If you don't get a package from the seller (or a full refund) by the time the estimated delivery date you were given when you paid has fully passed (save your confirmation email), go to your Purchase History for that item, click the link for more options and select that you haven't received the item, then follow instructions from there. If you haven't gotten the item as described or a full refund after 3 days (but before 21 days) from doing so go back and you should find a link to "Ask eBay to step in" to get your refund.
You need to check the cost AND TIMEFRAME of delivery in the Shipping and Payments tab of the Listing Page (making sure it's set to your location including zipcode) to avoid surprises. When you bid/offer/buy you are accepting those terms whether you read them or not. If it is a long handling time and a slow carrier, you are agreeing to wait that long before your 30 day window to file under the eBay Money Back Guarantee starts.
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