FAQs
We don't always know what's in store for us if we pick up. It could be some distracting news we don't want to hear at the moment. Or maybe it's work we're trying to avoid or a request for a favor we'd rather not do. Perhaps it's just an awkward conversation we'd prefer to put off!
What is a good excuse to not answer the phone? ›
Say that you are in the middle of something and that you will call them back. Make up any household task or errand that you might realistically be doing. Tell the caller it's not a good time to talk and that you will have to talk to them later.
What to say when you can't answer the phone? ›
“I'm sorry I wasn't able to answer your call. If you could please leave me a message or call me back, I'll make sure to get back to you as soon as possible.”
What is the proper greeting to answer the phone? ›
#2 The phone should be answered with a positive greeting such as “Hello,” “Good Morning,” or “Good Afternoon,” etc. Following the greeting, the person who answers the phone should give his or her name and the name of the business or organization that is being contacted.
Does anyone answer the phone anymore? ›
A recent BankMyCell survey of 1,200 millennials revealed that as many as 75% of participants are not answering the phone. While the reasons vary, overall, most participants felt phone calls are just too time-consuming.
What to do when nobody answers the phone? ›
Call from a different phone.
If they don't answer, call back once. If they still don't answer, leave a message asking them to call you back and give a brief explanation of why you're calling. Unless you're in an emergency, resist the temptation to call anyone repeatedly in the hopes your call will be answered.
Why do I avoid answering the phone? ›
You might have phone anxiety if you: Avoid making calls or having others call you. Delay making or answering phone calls. Obsess about what was said after calls.
How to hang up on someone without being rude? ›
1 Signal your intention. Before you say goodbye, let the other person know that you are ready to end the call. You can do this by using phrases like "I don't want to keep you any longer", "I have to run now", or "It was great talking to you". This way, you give them a chance to respond and prepare for the closure.
Is it disrespectful to not return a phone call? ›
If you ignore it, that is obviously rude. But did you know that answering it with a text is also rude? Whether or not you like to talk on the phone, remember that if someone has taken the time and effort to phone you, it is only polite to call them back with an actual phone call.
Why would someone not answer your calls? ›
They are busy. They don't want to communicate with you. They plan to contact you later or at another date. They didn't receive text and or calls.
You could ask them if they have seen your question and if they have, let them know you have been wondering why they haven't answered. They might've missed it, something might be going on for them or they've felt uncomfortable answering that question. Either way, getting an answer will help you take it from there.
Why is it hard for me to answer the phone? ›
Sometimes the sound of your voice or choice of words can make you feel self-conscious. Talking on the phone can also be daunting because there's no way to observe social cues such as facial expressions and body language.
What is the correct way to answer this phone? ›
How to answer the phone professionally
- Answer by the third ring. It's courteous to pick up the phone promptly to avoid making callers wait. ...
- Offer a greeting. While the standard "Hello?" ...
- Speak with a smile. ...
- Be clear. ...
- Avoid slang. ...
- Be positive. ...
- Ask before you put someone on hold. ...
- Take messages accurately.
What is the polite way of answering the phone? ›
Now, if you're on the answering end, here are 15 great ways to answer the phone to give a warm, professional impression.
- Hello, thanks for calling [company]. ...
- Good morning (afternoon, etc.)! ...
- Hello, this is [name]! ...
- Hello, thanks for calling [company]. ...
- Thanks for calling [company]. ...
- Hi there! ...
- So glad to hear from you!
Why don't people answer my calls? ›
Another reason no one answers the phone is lack of privacy. There's always the possibility of someone else eavesdropping on your phone calls, which isn't the case with texts, emails, and chats. That's why phone calls fall last in their list of preferences when it comes to methods of communication.
Why is the phone not answering? ›
Your device is on "do not disturb" Your device is in Airplane mode or Silent mode. You blocked the number that's trying to reach you. You're in an area with little or no network coverage.
What does it mean when you get a phone call and no one answers? ›
Most such calls are generated by a cold call telemarketing operation's dialer software, which makes many calls automatically and sometimes does not have an agent immediately available to handle an answered call. As a result, the called party hears silence ("dead air"), followed by the call being disconnected.
Why does my phone ring but no one answers? ›
These are known as Ghost Calls & are unfortunately a well-known problem in VoIP; they're very similar to autodiallers on a regular analogue line. They have nothing to do with your provider or your equipment, they're just extremely annoying when they become regular!