After signing in to N-able N-central, a list of ten backup codes displays. These backup codes are automatically generated for you to use if you are in a location where you do not have access to your mobile device when signing in to N-able N-central. Copy these backup codes to a safe but accessible location. You can only use each backup code once. They are not time-sensitive and will not expire, unless they are regenerated.
For more information, see Two-step verification.
If you have misplaced your list of backup codes, you can still view the list and regenerate it if necessary.
- Log in to N-able N-central.
- Click the
icon in the top bar to view your profile. - Click the User Details tab and click User Information.
- Under Access, click Show Backup Codes.
The backup codes appear. Write them down and store in a secure and accessible location.
FAQs
Revoke lost backup codes
If you lost your backup codes, you can revoke them and get new ones. Go to the 2-Step Verification section of your Google Account. Select Show codes. Select Get new codes.
How can I recover my 2FA backup code? ›
How to retrieve those codes
- Log in to your Google account.
- Select 2-Step Verification from the Security menu; you may be prompted to log in once again.
- If you haven't set up backup codes for your account, from the Security menu, select Backup codes from the How you sign in to Google section (Figure A, left).
Create & find a set of backup codes
- Go to your Google Account.
- On the left, click Security.
- Under "How you sign in to Google," click 2-Step Verification. You may need to sign in.
- Under "Backup codes," click Continue .
- From here you can: Get backup codes: To add backup codes, click Get backup codes.
Revoke lost backup codes
If you lost your backup codes, you can revoke them and get new ones. Go to the 2-Step Verification section of your Google Account. Select Show codes. Select Get new codes.
How do I get Google Authenticator on my new phone without my old phone? ›
To set up Google Authenticator on your new phone without your old phone, simply install the app and then scan the QR code from your Google Account. If you have another phone with the app set up, you can also scan a QR code from that device.
What if I lost my two-factor authentication code? ›
Websites usually give a recovery code to you when you enable 2FA on your account. Use your recovery code to get access to your account. If you don't have a recovery code go to the site's support and ask them to disable two factor authentication on your account for you.
How to receive verification code without phone number? ›
Online Services. There are several online services that offer free phone numbers for verification purposes. These services allow you to receive SMS verification codes without having to use your personal phone number. Some popular platforms include Google Voice, TextNow, and Twilio.
Where can I get my backup codes? ›
Create & find a set of backup codes
- On your Android phone or tablet, open the Settings app.
- Tap Google. Manage your Google Account.
- At the top, tap Security.
- Under "How you sign in to Google," tap 2-Step Verification. You may need to sign in.
- Under "Backup codes," tap Continue .
- From here, you can:
Storing the backup code securely
- On a piece of paper or a USB flash drive in a secure deposit box;
- On a piece of paper or a USB flash drive in a locked safe at home;
- On a piece of paper in a filing cabinet or somewhere else unlikely to be seen by guests or photographed;
Turn off 2-Step Verification
- Open your Google Account.
- In the "Security" section, select 2-Step Verification. You might need to sign in.
- Select Turn off.
- A pop-up window will appear to confirm that you want to turn off 2-Step Verification. Select Turn off.
You can generate a new backup code by logging in and selecting “Generate a New Backup Code” under “Two-Step Verification” under Settings. If you forgot your backup code and can't log in with your other two-step verification methods: You'll need to recover your account.
How do I find my two-step verification PIN? ›
If you forgot your PIN, you can reset it in your WhatsApp Settings > Account > Two-step verification > Change PIN. If you are re-registering your WhatsApp account and need to reset your PIN, you can use an email address or SMS one-time password (OTP).
How to recover deleted Authenticator code? ›
As long as you've updated Google Authenticator and it's connected to your Google account, you can restore Authenticator from the cloud. If you aren't backing up Authenticator, you can manually transfer your accounts to a new device or restore using your QR code.
Where do I find my Google Authenticator backup code? ›
Use more 2FA methods
- Go to the 2-step verification section of your Google Account page and select Backup codes.
- Click + Get backup codes.
Click the small arrow next to "Voice or text message." Select the "Add a backup 2-Step Verification phone" or "Add phone number" button. Verify the new phone number with the security code that is sent to you. (Optional) Remove the old phone number using the small trash can icon .
How do I recover my Google Authenticator without backup codes? ›
As long as you've updated Google Authenticator and it's connected to your Google account, you can restore Authenticator from the cloud. If you aren't backing up Authenticator, you can manually transfer your accounts to a new device or restore using your QR code.
What if I lost my Facebook authenticator recovery code? ›
If you run out of codes or lose them, you can request new ones by clicking Get New Codes. If you're having trouble logging into your account and you have two-factor authentication turned on, learn more about how to troubleshoot login with two-factor authentication.
How do I reset my 2FA authenticator? ›
How do I reset my 2FA?
- Go to Settings from the main menu and tap Security > 2-Factor Authentication.
- Tap the Reset 2FA button at the bottom of the screen.
- Confirm whether you still have access to your existing 2FA credentials.
icon in the top bar to view your profile.