FAQs
While Rocket Money is a free app, there are several optional paid services and features that could result in a charge or transfer appearing on your bank or credit card statement: Smart Savings Deposits: These are not charges, but deposits into a Smart Savings account that's tied to your Rocket Money account.
How to dispute rocket Money charge? ›
- To get started, open Rocket Money, tap on the '🔔' icon in the upper right corner, and find the notification you received about the fee.
- From there tap the 'Request a refund' button.
- Tap 'Get Started'
- Read from our script when you request that overdraft refund then tap 'Done'
- Let us know if you were able to get a refund!
How do I get rid of rocket Money? ›
Deleting your Rocket Money Account from our Website:
- Tap the Settings (⚙️) icon along the left hand sidebar.
- Select Profile from the side menu.
- Scroll down to the bottom of the window.
- Tap Delete my Rocket Money account.
Will deleting my rocket Money account stop charging me? ›
It's important to note that deleting the Rocket Money mobile on your app doesn't automatically cancel your subscription as your account is still accessible through the website. Make sure you follow the steps outlined above to avoid unexpected charges.
What is the lawsuit against Rocket Money? ›
On behalf of the Electronic Privacy Information Center (EPIC), the NYU Tech Law and Policy Clinic filed a complaint with the Consumer Financial Protection Bureau against financial technology company Rocket Money (formerly Truebill), alleging unfair, deceptive, and abusive trade practices and violations of the the Fair ...
Do I have to pay Rocket Money? ›
Rocket Money is a free app. However, if you decide to get the Premium plan, you'll have to pay a fee once your 7-day free trial ends. You'll get to choose how much you pay per month through a sliding scale. Pay what you think is fair (anywhere from about $6 per month to $12 per month).
How to call Rocket Money customer service? ›
You can also call them at (888) 579-5910 between 6:00 a.m. - 11:30 p.m. EST.
How long does it take for Rocket Money to cancel a subscription? ›
While there are some cancellations that can be processed and completed the same day you submit your request, we do say that cancellations can take up to 10 days to account for the time it can take us to contact other services' support teams and process the cancellation request with them.
Is there a catch to rocket Money? ›
Rocket Money is free to download and set up, but most of its advanced features are behind a paywall with an unusual pay-what-you-wish price, ranging from $4 to $12 per month, with the app suggesting $10 per month. You get charged annually, however, so you're looking at a minimum of $48 per year.
Is Rocket Money really free? ›
Rocket Money Help Center. How much does Rocket Money cost? How much does Rocket Money cost? Rocket Money is a free service to use, but we also provide optional paid services to help you save money.
Rocket Money is a free budgeting app that offers limited budgeting features for no cost. If you want to create unlimited budgets, customize your budget categories or access features like automated savings, you'll need to pay for a Premium subscription, which costs between $4 and $12 per month.
Why is Rocket Law charging me? ›
Rocket Lawyer may automatically charge you at the end of the trial or for a membership renewal unless you notify us that you want to cancel or downgrade your membership. You can downgrade an auto-renewing paid membership to a free account at any time.
How do I cancel Rocketpay? ›
Can I cancel Rocketpay? You can cancel Rocketpay by clicking on 'My Account' and then editing your Rocketpay preferences.
Is Rocket Money not free anymore? ›
At Rocket Money, we're committed to fostering your financial prosperity. We're a free service to use and/or download, but our users are able to opt into optional features that we provide at a cost.
How does Rocket Money find your subscriptions? ›
Link your checking, savings, credit cards, and investments accounts to see everything in one place. Get alerted when checking account falls below a safe balance or when credit spend is too high. Our algorithm works its magic to find all of your recurring subscriptions and bills.