See Also
How long does a buyer have to open a case.Member To Member Support:^/ Reopening Accidentally Closed Return Claims.Why is there a countdown for "Buy Now" items?- Go to your Purchase history and find the item.
- Select See request details in the More actions dropdown menu.
- Select Close your request and choose your reason from the dropdown menu.
It's important to make sure you're certain you want to cancel a request, as you won't be able to re-open a case once it's been closed.
jtzvwbug
Volunteer Responder | USA Community
