What is UAE Pass?
The UAE Pass app is the first national digital identity solution that enables you to identify yourself to service providers in all emirates through a smartphone-based authentication. You can also sign documents digitally with a high level of security.
The app is available on iTunes and Google Play. For assistance, contact the UAE Pass help desk on: 600 561 111.
By downloading the app and creating an account on UAE Pass, you will have a single digital identity across both, government and private sector entities.
Launched at Gitex Exhibition 2018, the app is a collaboration between Digital Dubai, Telecommunications and Digital Government Regulatory Authority (TDRA) and Abu Dhabi Digital Authority.
The UAE app serves the UAE’s government goals in realising digital transformation and eliminating paper transactions.
Watch a video about the UAE Pass app.
Find answers to FAQs about the UAE Pass.
Features of the UAE Pass app
Below are some of the features of the UAE Pass app:
- Use of face recognition technology (facial ID)
The UAE Pass app uses biometric face recognition (facial ID) to register users. This helps to create a verified account in less than 5 minutes without having to visit government services centres for verification. Before the facial ID system was implemented, the registration process took 20 minutes and registrants had to visit government services centres to complete the verification process.
- Ability to store and share digital documents
The UAE Pass has a feature to store and share digital documents through the digital vault, without the need to provide paper documents.
You can request for a digital version of your official documents and use them securely, to get services from service providers when needed. The digital vault is powered by blockchain technology, providing you with optimal traceability and security.
- Ability to sign documents digitally
The UAE Pass has a feature to sign documents digitally. You can either upload and then sign a document on the app or on theUAE Pass website,or sign a virtual document to complete an official transaction. And, if someone shares a signed document with you, you can instantly verify it on the app or even on theUAE Pass website.
In addition, the UAE Pass offers the ability to:
4. sign in to services through a single mobile–based login
5.update your profile information
6.update your address records.
Benefits of the UAE Pass app
By registering on UAE Pass, you can enjoy the following benefits:
- get a trusted digital identity
- no need to remember multiple usernames and passwords
- get customised services.
Integration with the private sector
The UAE Pass app is required not only to access government services, but also to access services provided by the semi-government and private sectors. The app is used by the banking, money exchange and telecommunication services.
Etisalat has integrated the UAE PASS login on the ‘My Etisalat’ app and website, enabling all subscribers to log in seamlessly with their secure national digital identity. And so does Abu Dhabi Islamic Bank.
ADIB Mobile App - Sign in with your UAE pass
Find a list of private sector companies that use the UAE Pass app.
Protection of privacy and digital identity
The following laws provide protection of the individuals' privacy and digital identity:
Updated on 30 May 2023