Can you imagine earning more hours at work every day for more strategic or profitable actions and even increasing your customer’s satisfaction?
It would be great for your company, wouldn’t it?
This is totally possible!
If the lack of time for strategic actions is one of your dilemmas, this text is for you!
Let’s discover how No Touch Order Processing works and its benefits, so you can save hours of work and look for how to implement this solution now!
No Touch Order Processing or Touchless Order Process is a system known outside Brazil that processes customer orders without touch.
This solution processes and distributes customer orders to the responsible suppliers and departments, without the need for a professional to intervene in this operation.
Orders are automated and can be sent via email or system. They are integrated with supplier systems, making the entire operation more visible and agile.
This reduces human errors and improves order tracking by employees, suppliers and customers.
Investing in No Touch Order Processing helps the company reach its goals and face challenges involving manual processes easily.
Some obstacles that can be overcome in this area are:
• High error rates;
• Reworks;
• Lack of transparency, visibility and control in the process;
• Duplicate or lost orders;
• Wrong or late shipments;
• Production of a lot of documentation;
• Too many resources invested to process orders.
In addition to simplifying the ordering and sales process, touchless order processing integrates the business with the customer’s needs, ensuring on-time delivery.
By removing human intervention, with No Touch Order Processing the company reduces the efforts of employees, customers and even improves the relationship between the company and the customer.
Check out the biggest benefits this technology offers:
• Drastic reduction of time to process orders;
• Elimination of human errors;
• Visibility of the entire process by the company, customers and suppliers;
• This facilitates and streamlines the process for the customer and employees;
• It connects the company to the customer;
• It keeps the customer informed about their order;
• Customer satisfaction increasing;
• It frees up time for your employees;
• Productivity increase;
• It standardizes order information and improve communication throughout the entire process;
• Better financial results.
Companies that were successful with this application, in addition to automating their orders, began to invest more time in contacting their customers.
And they achieved short-term cost savings after deployment and supported green initiatives with their large customers.
No Touch Order Processing allows you to integrate order management and returns, even as demands increase over time, which is great for growing your sales.
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