15 community services officer skills for your resume and career
1. Patrol
Patrol involves monitoring areas and maintaining a visible presence to deter crime and ensure safety. Community services officers use patrol to assist in various activities, including security post assignments, self-initiated activities, and investigations. They also conduct evening safety escorts, bicycle patrols, and building security. They assist officers in the field and booking room, and provide general patrol on campus. They also lock and unlock buildings, respond to calls, and direct traffic.
Here's how community services officers use patrol:
- Serve the community through proactive security post assignments or patrol functions including self initiated activities.
- Monitored Police Communications System to ensure proper supervision of working patrol officers and supervisors.
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2. Public Safety
Public safety refers to the prevention of harm to the general public. Community services officers use public safety by patrolling university grounds, providing security for events, and assisting with code enforcement. They also work with police departments to provide basic security at special events and communicate with students and staff about public safety matters. For example, they might operate public safety vehicles and maintain a vehicle inspection log, or receive and transmit public safety information.
Here's how community services officers use public safety:
- Coordinated and facilitated police officer responses to matters of public safety by patrolling the university grounds.
- Secured buildings, provided security for events, assisted public safety department
3. Traffic Control
Traffic control involves directing the flow of traffic to prevent congestion or accidents. Community services officers use traffic control to manage traffic at events, public buildings, and accidents. They also provide security, courtesy escorts, and assist with parking enforcement. As one community services officer put it, "Traffic control, crowd control, PD Report window (took reports from citizens) Assisted citizens with questions." They also conduct support duties for sworn personnel, including subpoena service and evidence collection, and respond to non-emergency calls.
Here's how community services officers use traffic control:
- Provided traffic control and security at community events and public buildings.
- Provided parking enforcement and traffic control.
4. Parking Enforcement
Parking enforcement is the act of ensuring that vehicles park in designated spaces and follow established rules. Community services officers use parking enforcement by performing a variety of related work, enforcing statutory vehicle registration laws and parking regulation ordinance violations. They also assist with parking enforcement, calling for tow trucks, investigating abandoned vehicles, and preparing required records.
Here's how community services officers use parking enforcement:
- Perform a variety of parking enforcement work that included enforcing statutory vehicle registration laws and parking regulation ordinance violations.
- Empowered to perform parking enforcement and issue SC State parking citations when needed.
5. Criminal Justice
Criminal justice is the system of laws, rules, and practices that govern criminal behavior. Community services officers interact with the criminal justice system in various ways. For example, they may advise clients on legal remedies and matters related to the criminal justice system. They also attend training required by the South Carolina Criminal Justice Academy and complete police firearms instructor school.
Here's how community services officers use criminal justice:
- Advise clients on criminal remedies and legal matters involved with the criminal justice system.
- Position only for criminal justice students.
6. Animal Control
Animal control is the management of animals to prevent conflict with humans. Community services officers use animal control by responding to animal-related complaints and providing assistance, such as trapping and relocating animals. They also enforce animal-related ordinances and handle issues like licensing. For example, they may help with parking, traffic, and animal control throughout a village.
Here's how community services officers use animal control:
- Provide animal control, animal licensing, and enforcement of all animal-related and non-animal related ordinances to residents in the city.
- Responded to animal control complaints and resident assistance.
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7. Police Reports
A police report is a written record of a crime or incident. Community services officers use police reports in various ways, such as interviewing citizens and preparing reports when necessary, managing police substations, and collecting evidence. They also use police reports to provide customer service to residents by taking complaints and reports. In addition, they record data and information for criminal offenses within police reports and complete accurate and thorough reports.
Here's how community services officers use police reports:
- Interviewed citizens and prepared police reports when necessary.
- Interviewed individuals for Police Reports.
8. Emergency Situations
Emergency situations refer to urgent conditions requiring immediate action. Community services officers use emergency situations by responding to them appropriately, verifying identification credentials, and preparing and submitting reports. They also address guest concerns in emergency situations during school and community events. For example, they might respond to fire alarms, medical emergencies, and large-scale incidents at the college.
