ASUS Support FAQ
FAQ
Product ASUS ZenWiFi AC (CT8), ASUS ZenWiFi AX (XT8), BRT-AC828, GT-AC5300, GT-AX11000, GT-AX11000 Pro, GT-AX6000, GT-AXE11000, GT-BE96, GT-BE98, GT-BE98 Pro, ROG Rapture GT-AC2900, ROG Rapture GT-AXE16000, ROG STRIX GS-AX3000, ROG STRIX GS-AX5400, RT-AC2900, RT-AC3100, RT-AC86U, RT-AC88U, RT-AX1800, RT-AX1800_Plus, RT-AX1800HP, RT-AX1800S, RT-AX1800U, RT-AX3000, RT-AX3000 V2, RT-AX3000P, RT-AX52, RT-AX53U, RT-AX5400, RT-AX54HP, RT-AX55, RT-AX55 V2, RT-AX56U, RT-AX56U_V2, RT-AX57, RT-AX57 Go, RT-AX58U, RT-AX58U V2, RT-AX59U, RT-AX68U, RT-AX82U, RT-AX82U V2, RT-AX86S, RT-AX86U, RT-AX86U Pro, RT-AX88U, RT-AX88U Pro, RT-AX89X, RT-AX92U, RT-AXE7800, RT-BE96U, TUF-AX3000, TUF-AX3000 V2, TUF-AX4200, TUF-AX4200Q, TUF-AX5400, TUF-AX5400 V2, TUF-AX6000, TX-AX6000, ZenWiFi Mini AX XD4
Related Topics
- [Wireless Router] Unlock the Power of the VPN with ASUS router: Secure, Private, and Seamless Connectivity
[VPN] IPSec VPN set up on Mac
Step 1: Go to the VPN configuration page.
A.Log into Web GUI ofyour routerand go to the VPN Server page.
B.On your Mac, click ![[VPN] IPSec VPN set up on Mac | Official Support | ASUS Global (1)](https://i0.wp.com/kmpic.asus.com/images/2017/08/09/d8716ef8-3813-473a-b7c2-5137737eae90.png "[VPN] IPSec VPN set up on Mac | Official Support | ASUS Global (1)")
> ![[VPN] IPSec VPN set up on Mac | Official Support | ASUS Global (2)](https://i0.wp.com/kmpic.asus.com/images/2017/08/09/88164550-7db2-447f-a915-b22cb77d1f21.png "[VPN] IPSec VPN set up on Mac | Official Support | ASUS Global (2)")
. > Add VPN Configuration.
Step 2: Enter VPN server details on Mac.
- Click the + button on the left-bottomcorner of the network configuration screen.
- Select VPN for the Interface field.
- Select Cisco IPSec for the VPN Type field.
- Enter the name for the VPN connection.
- Click Create.
![[VPN] IPSec VPN set up on Mac | Official Support | ASUS Global (3)](https://i0.wp.com/kmpic.asus.com/images/2017/08/09/7d52e8c2-6926-430b-8616-be08daf5d027.png "[VPN] IPSec VPN set up on Mac | Official Support | ASUS Global (3)")
Step 3: Create a VPN connection.
- Go to the VPN Server page on your router’s web GUI.
- In the Server Address field on the network configuration screen, enter the IP address displayed in the Server IP Address field on the VPN Server page.
- From the VPN Server page on your router’s web GUI, enter the user name for accessing the VPN server in the User Name field. Enter the same user name on the Mac network configuration screen.
- From the VPN Server page on your router’s web GUI, enter the password for accessing the VPN server in the Password field. Enter the same password on the Mac network configuration screen.
- When done, click the + icon on the VPN Server page.
![[VPN] IPSec VPN set up on Mac | Official Support | ASUS Global (4)](https://i0.wp.com/kmpic.asus.com/images/2017/08/09/d8618e1b-a82e-4052-8a8b-968363b96e01.png "[VPN] IPSec VPN set up on Mac | Official Support | ASUS Global (4)")
Step 4: Connect to the VPN.
- On the Mac network configuration screen, click Authentication Settings.
- Enter the pre-shared key on the VPN Server page, then enter the same key in the Shared Secret field on the Machine Authentication window.
- When it'sdone, click OK on the Machine Authentication window.
- Click Apply on the VPN Server page.
- Tap Connect on the Mac network configuration screen.
![[VPN] IPSec VPN set up on Mac | Official Support | ASUS Global (5)](https://i0.wp.com/kmpic.asus.com/images/2017/08/09/aee74af4-612d-4a34-95be-4c5b968b8a5a.png "[VPN] IPSec VPN set up on Mac | Official Support | ASUS Global (5)")
Note:
- If you connect to the router from the Internet through IPSecVPN and cannot access the server inside the LAN, disable or check the LAN server’s firewall settings.
- If you set up the IPSec VPN connection with your mobile device or PC connected to your router at the same time, when it completes, you mayconnect to other devices on the LAN through IPSec VPN without theInternet access. If this occurs, disable Wi-Fi on your mobile device or PC and then connect to Internet via the 3G/4G mobile network. Now you are in a different network. Try connecting to the VPN again.
- There can only be a maximum of 8 clients with IPSec connections.
- One IPsec account/password can only allow one client to connect (max up to 8 rules of account/password).
- IPsec needs account/ password to connect, not support free login.
How to get the (Utility / Firmware)?
You can download the latest drivers, software, firmware and user manuals in theASUS Download Center.
If you need more information about theASUS Download Center, please refer thislink.
Contact Support
Please contact with us if the above information cannot resolve your problem
- Above information might be partly or entirely quoted from exterior websites or sources. please refer to the information based on the source that we noted. Please directly contact or inquire the sources if there is any further question and note that ASUS is neither relevant nor responsible for its content/service
- This information may not suitable for all the products from the same category/series. Some of the screen shots and operations could be different from the software versions.
- ASUS provides the above information for reference only. If you have any questions about the content, please contact the above product vendor directly. Please note that ASUS is not responsible for the content or service provided by the above product vendor.
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![[VPN] IPSec VPN set up on Mac | Official Support | ASUS Global (2024)](data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAAAEAAAABCAQAAAC1HAwCAAAAC0lEQVR42mP8/h8AAvMB+NzmkbcAAAAASUVORK5CYII=)