OneDrive is stuck on "Sync pending" (2024)

FAQs

OneDrive is stuck on "Sync pending"? ›

Move out all sync pending files and back again. If you are still stuck in the OneDrive sync pending problem, please try to move out all sync pending files from OneDrive folder, and then move them back again. It should be synced again successfully.

Move out all sync pending files and back again. If you are still stuck in the OneDrive sync pending problem, please try to move out all sync pending files from OneDrive folder, and then move them back again. It should be synced again successfully.

OneDrive will upload all files, but this may take some time if your internet speed is slow. Run an internet speed test to make sure the problem is not elsewhere. You're trying to sync a very large file, such as a compressed ZIP archive, a long video or your Outlook PST or OST offline data files.

Right-click (or CTRL-click in Mac) the OneDrive icon on the taskbar. Select Pause syncing then choose either 2 / 8 / 24 hours or select Quit OneDrive. To restart, press the Windows key or open Mac Spotlight and type OneDrive, then select the OneDrive app.

The time it takes to sync an account depends on the type of account being synced, the number of apps in the account, and in some cases number of transactions. In most cases syncs take just a couple of minutes, but they could take longer. Syncs can take much longer when the source is under heavy load.

Open OneDrive settings (select the OneDrive cloud icon in your notification area, and then select the OneDrive Help and Settings icon then Settings.) Go to the Sync and back up tab, and expand Advanced settings. Adjust the upload and download rates as required.

To reset OneDrive on Android

Select Applications. Tap Manage Applications. Find and tap OneDrive. Tap Force Stop and then tap Clear data and Clear cache.

How to resync OneDrive? ›

Select Start, type OneDrive, and then select the OneDrive app. Sign in to OneDrive with the account you want to sync and finish setting up. Your OneDrive files will start syncing to your computer.

After setting up the files to sync with your computer, the files will be synchronized automatically about every 10 minutes when you're connected to the Internet.

Step 1: Launch OneDrive and log in with your account. Step 2: Hit the cog icon to select the Settings button. Then go to Account > Choose folder. Step 3: In the popping-up screen, choose the folder or folders you want to sync.

Signing out of OneDrive, then signing back in. Pointing OneDrive to a new folder, then letting OneDrive re-download everything. Choosing myriad folders to sync or not sync.

If your OneDrive is often or permanently syncing, this can be caused by the following: Slow internet speeds. If you are syncing a very large number of documents, or if the documents that are syncing are very large (there is a file size limit of 500MB for a file that can be imported via your FYI - My imports folder).