FAQs
For more details, please refer to the FAQ or contact customer service at 888-824-8817. The Crypto.com Visa Card is issued and promoted by Foris MT Limited pursuant to its Visa Principal Member (Issuing) license.
How do I contact Crypto com about my Visa card? ›
For more details, please refer to the FAQ or contact customer service at 888-824-8817. The Crypto.com Visa Card is issued and promoted by Foris MT Limited pursuant to its Visa Principal Member (Issuing) license.
Is crypto.com customer service 24 hours phone number? ›
We provide 24/7 live customer support.
It's our priority to help you make the most of your Crypto.com experience.
How do I activate my crypto virtual card? ›
Does the virtual card require activation? Virtual cards do not require activation. Users may use the virtual card instantly for online spending after top-up via the Crypto.com App.
Where do I activate my Visa card? ›
How to activate your Visa Debit card
- Your bank's website: Sign in to your account and search for activate new card.
- Mobile app: Many banks allow you to activate your card in the mobile app.
- Phone: Typically, your new card will include a sticker with a toll-free number to use for activation.
Your preset PIN can be found within the Card > Settings page.
Why is my Crypto.com card not working? ›
One of the top reasons users' debit cards are declined when trying to buy crypto is the app not working at that moment. It can be a problem with your device, internet connection, or account, a bug in the Crypto.com app, or scheduled maintenance.
How to use crypto.com visa card? ›
To use it, you need to top up the card (load funds onto it) in the Crypto.com app. You can top it up with cryptocurrency or fiat money. If you decide to load fiat money, you can do so with funds you've already deposited to your Crypto.com account or by paying with a debit or credit card.
Can I use my crypto card on Cash App? ›
Cash App only supports Bitcoin (BTC). We do not support any other type of cryptocurrency, including BCH or BSV.
How to withdraw money from crypto.com visa card? ›
Yes, you can withdraw cash from your Crypto.com Visa Card. To do so, ensure that you have funds loaded onto your Crypto.com card, either through cryptocurrencies or fiat currency using the Crypto.com app. Once your card is funded, you can use any ATM to withdraw cash.
To disable the 24-hour Withdrawal Lock:
- Open the Menu and go to “Settings”
- Click “24-hour Withdrawal Lock” under the “Security” tab.
- Toggle off the 24-Hour Withdrawal Lock.
- Click “Disable” to confirm your decision.
- Enter your passcode or confirm using a biometric ID.
Even if you don't want to use a cash advance loan for your crypto purchase, some credit card issuers will automatically process the transaction that way, including American Express. Alternatively, you could buy crypto using a credit card issued by the trading platform, like the Gemini Mastercard or a Crypto.com VISA.
How do you activate your crypto card? ›
Go to the Cards tab and find the card you want to activate. Tap the green Activate plastic card button in the upper right corner, then again, Activate. You will receive an SMS code with the activation code. Enter the code in the app.
How do I activate my virtual card on my phone? ›
Turn on a virtual card in Google Chrome
- On your phone or tablet, open the Chrome app .
- On the right of the address bar, tap More Settings. ...
- Make sure to turn on Save and fill payment methods.
- Find the cards that you added to your Google Account. ...
- Tap the card.
- Select Virtual card.
How can I unlock my CRO? After the 180-day lockup period is completed, you'll be able to unlock your CRO. Simply go to your CRO Wallet in the App and tap the 'Unlock' button.
How do I activate my Coinbase Visa card? ›
Activate
- Sign in to your Coinbase.com account or access the Coinbase mobile app.
- Select Card from the navigation bar.
- Activate your card. Browser: Select Activate Coinbase Card. Mobile app: Select Activate your card.
- Select Activate physical card.
- Enter your card number and 3-digit CVV number.
- Select Activate Card.
To use it, you need to top up the card (load funds onto it) in the Crypto.com app. You can top it up with cryptocurrency or fiat money. If you decide to load fiat money, you can do so with funds you've already deposited to your Crypto.com account or by paying with a debit or credit card.
Can I use my crypto Visa card anywhere? ›
You can use your Crypto.com Visa Card to pay in over 40 million Points of Sale (POS) worldwide (look for the VISA logo) and countless online retail shops. Bear in mind, the Crypto.com Card is a Visa prepaid debit card.
How does Visa crypto debit card work? ›
How do crypto debit cards work? Cryptocurrency debit cards are like prepaid credit cards. You can use them to make payments in person or online exactly like you would with any other credit card. You either enter your card details or swipe your card to make a payment, and merchants receive cash in their local currency.
