How to Solve the 'Certificate Not Secure' Error in Email on Android - Comodo SSL Resources (2024)

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Here’s how you can easily get rid of the email ‘certificate not secure’ error on your Android device

Are you facing the dreaded ‘certificate not secure’ email error on your Android device? Are you frustrated that your email data isn’t as secure as you’d like? If the answer to the first question is yes, answer of the second question is obviously a yes as well. Well, we understand your frustration and that’s the reason why we’re actually creating this post.

In this article, we’ll talk about a feweasy-to-implement solutions that will help you get rid of the email ‘certificatenot secure’ error. Let’s have a look at possible causes and their solutions.

The ‘Certificate Not Secure’ Email Error: Possible Causes & Their Solutions

Reason #1: Incorrect Email Settings

This most likely reason you’re getting acertificate not secure error message for your email is that you’ve synced anemail account that belongs to a domain that you/your organization owns butthere’s a mismatch in the SMTP/IMAP settings, port settings, or domain namesettings.

How to Fix It: As there’s a mismatch between your device settings and your emailserver settings, you must validate your device email settings with the emailserver settings. In case there’s a mismatch, you should correct settings inyour device as per email server settings.

Reason #2: Missing Certificate in Device Library

Many times, this error occurs when the certificate installed on the email server isn’t recognized by the Android device in question. This could happen if you’re using a self-signed certificate or a certificate from a certificate authority (CA) that’s not on the approved list of certificate authorities in your device library. This highlights the importance of getting a CA-signed certificate from a reputable third-party CA.

How to Fit it: As the certificate is missing in your device, you should add thecertificate to get your device trust it and interact with the email server. Todo so, go to your email account and navigate to advanced settings. Find theoption to accept all certificates and enable it. This should get yourcertificate trusted by your device.

If accepting all certificates didn’t work,you should check if your operating system is updated or not. If not, you mustupdate it.

Reason #3: Incorrect Date & Time Settings

This is an unlikely reason, but it’s themost likely if you’re traveling somewhere. This error could be occurring if thedate & time settings are incorrect.

How to Fix It: The solution is quite simple: Update the date & time of yourdevice. We recommend turning on automatic update feature for the date and time settingson your device.

The Ultimate Solution

If none of the above-mentioned solutions work, there’s one thing left to do: remove your email account and re-add it. You can do this within your email client or app. This should fix the issue.