).

A Razer headset with no sound might be caused by dirt or debris in audio ports and on the audio jack, improperly plugged-in audio jack, hub connections, incorrect playback device levels or settings, software issues, or faulty audio drivers.