We’re here to help
Here’s how you can get in touch with us:
Call us anytime:
- Our team is now available on call 24/7.
- Speak to us on 600521212 if you are within UAE.
- Or call us on +971600521212 if you are outside the UAE.
- Learn more about our Voice Support.
Use Whatsapp Banking to:
- Chat with a live agent available from 9am - 7pm.
- Simply send “Hi” on WhatsApp to +971 600 521212 and subscribe.
- You can also access WhatsApp banking from the ‘Help’ tab in Liv X app
Learn More about WhatsApp Banking
You can email us on [email protected]
- Please allow us to 1-2 working days for us to respond to your email. To prevent delays, avoid repeated emails on the same subject.
- We only provide general banking services through email so we can keep you safe.
- If your query requires sharing your financial or account information, please contact us via call or whatsApp on 600521212.
- If you want to report a fraud, the best way to reach us is by calling on 600521212.
- Please note, we will never ask for your confidential information, such as card or PIN numbers through email, nor will we ask you to share this information via any links. If you receive an email that looks like it's from us and asking for your personal information, please report that email.