Here's how community services officers use emergency situations:
- Respond to emergency situations related to guest/parental/student check-in; verify appropriate identification credentials; prepare and submit reports as requested.
- Respond appropriately to all routine and emergency situations and assist lobby customers.
9. Crime Scenes
A crime scene is a location where a crime has been committed. Community services officers interpret laboratory findings or test results to identify and classify substances, materials, or other evidence collected at crime scenes. They also collect evidence from crime scenes by fingerprinting and photographing, and package and log evidence into property and evidence bureaus. They study what to search for and how to handle items found when recovering entomological evidence at crime scenes.
Here's how community services officers use crime scenes:
- Interpret laboratory findings or test results to identify and classify substances, materials, or other evidence collected at crime scenes.
- Worked as a field officer, picking up evidence, dusting for fingerprints, and taking photographs at crime scenes.
10. Office Equipment
Office equipment includes computers, copiers, calculators, and printers. Community services officers use this equipment in a variety of ways. They operate office equipment to enter important information, maintain confidential crime reports, and handle translations. They also use office equipment to complete their daily tasks, such as maintaining the office's cleanliness and upkeep.
Here's how community services officers use office equipment:
- Operated office equipment including computers and supporting word processing and spreadsheet applications
- Operated a variety of office equipment including a copier, calculator and computer; enter important information into the computer.
11. Law Enforcement Agencies
Law enforcement agencies are government organizations responsible for enforcing laws and maintaining order. Community service officers use these agencies when collaborating with local and state law enforcement for security and anti-terrorism enforcement. They also work with law enforcement agencies to provide security for the campus and local community. They help police officers take reports, assist at accident scenes, and communicate with other law enforcement agencies as needed.
Here's how community services officers use law enforcement agencies:
- Collaborated with local and state law enforcement agencies to provide thorough security and anti-terrorism enforcement at sporting events of 50,000+ attendees.
- Designated composite sketch artist/forensic artist to this and adjacent law enforcement agencies.
12. Subpoenas
A subpoena is a court order that requires someone to testify or provide evidence for a legal case. Community services officers use subpoenas to serve court documents and to obtain information for investigations. They may also be responsible for serving subpoenas to witnesses.
Here's how community services officers use subpoenas:
- Served subpoenas, conducted investigation follow-up, processed offender registration, and record management.
- Handle Faulty Equipment Citations/money and subpoenas.
13. Incident Reports
Incident reports are official documents that detail events or occurrences. Community services officers use incident reports to document the details of an event or incident. They prepare these reports to provide a record of events, to help investigate future incidents, or to serve as evidence in legal proceedings. They also use incident reports to record facts and provide necessary information to other police staff.
Here's how community services officers use incident reports:
- Prepare traffic crashes/incident reports and issue citations for non-criminal traffic incidents.
- Investigate & prevent criminal activity * Prepare accident & incident reports * Promote a safe environment * Check-in guests & visitor's
14. City Ordinances
City ordinances are laws that regulate activities within a city. Community services officers use city ordinances by taking calls for service regarding ordinance violations, enforcing parking and animal complaints, and researching and drafting ordinances on exotic pets. They also initiate corrective action measures for businesses and residential properties that violate city ordinances.
Here's how community services officers use city ordinances:
- Take calls for service for city ordinance violations (graffiti, noise complaints, abandoned cars, etc.).
- Enforced city ordinances to include; parking and animal complaints.
15. CPR
Cardiopulmonary resuscitation or CPR is a medical procedure that involves chest compression to help a patient breathe. This artificial ventilation helps in keeping the brain function in place and regulates blood throughout the body. CPR is a lifesaving procedure that is used in emergencies.
Here's how community services officers use cpr:
- Trained in first aid and defensive driving, certified in CPR and EAD.
- Can provide CPR, First Aid and/ or AED help to incapacitated individuals when absolutely necessary.
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