You can now track your Personal Independence Payment appeal (2024)

As part of our £1bn reform programme the courts and tribunals service are developing digital services to support the Social Security and Child Support Tribunal.

Read courts and tribunal service letter

See our appeals factsheet

Once complete, this work will enable people to start, progress and - where appropriate - have their case decided online without the need to attend a tribunal hearing in person.

Tracking your Personal Independence Payment (PIP) appeal

If have appealed a PIP decision since 1 March 2018 (not before) and have chosen to have a face-to-face hearing you can register to use Track Your Appeal by calling 0300 123 1142, Monday to Friday, 8:30am to 5:00pm.

Track your appeal can trigger an automated update to your phone or email account. Updates can include:

  • reminding you to send in evidence
  • confirming your evidence has been received by the Department for Work and Pensions (DWP)
  • reminding you of your appeal hearing date
  • any responses from the DWP
  • notifications if your appeal is postponed, adjourned or withdrawn

Further planned digital reforms include online appeal forms, evidence sharing and online decision making.

You can now track your Personal Independence Payment appeal (2024)

FAQs

How do you answer a PIP appeal question? ›

use your own words and don't feel you have to use medical language. be prepared to answer questions about all aspects of how your condition affects you, not just the reasons you're appealing. make sure you've said everything you want to say - don't be afraid to speak up if you feel there's something else important to ...

What answers to put on PIP form? ›

In summary these are our top tips for a successful PIP claim:
  • Always be honest.
  • Answer describing how you feel 'most of the time'.
  • Add concise, unambiguous comments.
  • Aim for consistency with your answers.
  • Don't be afraid to get professional help.

What is the success rate of PIP paper appeals? ›

The latest figures released by His Majesty's Courts and Tribunals Service (HMCTS) on 14 March, show that 70% of all PIP appeals are won by the claimant. However, the waiting list for appeals to be heard is growing rapidly. The figures cover the period October to December 2023.

Is it worth appealing a PIP decision? ›

It can take a long time to get to a tribunal hearing - how long it takes will vary depending on where you live. The process can be draining but it's worth remembering that more than half of people who appeal their PIP decision win at a tribunal. If you feel the decision is wrong, don't be put off appealing.

How do I make a successful PIP appeal? ›

You need to give specific reasons why you disagree with the decision. Use your decision letter, statement of reasons and medical assessment report to make a note of each of the statements you disagree with and why. Give facts, examples and medical evidence (if available) to support what you're saying.

How to pass a PIP assessment? ›

These general PIP assessment tips will also help you: Don't let the assessor rush you. Try not to just answer 'yes' or 'no' to the questions. Always explain how doing something would make you feel afterwards and the impact it can have on you if you had to do it repeatedly in a short period.

How do you answer the question "eating and drinking" in PIP? ›

What to write in the box. It's important you tell the DWP more by explaining your situation in the box. Explain what problems you have eating and drinking, for example: if someone needs to remind or prompt you to eat or drink.

How do you write a strong PIP? ›

Your PIP should include measurable objectives that are specific to the employee's role. This could be about processing a particular number of data sets accurately, improving time management, or any other quantifiable performance goals relevant to the employee's job responsibilities.

How to get PIP for anxiety? ›

To get PIP you must find it hard to do everyday tasks or get around because of a physical or mental condition. You must have found these things hard for 3 months and expect them to continue to be hard for another 9 months.

Can I lose my PIP if I appeal? ›

Providing your PIP award is in payment then Yes your award will stay in payment whilst you appeal the decision. Your award will either stay the same once a decision has been made, or will either increase or decrease.

Do most PIP claims get rejected? ›

Award rates for all claims (excluding withdrawn cases) over the period February 2019 to January 2024 (last 5 years) show that: 41% receive an award for normal rules new claims. 69% receive an award for normal rules DLA reassessment claims. 99% of SREL claimants are awarded PIP.

What evidence do you need for PIP appeal? ›

You can provide evidence to help the tribunal understand your condition or circ*mstances so they can make a decision. Evidence can include: a report or care plan from a specialist, therapist or nurse. a letter from someone who knows you.

What is the maximum back pay for PIP? ›

In the last month, Benefits and Work has heard from four members who have received a backdated payment of PIP because of errors relating to the “Engaging with other people face to face” activity. Payments have ranged from £5,000 to £12,000.

What conditions are most likely to be awarded PIP? ›

Musculoskeletal disease (general)
  • Arthritis.
  • Osteoarthritis.
  • Fibromyalgia.
  • Carpal tunnel syndrome.
  • Tendonitis.
Jun 6, 2024

What do I do if PIP is refused twice? ›

Mandatory Reconsideration: Your First Step

After a refusal, your first course of action is to request a mandatory reconsideration. This is where you ask the Department for Work and Pensions (DWP) to review the decision. It's a critical step, as you cannot appeal to a tribunal without first going through this process.

How do you respond to an unfair PIP? ›

If it is clear that the PIP is unwarranted, you may be able to escalate your claim to HR or upper management. Be aware, this may not be a fight worth the trouble. Appealing the decision to place you on a PIP creates more friction and very rarely ends up in the decision being reversed.

What evidence is needed for PIP appeal? ›

You can provide evidence to help the tribunal understand your condition or circ*mstances so they can make a decision. Evidence can include: a report or care plan from a specialist, therapist or nurse. a letter from someone who knows you.

How successful is the PIP mandatory reconsideration? ›

Success rate for PIP mandatory reconsiderations

Only 27% of PIP mandatory reconsiderations resulted in a higher award in June 2023.

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