FAQs
Contact the device manufacturer
- Update your device's firmware or software to the latest version.
- Restore your device to its original settings, like when you first got it.
What does code UI-800-3 mean on Netflix? ›
If you see the error code UI-800-3 (106038), often with this message: Netflix has encountered an error. Retrying in [X] seconds. It usually means that data stored on your device needs to be refreshed.
What is error code UI-800-3 207006 on Netflix? ›
If you experience the error code ui-800-3 (207006), often accompanied by the following message: Netflix has encountered an error. It typically points to a DRM issue.
What is error code UI-800-3 307007 on Netflix? ›
Netflix has encountered an error. Retrying in [X] seconds. This error happens when an issue with data stored on your device stops Netflix from playing.
Is Netflix down on UI 800 3? ›
It typically points to information stored on your device that needs to be refreshed. Follow the troubleshooting steps for your device below to resolve the issue. Go to the Netflix home screen, then go left to open the menu.
How do I clear my Netflix error code? ›
- Turn off or unplug your smart TV.
- Unplug your modem (and your wireless router, if it's a separate device) from power for 30 seconds.
- Plug in your modem and wait until no new indicator lights are blinking on. ...
- Turn your smart TV back on and try Netflix again.
Why is Netflix not working on my smart TV? ›
Firstly, check your internet connection, as a stable and strong Wi-Fi signal is essential for streaming services. If your connection is fine, try restarting your TV and Netflix app. Sometimes, outdated software can cause problems, so ensure your TV's firmware and the Netflix app are updated to the latest version.
Why do I keep getting an error code on Netflix? ›
If you see an error code or error message when you sign in, make changes to your account, or try to watch, it means your Netflix account isn't connecting. Please try again later. If you don't see an error code or error message, continue troubleshooting below.
How to refresh Netflix on TV? ›
Turn off your TV, wait a minute (yes, be patient) and then turn it back on. This simple gesture can refresh the system and eliminate temporary problems. Once your TV has restarted, open Netflix.
What does resetting Netflix do? ›
Resetting the app will delete any downloads saved to your device and sign you out of Netflix. Go to the home screen, then tap Settings. Scroll down and tap Netflix. Slide the Reset switch on to reset the app.
Restart the streaming device.
In some cases, fixing error code UI-800-3 is as simple as power cycling your streaming device. This involves completely shutting down the device and then unplugging it. You may need to leave it unplugged for a while, sometimes up to one minute, for this to work.
Why does my TV keep saying Netflix has encountered an error? ›
It usually means data stored on your device needs to be refreshed. Follow the steps below to fix the problem. Using a computer, phone, or tablet, connect to the same network or Wi-Fi as the device with the problem. Open a web browser and go to netflix.com/clearcookies.
How do I fix Netflix service error? ›
- Open the Netflix app.
- In the lower right, tap My Netflix .
- In the upper right, tap the Menu .
- Tap Sign Out , then tap Sign Out to confirm.
- Sign back into your Netflix, then try again.
How to reset Netflix on Samsung TV? ›
Using your remote, press these buttons in this order: Up, Up, Down, Down, Left, Right, Left, Right, Up, Up, Up, Up. On the menu that appears, select Sign out, Start Over, Reset, or Deactivate.
How do I fix Netflix streaming error? ›
- Turn off your device, then unplug your modem and router from power.
- After 30 seconds, plug in your modem and router.
- Wait 1 minute, then turn on your device.
- Try Netflix again.
How do I fix Netflix device error? ›
- Turn off your phone or tablet. Make sure it's turned off, not just locked.
- Turn it back on.
- Try Netflix again.