FAQs
Now, if you're on the answering end, here are 15 great ways to answer the phone to give a warm, professional impression.
- Hello, thanks for calling [company]. ...
- Good morning (afternoon, etc.)! ...
- Hello, this is [name]! ...
- Hello, thanks for calling [company]. ...
- Thanks for calling [company]. ...
- Hi there! ...
- So glad to hear from you!
– Mobile phones allow us to stay connected with loved ones and friends no matter where we are. – With just a few taps on our screens, we can send messages, photos, and videos to anyone in the world. – Mobile phones have also made it easier for us to stay organized.
What are good questions about phones? ›
Mobile phonesedit edit source
- Do you use a mobile phone, and if so, is it a smartphone or a non-smartphone?
- What make of mobile phone do you have?
- Do you think there is much difference between makes and/or models of mobile phones? ...
- How often do you buy a new phone?
- How much money would you spend on a new phone?
How to answer the phone professionally
- Answer calls by the third ring. ...
- Say the greeting with a smile (because warmth comes through the voice) ...
- Use a positive, upbeat tone — even when you don't have the answers. ...
- Avoid jargon to create clarity. ...
- Let customers know if you're recording the call. ...
- Enunciate when you speak.
Answering a call
- Hello, you've reached [Your Company Name], this is [Your Name] speaking. How can I assist you?
- [Your Name] speaking. How may I help you today?
- Thank you for calling [Your Company Name]. ...
- Good [morning/afternoon/evening], this is [Your Company Name], and [Your Name]. ...
- Hello, you've reached [Your Name].
How to Answer the Phone Professionally in Any Situation
- Be Prepared. Before answering the phone, take a moment to prepare yourself. ...
- Answer Promptly. ...
- Greet the Caller Professionally. ...
- Smile and Speak Clearly. ...
- Identify Yourself and Your Company. ...
- Practice Active Listening. ...
- Speak Positively. ...
- Take Notes.
When you answer the phone and someone asks for you by name, there are several ways to respond. Most English teachers will tell you to say "This is he" and not say "This is him." This is good advice. It is not common to say "This is I" or "This is me."
How do you answer someone on the phone? ›
- Answer the Phone. ...
- Three is the Magic Number. ...
- Set a Standard Greeting for All Clients. ...
- Keep Your Greeting Happy and Welcoming. ...
- Always Attempt to Get the Caller's Name Immediately. ...
- Show Empathy and Give Time to the Caller. ...
- Caution of Slang. ...
- Practice positive wordplay.
National Telephone Day: 10 mind-blowing facts about phones
- The first phone greeting was “Ahoy”
- Telephones weren't invented by Alexander Graham Bell.
- The smartphone was invented by IBM.
- The first SMS text message ever said “Merry Christmas”
- 100,000 payphones still exist in the U.S.
Examples of wants include entertainment, luxury items, vacations, and non-essential gadgets like cell phones.
There's probably as much evidence about the harmful effects of media, including smartphones, as there is about the positive effects. One of the big concerns is that children are still developing, and have less capacity to navigate things like advertising, and the wild and startling worlds that phones give access to.
Why do we need the phone? ›
Smartphones and even basic phones with internet capabilities can provide access to a wealth of knowledge and learning resources. Having a cell phone can also help your child stay socially connected with friends and family.
What is most important in a phone? ›
The 5 Most Important Features of a Cell Phone to the Average User
- Battery Life. Battery life is arguably one of the most crucial features for any cell phone user. ...
- Camera Quality. ...
- Processing Power. ...
- Display Quality. ...
- User Interface and Operating System.
Uses of Mobile Phone
Now, our lives revolve around it. They come in use for communicating through voice, messages, and mails. We can also surf the internet using a phone. Most importantly, we also click photos and record videos through our mobile's camera. The phones of this age are known as smartphones.
How do you politely answer a cell phone? ›
How to answer the phone professionally
- Answer by the third ring. It's courteous to pick up the phone promptly to avoid making callers wait. ...
- Offer a greeting. While the standard "Hello?" ...
- Speak with a smile. ...
- Be clear. ...
- Avoid slang. ...
- Be positive. ...
- Ask before you put someone on hold. ...
- Take messages accurately.
#2 The phone should be answered with a positive greeting such as “Hello,” “Good Morning,” or “Good Afternoon,” etc. Following the greeting, the person who answers the phone should give his or her name and the name of the business or organization that is being contacted.
How do you say answer the call? ›
Greet the caller in a friendly tone.
Say something like, “Hi Steve, how are you?” Even if the number is private or concealed, it's important to answer the caller in a friendly way. Say, “Hello, may I ask who's calling?”
