Make calls over Wi-Fi - Android (2024)

Wi-Fi calling expands your coverage to places where the mobile network isn’t as strong. Google Fi routes your call over whichever network provides you with the best experience.

Tips:

  • If your Wi-Fi connection isn’t as strong or stable as your cellular connection, your call might go over cellular.
  • To make best use of Wi-Fi calling, connect to Wi-Fi whenever it’s available and keep your Wi-Fi turned on.
  • Wi-Fi calling may not work if you have a virtual protected network (VPN) turned on. To ensure that Wi-Fi calling works, turn off your VPN or update your VPN settings so that the Google Fi app can bypass the VPN.

To find out if you can make calls over Wi-Fi, check our list of compatible devices.

Learn how to make calls over Wi-Fi with a step-by-step guide.

How to make a call over Wi-Fi

If you have a Designed for Fi phone: Connect to Wi-Fi and make a call with the phone dialer.

If you have a Compatible with Fi device: Learn how to use your own phone with Google Fi.

If you have trouble making Wi-Fi calls: Make sure the Google Fi app is updated. To check:

  1. On your Android phone or tablet, open the Google Play app Make calls over Wi-Fi - Android (1).
  2. Search for Google Fi.
  3. Next to the app icon, tap Update.

When you make a call:

  • If both Wi-Fi and cellular are available: Google Fi routes your call over whichever one gives you the best experience.
  • If you start a call on Wi-Fi and your connection weakens or drops: Google Fi automatically continues your call over a mobile network if one is available.

To use Wi-Fi only:

  1. On your Android phone or tablet, tap Settings Make calls over Wi-Fi - Android (2).
  2. Make sure that your Android device is connected to Wi-Fi.
  3. Turn on Airplane mode.

Tip: To use cellular service again, turn off Airplane mode.

Check if your call is going over Wi-Fi

To figure out if your call is connected over Wi-Fi, at the top of the screen, check for Wi-Fi Make calls over Wi-Fi - Android (3) and the name of the network you're connected to.

Important: Calls to 911 over Wi-Fi operate differently than traditional calls to 911. Learn more about calls to 911 over Wi-Fi.

Wi-Fi calling while outside the US

In most places you go in the world, you can make a call with Wi-Fi. The country you call may have different rates for Wi-Fi calls. These rates are the same as when you call from the US.

You’re not charged for calls to US numbers over Wi-Fi since they’re included in your plan.

Learn how to use your phone outside the US.

Make calls on Google Home

You can use your Google Home to make phone calls. With Google Fi, you can also show your number on recipients' Caller IDs and make international calls at listed rates.

Related articles

Get to know Fi

Learn why Fi is a different kind of phone plan and how to get the most out of your Google Fi service. Get step-by-step guides and instructional videos on how to sign up, transfer your number, create a group plan, switch your price plan, etc.

Make calls over Wi-Fi - Android (2024)

FAQs

Make calls over Wi-Fi - Android? ›

Once you've set up Wi-Fi calling, you can make a call over Wi-Fi just as you would any other call. When you're connected to the Internet, you'll see 'Internet call' or 'Wi-Fi calling' on the notification screen. When you're not connected to Wi-Fi, your calls will use your mobile operator, if you have one.

Can you make normal phone calls on Wi-Fi? ›

Once you've set up Wi-Fi calling, you can make a call over Wi-Fi just as you would any other call. When you're connected to the Internet, you'll see 'Internet call' or 'Wi-Fi calling' on the notification screen. When you're not connected to Wi-Fi, your calls will use your mobile operator, if you have one.

Why is my Wi-Fi calling not working on my Android phone? ›

First, turn your phone off, then remove the SIM card, and clean it with a microfiber cloth. Then you can reinsert the card, turn your phone on, and check to see if Wi-Fi calling works. Restart your network hardware. If you're having this problem at home, restarting your wireless router and modem may help.

