FAQs
Click the user's name to open their account page. At the top left, a message indicates why the user's Gmail account is suspended. (Optional) To find out how the user can avoid exceeding bandwidth limits in the future, go to Gmail bandwidth limits. At the top right, click Reactivate.
Can a disabled Gmail account be recovered? ›
If your account is disabled, you can ask Google to restore your access. To get started, head to myaccount.google.com and enter your Gmail address. Tip: If you can't get in to your account, you may be able to download and save account data from some Google Services.
How do I reinstate my Gmail account? ›
To get started, head to g.co/recover and enter your Gmail address. If possible, try the following to make recovery easier: Use a computer, phone, or tablet you've previously used to sign into your account. Use the same browser that you usually do, like Chrome or Safari.
How do I reactivate a suspended user? ›
Solution
- In the Admin console, go to Menu > Directory > Users.
- Click Add a filter and choose User status.
- Check the Suspended box and click Apply.
- In the Users list, on the row for the suspended user you want to restore, click More options > Reactivate. ...
- To confirm, click Reactivate.
How to get a Google Account unsuspended? ›
Fix Your Google Suspension in 4 Steps
- Submit a Reinstatement Request. The very first thing you should do is go to Google's help page and submit a reinstatement request. ...
- Submit an Appeal. ...
- Respond to the Google Support Email. ...
- Stay in Contact with Google Support Until Your Suspension is Lifted.
Will I ever be able to recover my Gmail account? ›
If you deleted your Google Account recently, it may still be recoverable. If you can successfully complete account recovery, you'll be able to sign in as usual and access your account data. To get started, head to g.co/recover and enter your Gmail address. Important: Not all deleted accounts can be recovered.
How do I ask Google to restore my account? ›
Ask us to restore your account
If you own the account, you can request access to it again. Sign in to your Google Account on a browser, like Chrome. Select Start Appeal. Follow the instructions.
Can a deactivated Gmail account be reactivated? ›
The best way to attempt to reactivate a deactivated account is by utilizing the account recovery flow. If it says the account is unable to be recovered, try posting in the Gmail Help Forum.
How long does a Gmail account stay disabled? ›
How long does a Gmail account stay blocked? Well this depends on Google themselves – they'll be able to give you more of a timeline when you contact them. Typically, accounts can be unblocked within a few hours if you act immediately.
Can I call Gmail support to recover my account? ›
For your security, you can't call Google for help to sign into your account. We don't work with any service that claims to provide account or password support. Do not give out your passwords or verification codes.
When you suspend an account, the user's: Email, documents, calendars, and other data aren't deleted. Shared documents are still accessible to collaborators. New email and calendar invitations are blocked.
Can I recover a permanently deleted Gmail account? ›
Yes, You can restore you deleted Gmail account and any emails associated with the account. However, Google only provides you a couple of weeks (30 days) before they delete your account permanently.
How to retrieve a disabled Gmail account? ›
If your Gmail account has been disabled, you can start an appeal or download your account data. To start an appeal, sign into https://accounts.google.com/Login and click "Start Appeal". To download data, sign into the disabled account. If your account is eligible, you'll see "Download Data".
What happens if your account is suspended? ›
Loss of Access: When an account is suspended, the user loses access to the platform or service associated with the account. This can disrupt communication, impede business operations, or limit the user's ability to connect with others.
How do I reactivate my old email account? ›
Most email service providers offer account recovery options such as resetting passwords or answering security questions. Look for these options on the sign-in page of your email service provider's website and follow the prompts provided.
How long does Gmail suspension last? ›
Account suspension typically lasts an hour, but can last up to 24 hours. A user can sign in to their account after the suspension period, when request limits are automatically reset.
Why did Gmail suspend my account? ›
In most cases it's spammy behavior that leads to an account suspension. It's important to note that: GMass can't control whether Google suspends an account, nor can it help re-activate a suspended account. GMass is simply a conduit to unleashing the power and full sending capabilities of your Gmail account.
How to appeal for a suspended Gmail account? ›
Solution
- Sign in to your Google Account on a browser, like Chrome.
- Select Start appeal.
- Follow the instructions. Note: If you own the account, you can request access to it again.
How do I contact Google to recover my account? ›
For your security, you can't call Google for help to sign into your account. We don't work with any service that claims to provide account or password support. Do not give out your passwords or verification codes.