Deposit Questions – Wells Fargo (2024)

When will my deposit be credited to my account?

If you make your deposit on a business day before the cutoff time displayed at the banking location, ATM, or on the Wells Fargo Mobile® app, we will generally credit the deposit to your account the same business day. If you make your deposit after the cutoff time or on a non-business day, we will credit it to your account on the next business day.

  • Business days are Monday through Friday, except for federal holidays.
  • Cutoff times are displayed in all locations. The cutoff time for most Wells Fargo ATM locations is 9 p.m. local time. The cutoff time for deposits using the Wells Fargo Mobile app is 9 p.m. Pacific Time.
  • Use our locator to find the cutoff times for a banking location or ATM nearest you.

Note: In some cases it may be necessary to place a hold on your deposit. The first $225 is usually available the next business day, but the rest may not be available for several days. If you have questions about a hold that we placed on your deposit, please call 1-800-TO-WELLS (1-800-869-3557).

Why did you place a hold on my deposit?

Wells Fargo's general policy is to make deposited funds available on the first business day after we receive the deposit. In some cases, however, we place a deposit hold on these funds and delay availability for up to 7 business days. Common reasons for placing a hold on a check or deposit include but are not limited to:

  • Accounts with frequent overdrafts
  • New customer
  • High-dollar deposits that exceed the total available balance in the account
  • Deposits of checks that have already been returned unpaid
  • Notification to Wells Fargo by the check maker's financial institution that the check will be returned.

For questions or information about a hold placed on a check or deposit, please contact a customer service supervisor at 1-800-TO-WELLS (1-800-869-3557), 24 hours a day, 7 days a week. Holds on deposits cannot be serviced through email.

Where can I mail my deposit?

Please request a Bank by Mail kit by phone or email. Allow 15 business days for delivery.

  • Call 1-800-TO-WELLS (1-800-869-3557). Bankers are available to assist you 24 hours a day, 7 days a week, or
  • Sign on to Wells Fargo Online® and access Contact Us through the Security & Support tab. Be sure your email includes the address where you want the kit mailed and your account number for the deposits.

While you are waiting for your kit, you may mail your deposits to Wells Fargo, PO Box 77200 Minneapolis, MN 55480. For accounts located in Alaska, you may mail your deposits to Wells Fargo, PO Box 77040 Minneapolis, MN 55480. Be sure to include your account number with your deposit. Do not send cash by mail.

How do I request a copy of a deposit slip?

If a deposit has already posted to your account, sign on to Wells Fargo Online and select View Details beside the deposit if you are already signed on.

If the deposit has not yet posted, or if the deposit was made to an account you do not access online, call us at 1-800-TO-WELLS (1-800-869-3557). Please have your Transaction Receipt available when calling.

More information about deposit slip photocopies:

  • You may obtain a photocopy of a deposit slip within seven years of the deposit date.
  • Please allow 5 - 7 business days for delivery.
  • You may also request copies of the checks that were included in the deposit.
  • Requests for copies of items may have costs associated. Please refer to the applicable Consumer or Business Fee and Information Schedule on the account disclosures page.

To order new blank deposit slips, call 1-800-TO-WELLS (1-800-869-3557) or sign on to Wells Fargo Online and Order Checks and Deposit Tickets.

How do I set up Direct Deposit?

Follow these steps for setting up Direct Deposit.

What is my routing number?

Also known as a routing transit number, RTN, or ABA number. A routing number facilitates transactions such as inter-bank transfers and direct deposits. Routing numbers differ for Wells Fargo Checking and Savings accounts, Lines of Credit, and wire transfers. Find your routing number.

When will my direct deposit be credited to my account?

We add your direct deposit amount to your Available Balance on the same day we receive your deposit. The Available Balance is the most current record we have about the funds that are available for withdrawal from your account. This balance may not reflect all of your transactions, such as checks you have written, authorized withdrawals we have not received for payment, or debit card transactions that have been approved but not yet submitted for payment by the merchant.

If you sign up for Alerts, you can choose to be notified when a direct deposit is available in your account.

If you were expecting a direct deposit and have not received it, or there was an error in the direct deposit amount, please contact the company or individual who is sending you the money.

Can I use my mobile device to make a deposit?

Yes. With Wells Fargo mobile deposit (“Mobile Deposit”) you can make a check deposit directly into your eligible checking or savings account using the Wells Fargo Mobile app on supported Apple® and AndroidTM devices. Mobile deposit lets you submit photos of the front and back of your endorsed check. You can save time with fewer trips to a Wells Fargo ATM or branch.

Learn more.

Sign-up may be required. Availability may be affected by your mobile carrier's coverage area. Your mobile carrier's message and data rates may apply.

Mobile deposit is only available through the Wells Fargo Mobile® app on eligible mobile devices. Deposit limits and other restrictions apply. Some accounts are not eligible for mobile deposit. Availability may be affected by your mobile carrier's coverage area. Your mobile carrier's message and data rates may apply. See Wells Fargo’s Online Access Agreement and your applicable business account fee disclosures for other terms, conditions, and limitations.

Android, Chrome, Google Pay, Google Pixel, Google Play, Wear OS by Google, and the Google Logo are trademarks of Google LLC.