What is the downside of Wi-Fi calling? ›

2 Drawbacks of WiFi calling

One of the main disadvantages is that it can drain your battery faster than cellular calls, as it requires more power to connect to the internet and maintain a constant data stream. WiFi calling can also use up your data allowance, depending on your plan and the network you are using.

Should Wi-Fi calling be on or off on your phone? ›

(NEXSTAR) – If you have an Android phone, you may want to stop using Wi-Fi calling, a team of security experts with Google warns. Earlier this month, Google's Project Zero team confirmed it had found multiple vulnerabilities in Exynos chipsets, made by Samsung.

How to enable Wi-Fi calling on Android Samsung? ›

Turn on Wi-Fi Calling
  1. Navigate to and open Settings. Tap Connections, and then tap Wi-Fi Calling.
  2. Tap the switch to turn the feature on. ...
  3. Wi-Fi calls will now be enabled. ...
  4. On some phones, you can also enable Wi-Fi Calling from the Quick settings panel.

Do I get charged for Wi-Fi calling? ›

How Much Does Wi-Fi Calling Cost? Traditionally, phone calls made using a cellular connection come from your monthly allowance. The Wi-Fi calling feature is similar. Wi-Fi calls have no additional cost; it's taken from your monthly voice plan.

What is the difference between Wi-Fi calling and normal calling? ›

Advantages of Wi-Fi calling:

That's often much closer than your nearest cellular tower, which could be up to 50 miles away in rural areas. Seamless Transition: Your phone automatically switches between cellular and Wi-Fi networks, so your calls won't drop even if you move around.

How do I know if Wi-Fi calling is working? ›

Wi-Fi Calling - Android - Determine Wi-Fi Call
  1. Place a call to the preferred number.
  2. Determine if the call is placed over Wi-Fi by the icon . The image below is only an example. The actual location of the Wi-Fi Calling icon may vary.

Why won't my phone make calls when connected to Wi-Fi? ›

If Wi-Fi Calling isn't working

If you can't turn on or use Wi-Fi Calling, make sure that your carrier offers Wi-Fi Calling and that your devices have the latest software. If you're unable to turn on or use Wi-Fi Calling, your device software is up to date, and your carrier supports Wi-Fi Calling, contact your carrier.

How do I force enable Wi-Fi Calling on my Android phone? ›

For Android phones:

Go to Settings. Advanced calling. and enable Wi-fi Calling.

Why is my phone not allowing me to make calls on Android? ›

Reasons Why Android Stops Making (or Receiving) Calls

The causes are usually pretty simple. You might be in a dead zone, airplane mode could be turned on, your bill might not be paid up, malware could be wreaking havoc on your phone, or a software issue could be at play.

Is it good to keep Wi-Fi calling on all the time? ›

While WiFi calling can offer a stronger signal in areas with poor cellular coverage, it's not always necessary to keep it on all the time.

Can you make phone calls over Wi-Fi? ›

You can use Wi-Fi calling without a service on some carriers. If your carrier doesn't offer Wi-Fi calling, you can still do so through a voice over IP service.

What happens if I keep my mobile data and Wi-Fi both on at a time? ›

Should I turn off mobile data when on Wi-Fi? There's no need to turn off cellular data when you're on a Wi-Fi network. Even if you leave it set to 'on,' your phone will connect to the Internet via Wi-Fi. But once you cross out of range, your phone will switch back to data if it's enabled.

Is Wi-Fi calling free? ›

How Much Does Wi-Fi Calling Cost? Traditionally, phone calls made using a cellular connection come from your monthly allowance. The Wi-Fi calling feature is similar. Wi-Fi calls have no additional cost; it's taken from your monthly voice plan.

Is Google Wi-Fi calling free? ›

Calls to the US are free. Calls to other destinations will be charged at affordable per-minute rates depending on the country.

How to make a phone call without a cell phone? ›

Use internet-based apps and services

Another way to make calls and send messages without cellular service is to use internet-based services. You can do this using your home internet connection or through public ones made available in Walmart, coffee shops, and community spaces.

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