Missing subscriptions | Rocket Money Help Center (2024)

FAQs

How to find hidden subscriptions on Rocket Money? ›

Also, check the 'Inactive' link (at the bottom of your Recurring tab in the app) to see if the subscription is listed there. If you still cannot find your subscription, you can add it manually as well. Simply open the Rocket Money mobile app, go to the 'Recurring' tab, and click the '+' icon in the upper right.

We understand that some customers prefer to speak directly to a support agent over the phone. However, as we are an app-based service, all our support is currently provided digitally.

Rocket Money identifies your subscriptions to help you stop paying for things you no longer need. Your concierge is there when you need them to cancel unwanted subscriptions so you don't have to.

Check your credit card statements from the last year for recurring payments, says Tiffany Aliche, a financial educator and author. One easy way to do this is to use a subscription tracking tool, such as Rocket Money or OneMain Trim, which finds and then helps you cancel subscriptions you no longer want.

Rocket Money is a budgeting app that monitors your income and expenses, helps you set savings goals and tracks all your subscriptions in one place, whether you use the free or paid version.

While Rocket Money is a free app, there are several optional paid services and features that could result in a charge or transfer appearing on your bank or credit card statement: Smart Savings Deposits: These are not charges, but deposits into a Smart Savings account that's tied to your Rocket Money account.

Overdraft & late fee refund requests | Rocket Money Help Center. We know that overdraft and late fees are frustrating! While we can't negotiate those fees on your bank account we've made a conversation guide you can use to negotiate a refund directly with your bank.

Rocket Money is only available to users located within the United Sates and have US-based banks.

Call and write the company. Call the company and tell them you are taking away your permission for the company to take automatic payments out of your bank account. The company's customer service should be able to help you, and there might be an online form you can use. Then, follow up by writing a letter or an e-mail.

What did Rocket Money used to be called? ›

Rocket Money (formerly Truebill) is an app that focuses on managing bills and canceling subscriptions. Rocket Money's subscription cancellation service costs money and doesn't work for everything.

Subby. Subby is a subscription-tracking app only available for Android. The app features unlimited subscriptions and notifications when payments are due. Also, you can see an overview of how much you spend on subscriptions each month or annually.

You can cancel the subscriptions by emailing the service providers. If this proves elusive, then go through your bank statements going back 12 months. Look out for regular subscriptions that you forgot or are fraudulent. You can cancel them via the respective websites or by emailing the respective companies.

Rocket Money makes it easier than ever to manage subscriptions, lower your bills, and stay on top of your spending. The app tracks all your accounts so you don't have to – just link them once and let the app handle the rest. Put money back in your pocket by canceling your forgotten subscriptions.

Rocket Money is a budgeting app with multiple features for tracking your spending, credit score and net worth. You'll see all of your subscriptions and recurring payments in one spot so you can decide to keep or cancel them. Also, Rocket Money will cancel subscriptions on your behalf if you request it.