Crypto.com Declined by Issuer: How to Fix in 2024 - The Small Business Blog (2024)

Crypto.com is a cryptocurrency exchange platform with over 10 million users. It is one of the best platforms in the market where you can trade over 250 cryptocurrencies at true cost.

The platform offers many features to help users create the best portfolio and trade crypto safely.

You can even receive rewards up to 14.5% on your crypto assets.

They also have a partnership with visa. You can use the crypto.com Visa card to enjoy up to 8% on all your spending.

But as amazing as crypto.com may sound, users face issues occasionally.

Most users have recently complained about a transaction error when attempting to complete their payment verification process.

In this article, we’ll discuss all about the error Crypto.com declined by Issuer and look at some quick fixes to solve the issue.

Post Contents

  • 1 Crypto.com Declined by Issuer: What’s the Deal with Declined Transactions?
  • 2 Why Does Your Card Get Declined?
    • 2.1 Server Issue
    • 2.2 Error with The Card
    • 2.3 Insufficient Funds
  • 3 Conclusion

Crypto.com Declined by Issuer: What’s the Deal with Declined Transactions?

Let’s understand aspects around the error Crypto.com declined by Issuer.

Crypto exchange platforms host millions of trades every day.

They let you purchase cryptocurrencies with fiat money.

This happens by integrating fiat payment methods into exchange platforms.

Crypto.com uses a similar model. You can verify one of many fiat payment methods to add yours to the account.

The level of verification plays a critical role. This is because it decides how much balance you can add.

Most users face an issue while completing this step. You might as well have faced this. The card you’re attempting to get verified gets declined by Crypto.com.

You also receive a message explaining the reason your card declined.

Why Does Your Card Get Declined?

Crypto.com Declined by Issuer: How to Fix in 2024 - The Small Business Blog (1)

Well, during the process, you come across an issue where your card gets declined by Crypto.com.

So, why does this happen?

There are three prime reasons this can happen.

Let’s discuss them and their fixes.

Server Issue

The first reason your card gets declined during a payment transaction is because of problems with the server of the card issuer.

Often, servers face outages and internal errors that block all the transactions happening on them.

In such cases, payments get declined, money gets debited even for incomplete transactions, and more.

The good news is this issue gets solved within a few hours. Card issuers around the world take this issue seriously and work on it around the clock.

Hence, if therefore your card is getting declined, wait for a couple of hours and retry.

Error with The Card

The second reason this might happen is you are entering incorrect details.

Most people make this mistake. They want to add the card quickly and complete the transaction. In the rush, they end up entering incorrect card details.

For instance, you might enter a different CVV or card number or expiration date.

Hence, you must recheck the details before concluding.

Insufficient Funds

The third reason is your account has insufficient funds in it.

If the amount you need to pay is more than the funds in your account, the card gets declined.

You must also check the maximum amount you can spend on each transaction. People often set out to complete a transaction for massive amounts, even though their maximum spend limit is low.

You can check and edit this in your card issuers application or website.

Conclusion

There you have it. Now, you know all about the error Crypto.com declined by Issuer. You also know some quick fixes that you can apply to solve the issue. I hope this article helps.

Related

As an enthusiast and expert in the field of cryptocurrency and blockchain technology, I've closely followed the developments in the industry, including the emergence of various cryptocurrency exchanges. My expertise is grounded in a deep understanding of the underlying technologies, market trends, and user experiences within the crypto space.

Now, let's delve into the concepts mentioned in the provided article about Crypto.com and the error "Crypto.com declined by Issuer."

Crypto.com Overview: Crypto.com is a cryptocurrency exchange platform renowned for its user-friendly interface and a wide range of supported cryptocurrencies, exceeding 250. The platform is recognized for providing true cost trading, enabling users to trade digital assets efficiently.

Features of Crypto.com:

  • Portfolio Management: Crypto.com offers features to help users create and manage their cryptocurrency portfolios effectively.
  • Rewards Program: Users can earn rewards of up to 14.5% on their crypto assets.
  • Visa Partnership: The platform has a partnership with Visa, allowing users to use the Crypto.com Visa card for spending, with rewards of up to 8%.

User Issues: Despite its features, the article notes that users occasionally face issues. The specific problem discussed is a transaction error during the payment verification process.

Crypto.com Declined by Issuer: The article focuses on the error message "Crypto.com declined by Issuer" and aims to shed light on its causes and potential solutions.

Reasons for Card Decline:

  1. Server Issue:

    • Explanation: The card decline can be attributed to problems with the server of the card issuer.
    • Resolution: Server issues are usually temporary, and the problem is expected to be resolved within a few hours.
  2. Error with The Card:

    • Explanation: Incorrect details during the verification process, such as entering the wrong CVV, card number, or expiration date.
    • Resolution: Users are advised to double-check and ensure accurate entry of card details before concluding the transaction.
  3. Insufficient Funds:

    • Explanation: Decline may occur if the user's account lacks sufficient funds to cover the transaction amount.
    • Resolution: Users should verify their account balance and transaction limits, ensuring they have enough funds to complete the transaction.