Apple, the Apple logo, Apple Pay, Apple Watch, Face ID, iCloud Keychain, iPad, iPad Pro, iPhone, iTunes, Mac, Safari, and Touch ID are trademarks of Apple Inc., registered in the U.S. and other countries. Apple Wallet is a trademark of Apple Inc. App Store is a service mark of Apple Inc.

Wells Fargo Bank, N.A. Member FDIC.

QSR-06282025-6184878.1.1

LRC-1223

Deposit Questions – Wells Fargo (2024)

FAQs

Why is Wells Fargo rejecting my check deposit? ›

Common reasons for placing a hold on a check or deposit include but are not limited to: Accounts with frequent overdrafts. New customer. High-dollar deposits that exceed the total available balance in the account.

Has Wells Fargo fixed the deposit problem? ›

Wells Fargo said on Saturday that the issue had been resolved. Some Wells Fargo customers checked their bank accounts this week to discover that their recent deposits had disappeared, causing them to express concern over where the money had gone and, in some cases, to report being late on their bills.

What is the deposit rule for Wells Fargo? ›

Wells Fargo Bank's general policy is to make deposited funds available on the first business day after the Bank receives a deposit. In some cases, however, we may place a deposit hold on these funds and delay availability for up to 7 business days.

Why does Wells Fargo put a hold on my deposit? ›

Occasionally, we may place a hold on a deposited check. Our decision to place a hold is frequently based on external information, for example if the paying bank notifies us that your deposited check might be returned unpaid or if you are re-depositing a check that was previously returned unpaid.

What 6 reasons can a bank give for not accepting a check? ›

  • You Don't Have an Account There.
  • You Don't Have a Proper ID.
  • The Check Is Made to a Business.
  • Large Transactions.
  • Stale Checks.
  • Hold Payment Requests.
  • FAQs.
  • The Bottom Line.

Why would a check deposit be declined? ›

Reasons that deposit items may be declined include ineligible or non-negotiable checks, missing signature or missing endorsem*nt, a stale or post-dated check, poor image quality, daily or monthly deposit dollar amount exceeded, or an unacceptable item.

Did Wells Fargo have a glitch? ›

The issue began on Thursday when a wave of Wells Fargo customers complained on social media that they could not access money they had deposited at the bank. A person familiar with the matter told CNN the problem was caused by an isolated tech glitch and was not at all related to a cybersecurity incident.

Is Wells Fargo Bank in trouble financially? ›

Wells Fargo's stock (WFC) is up 12% this year, outperforming all big bank rivals and within sight of an all-time high. One big reason: Investors believe the San Francisco lending giant is slowly starting to shed some of the problems of its past.

Is there a problem with Wells Fargo right now? ›

No, we are not detecting any problems with Wells Fargo right now. The last outage detected for Wells Fargo was on Wednesday, March 13, 2024 with a duration of about 1 hour.

What amount is suspicious to deposit into a bank account? ›

Banks report individuals who deposit $10,000 or more in cash. The IRS typically shares suspicious deposit or withdrawal activity with local and state authorities, Castaneda says. The federal law extends to businesses that receive funds to purchase more expensive items, such as cars, homes or other big amenities.

What are the new deposit rules? ›

According to the new rules, PAN and Aadhaar will be required for depositing cash of Rs 20 lakh or more in a bank or post office in any one financial year.

How much can I deposit into Wells Fargo account? ›

There is no limit to deposit amounts however depending on the amount there may be a hold on the deposit of it is not done inside a Wells Fargo branch building.

How much money can you put in a bank without questions? ›

A cash deposit of more than $10,000 into your bank account requires special handling. The IRS requires banks and businesses to file Form 8300, the Currency Transaction Report, if they receive cash payments over $10,000. Depositing more than $10,000 will not result in immediate questioning from authorities, however.

How long does it take for Wells Fargo to process a deposit? ›

When is my money available? If you deposit on a business day before 9 pm PT, your money will generally be available the next day. If you deposit after 9 pm PT or on a weekend or holiday, we'll process the deposit on the next business day and your money will generally be available the day after that.

How do I clear a deposit hold? ›

If a hold is placed on a deposited check, the bank will notify you and will typically adhere to standard procedures and processing times. If you believe the delay is due to an error, you can call or visit your local branch to go over specifics of your situation with a representative.

Why won't my Wells Fargo app let me deposit a check? ›

If the Wells Fargo Mobile app does not detect the camera on your device, you will not be able to see the Deposit Checks option. Mobile deposit is available only on the Wells Fargo Mobile app. If you are using the mobile browser, this feature will not be available.

Why isn't it letting me deposit my check? ›

If the Paid to the Order of line (your name) is blank on the check, you will not be able to deposit the check. Before attempting to deposit a check, be sure that all crucial areas of information are written down – such as payee, check amount, and payer's signature.

Why did my bank reject my direct deposit? ›

A deposit is normally rejected for one of three reasons: The address we hold for you doesn't match the one registered with your bank, or. The payment fails online, or. The banking details, either Bank Account Number or Routing Number, is incorrect.

Why is the ATM rejecting my check deposit? ›

Common reasons an ATM does not accept some checks are: The routing and transit number is not encoded with magnetic ink. (The cashier cannot recognize checks without magnetic ink, as in the case of checks printed out of the house) The routing and transit number of the check is invalid.

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