Buffering is something that occurs when downloading a certain amount of data before playing a video. Why does my TV keep buffering? The most common form of buffering occurs when your internet speed is too slow to download the amount of data needed. In this scenario, your device will buffer the data for the video and then begin playing it when there is enough data downloaded to prevent lag in the stream. If the stream reaches the point where it no longer has enough data downloaded, it will pause the video, and thus you have to wait again while more data downloads. The buffering process can vary greatly based on how long the video is and the data contained within it. The buffering process may last just a few seconds for a shorter video, or several minutes for a longer video.
You're using the wrong router.
Something to consider in regards to internet connection speed is the router you are using. Internet routers have different speed ratings, and in some cases the router you are using may not be equipped to provide you with the maximum speed possible. SkyLine/SkyBest recommends the GigaSpire router that is made by Calix. This router can handle speeds up to1 Gig in all areas and 2 Gigs in some, and will allow you the capability to stream any video, TV show or movie. SkyLine/SkyBest offers the ability to lease this router along with you Internet service.
Your connection isn't strong enough.
Another problem you may have that is causing your video to buffer is the type of connection you are using. There are two ways to connect a device to the internet, a wired connection, or a wireless connection. A wired connection, which involves running an Ethernet cable from your router to your device, provides a more consistent connection and results in faster and more reliable streaming. If you are not able to use a wired connection, it is important to remember that a wireless connection can be interrupted by things such as: distance of the device from the router, walls or objects in between the device and the router, and separate signals that may interfere. Place your router in a center, open space. If your internet-use consists mostly in the areas surrounding the router, use the 5G for a stronger connection. If the internet is used consistently all over the house, a 2G connection will have a farther reach.
It's time to upgrade your Internet speed.
If buffering is something that you are experiencing regularly, it may be time to upgrade your internet speed. A slow connection speed will consistently hinder the rate at which audio and video information are downloaded. A fast speed, on the other hand, will allow you to stream very high quality videos almost instantly. If you are currently streaming video content regularly or are thinking about streaming video, SkyLine/SkyBest recommends that you have an internet speed of at least 300Mbps. However, if there are multiple people using the internet and/or streaming in your household, we recommend 600Mbps or more to accommodate everyone. Here is a resource to help you understand what speed is best for you. It is also important to recognize, that as time goes on, most of us acquire more "smart" devices that use our bandwidth. To read a list of unexpected things using your broadband, read our blog here.
If you consistently experience buffering while streaming call 1-800-759-2226 to speak with a local expert who can help find a solution that works for you.
FAQs
If you have a lot of downloaded apps, files and other downloaded content, your smart TV can experience a storage overload. Additionally, your smart TV's limited random access memory (RAM) can fill up over time, which negatively affects its streaming capabilities and overall performance.
What is the best buffering settings for streaming? ›
VBR Buffer
Typically, values in the 0.0 to 0.5 range are adequate for HD video, and 0.2-0.7 for UHD/4K video.
Why does my TV keep buffering but the internet is fine? ›
Too many devices on your system or too many applications running. If you connect the maximum number of devices to your system, or you have too many devices trying to do something at once, this can slow down your network. Then you'll get buffering problems on what you're watching.
How to stop buffering when streaming on TV? ›
Stream keeps buffering, what to do? – Improve streaming quality
- Reload your stream. ...
- Is there a disturbance with your provider? ...
- Is there a proper Internet connection? ...
- Test the stream on an alternative device. ...
- Try restarting the router. ...
- Stop parallel Internet applications. ...
- Lower the streaming quality.
Are you getting the best streaming quality possible?
- Upgrade your internet speed. Trying to make sense of your home internet plan can be confusing. ...
- Move closer to your router. ...
- Use an ethernet cable. ...
- Upgrade your streaming device. ...
- Limit the devices connected to Wi-Fi.
An app that uses a lot of TV memory for buffering (video streaming apps) can cause the TV to reboot or freeze. Ensure a steady, high-quality network connection (preferably wired) when using these apps. A faulty app can cause stability issues on the TV.
How do I fix excessive buffering? ›
7 Ways to Fix Video Buffering When Streaming
- Restart your router. Restarting the router (also known as power cycling) clears the cache (think of it like your device's hidden memory), which can boost performance. ...
- Update your streaming device or app. ...
- Switch to 5.0 GHz. ...
- Move back to a direct connection.
Buffering is the practice of pre-loading segments of data when streaming video content. Streaming — the continuous transmission of audio or video files from a server to a client — is the process that makes watching videos online possible.
How to increase streaming speed? ›
Tips for speeding up streaming speeds
- Shut down competing devices and apps. ...
- Turn off unnecessary programs and tabs. ...
- Use a cable instead of Wi-Fi. ...
- Delete your temporary cache files. ...
- Set your device to a lower screen resolution. ...
- Update your devices. ...
- Disable hardware acceleration. ...
- Download your files.
Poor Wi-Fi Can Cause Buffering
Besides slow speeds, dead spots are common problems in home WiFi networks.
This means it will pause, and you'll see a rotating arrow, spinning circle, or loading message on your screen. Once the video stream catches up, it plays again. This may take a few seconds or several minutes.
Why does my Samsung TV keep buffering while streaming? ›
Most of the time buffering occurs due to the device not receiving proper speed to be able to promote the video. If you're using Wi-Fi, it may be a bandwidth issue, or simple a priority setting you need to change on your router to get more speed to the phone.
How do I increase my streaming buffer? ›
Prime Your Stream
Allow it to sit for a few minutes and build up a bigger buffer. This also might be the quickest solution you'll have at that moment (note: not “best long-term solution”), because allowing for more time can compensate for large files moving along a slower connection.
Why does my stream keep buffering for viewers? ›
Running outdated software or using older hardware can often lead to performance issues, including buffering. Your streaming devices need regular updates to ensure compatibility with your chosen streaming service or platform. Moreover, older devices have a limit to the amount of data they can process at a time.
Why is streaming so slow when I have fast internet? ›
The end result is a less than enviable viewing experience. Having fast internet but slow streaming usually means your device is fighting for bandwidth with other connected devices.
How do I fix slow live streaming? ›
Most of these steps are easy, cost nothing, and can significantly reduce buffering.
- Pause your video. ...
- Download the video instead of streaming. ...
- Wait for a less busy time. ...
- Restart your browser or streaming app. ...
- Reduce your video quality. ...
- Close other apps and background programs. ...
- Disconnect other devices.
Troubleshooting Video Streaming Issues
- Run an Internet Speed Test.
- Restart Your Router.
- Too Many Connected Devices.
- Streaming Videos at High Resolution.
- Problem with Particular Streaming Services.
- Other Apps or Programs Running in the Background.
- Competing Activities that Use a Lot of Bandwidth.
Network Congestion
Too many devices connected to your home network can create congestion and slow internet speeds. Video buffering is very sensitive to network congestion. But bandwidth throttling is another cause of network congestion, and throttling happens when your ISP limits your bandwidth.
How can I make my streaming faster? ›
Adjusting video quality settings can prevent buffering issues. Clearing browser cache and cookies regularly can improve streaming speed. Keeping streaming apps and software updated ensures optimal performance. Pausing downloads and network-intensive activities can free up bandwidth for streaming.