Conclusion: The article concludes by summarizing the reasons for the "Crypto.com declined by Issuer" error and provides quick fixes for users facing this issue. It aims to empower readers with the knowledge to troubleshoot and resolve such problems effectively.

In this dynamic cryptocurrency landscape, understanding the intricacies of transaction processes, potential errors, and their resolutions is crucial for a seamless user experience on platforms like Crypto.com.

Crypto.com Declined by Issuer: How to Fix in 2024 - The Small Business Blog (2024)

FAQs

Why is crypto.com saying declined by issuer? ›

Facing with a “Crypto.com declined by issuer” error can be frustrating when you're trying to fund your Crypto.com account . This error message typically is there to indicate that your debit card has been temporarily suspended or blocked by the issuer .

How to fix a card declined by the issuer? ›

Contact Customer Service

The card provider may need to manually activate the card. Often, your card is declined for your protection to prevent fraudulent purchases. In this case, your card provider may just need to verify your identity and authenticate your purchase.

Why is Crypto.com rejecting my deposit? ›

For seamless verification, please ensure you deposit USD from the bank account which you have selected, and your bank account name matches with your Crypto.com Exchange account's legal entity name. If these details are incorrect, your deposit request may be rejected.

Is crypto.com having issues? ›

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply. No incidents reported. No incidents reported.

What does it mean when a transaction is declined by issuer? ›

Declined (Card declined by issuer - contact card issuer to determine reason.) This usually happens due to one of these reasons: The customer's credit card issuing bank did not approve the transaction. This could be due to insufficient funds, frozen account status, invalid credit card number or expiration date, etc.

Why does Crypto.com keep saying "rejected"? ›

There Are Credit or Debit Card Errors -> Check Card Details

Another popular reason why the Crypto.com “Declined by Issuer” error occurs is that users provide incorrect card details. However, there is one thing everyone strongly recommends when providing card details – double checking them.

Why does my card keep getting declined even though I have money? ›

You've reached your daily purchase limit. Your debit card expired or is inactive. The bank finds the purchase suspicious. Your card is suspended.

Why has my payment been declined by my card issuer? ›

A very simple reason why a customer's card is declined is due to insufficient funds. As part of the payment authorization process, the card issuer will check to see if there are adequate funds in the consumer's account before approving the payment. If there isn't enough money, the transaction will be declined.

Why is my credit card declined no such issuer? ›

The credit card decline code “15: No Such Issuer” indicates that the credit card number entered does not correspond to any issuer recognized by the payment processor.

Can crypto com hold my money? ›

All Users' deposits are held in cold storage, for security reasons, however, withdrawal requests - for all cryptos - are automated.

Why does my bank keep declining crypto? ›

Unfortunately, there can be many reasons why card payments are failing or getting rejected whether by our payment systems or your own bank systems starting from security flags, insufficient funds, bank account spending limits, details mismatch or unusual usage of the card/bank account being used.

What bank does Crypto.com use? ›

In January 2023, our previous banking service provider, Metropolitan Commercial Bank (MCB), announced that it would exit the cryptocurrency market. As a result, we are now working with Community Federal Savings Bank (CFSB) to offer USD fiat services to our users.

Is Crypto.com shutting down in the US? ›

Crypto.com is shutting down its US institutional exchange. Learn what this means for millions of exchange users. Crypto.com is ceasing its institutional services in the US, effective June 21, 2023. Regulatory concerns and limited demand drive the decision.

How can I contact crypto.com customer service? ›

For any issues with the crypto.com visa card, you may email us at: [email protected] or contact us at 65-6264-0211. The Crypto.com Visa Cards are issued by Digital Commerce Bank and offered by Foris, Inc.

Can crypto com recover? ›

You will need to submit and talk with the support team from crypto to do verification on this link belowhttps://help.crypto.com/en/Once they can verify you as the owner , they will send you a recovery page to let you in with the account.

Why is my bank declining my crypto purchase? ›

Unfortunately, there can be many reasons why card payments are failing or getting rejected whether by our payment systems or your own bank systems starting from security flags, insufficient funds, bank account spending limits, details mismatch or unusual usage of the card/bank account being used.

Why is crypto not accepting my card? ›

Insufficient Funds: Ensure your card has enough balance to cover the transaction. Spending Limits: Banks often set limits on accounts or cards, which can hinder transactions if exceeded. Details Mismatch: The name and billing address associated with your Blockchain.com Pay account must match those of the card.

Why can I not withdraw from Crypto com? ›

Verify that the selected coin matches the coin you want to withdraw to. Please note there will be a 24-hour withdrawal lock on the newly added withdrawal address if the toggle is on in the Withdrawal Whitelist tab. Learn more about whitelisting here.

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