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Life360 App Customer Feedback Analysis: Safety & Performance Insights
Life360 is a useful app for families to stay connected and ensure safety. However, some users have reported issues with app performance and accuracy. There are concerns about privacy and the negative effects of constantly monitoring children. The crash detection feature has received mixed reviews, with some users experiencing delays in receiving notifications. Despite its flaws, Life360 provides peace of mind for many families by allowing them to track the location of their loved ones.
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- Overview
- Content
- Buyer Personas
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Custom Date - Sep 17, 2024
Popular Phrases (of 30 reviews)
see all >>
- 10 mins(1)
- 3 minutes(1)
- 30-60 minutes(1)
- 6 to 7 hours later(1)
- amazing(1)
- amazing app(1)
- anxiety(1)
- app not to use(1)
- Apple Watch(1)
- bad things(1)
- best app(1)
- best location(1)
- zwbqio(2)
- GPS tracking(1)
- HATE(1)
- daowlzs(2)
- mrdeowiijoyn(2)
- ujwaccjs(2)
- tacleiytthei(2)
- Terrific app(1)
Featured Content
see all >>
- Delayed updates
The app seems to be less accurate than when I first started using it. I get notifications 30-60 minutes after a trip has been completed at times.
Sentiment
- None
Content
- Notification Delay
Dec 17, 2023
- Great
Even helps me fine my wife in the store
Sentiment
- Positive
Content
- Family Tracking
Dec 17, 2023
- HOW NOT TO USE THIS APP AS A PARENT
I know this app isnât going anywhere, so I had to do the lowest stats possible because itâs more noticeable. If youâre a parent and you are requiring your kids to have this app, I understand itâs easier to just quickly check this rather than texting âwyaâ every hour knowing your kid is safe.
Here is how NOT to use the app:
1. DONT constantly mention, that you use this app to monitor your childrenâs behavior to your children or infront of them.
Honestly it is one of the quickest ways to lose your childâs trust because they will feel like youâre God and always watching, which will make them resent you and find ways to tamper with their location, which is honestly more dangerous than you not having their location in the first place.
2. DONT use Life360 as a means to get your child in trouble over little things. Only use this if it involves legal or legitimately scandalous stuff, really pick your battles because itâs really not worth jeopardizing your relationship in order to criticize everything your child does wrong. You have your nicks too letâs not forget that.
3. Even if you canât trust your kids, try to find a way to make them value your trust, because thatâs what makes relationships really work. You canât just assume that, and you canât just straight up ask from a place of authority, you really gotta make them feel safe.
Anyways Iâm done, hope someone reads this and it helps
Sentiment
- Negative
Content
- Family Tracking
Dec 17, 2023
- Not worth $$ - Inaccurate & Poor Reporting
With the crash detection on, my son hit a wall at 70-80 mph. Life360 detected âhard braking.â
It also said there was phone usage before the crash, so I paid for a subscription to see the details of the phone usage. As soon as I paid, it said no phone usage was detected.
His top speed was 95mph. After paying for the subscription, the details of his two âhigh speedâ reports both only say, âAny speed over 80mph is reported as a high speed.â
Definitely not worth $14.99 a month.
Sentiment
- Negative
Content
- Crash Detection
Dec 17, 2023
- Helpful
I was in a car accident yesterday. Everyone in my circle got the notification and immediately started reaching out to make sure that everyone was okay. And if we needed anything. I see and hear parents say itâs a good way to keep tabs on your child, but itâs actually helpful in a better way!
Sentiment
- Positive
Content
- Family Tracking
Dec 17, 2023
- Too many bugs
I have an I phone 14 and my life360 is up to date, even when I have three bars or even 5G the app takes realistically 3 mins to just get off then I do and it lags and glitches sometimes even kicking me out, this needs fixed now.
Sentiment
- Negative
Content
- App Performance
Dec 17, 2023
- See All Reviews
Sentiment Analysis (of 30 reviews)
- Positive(78)
43%
- Negative(29)
05%
- None(9)
76%
24 Net Promoter
Score
Popular Topics (of 30 reviews)
-
90% Positive
-
33% Positive
-
13%
75% Positive
-
67% Negative
-
100% Negative
-
50% Positive
-
50% Positive
-
100% Positive
Languages (of 30 reviews)
- English(29)
97%
- Rfnotlf(1)
3%
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Frequently Asked Questions
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What is this page?
This page displays purchase options and a preview of the customer feedback analysis report for âLife360: Find Friends & Family based on online reviews collected from App Store. The analysis helps Product Managers, Mobile App Developers, Marketing Specialists, Family Safety Advocates, Data Analysts to discover insights into what people love, dislike, and need.
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This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.
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âLife360: Find Friends & Family Uncover insights from Life360 app reviews focusing on family safety, app performance, and user experience. https://apps.apple.com/us/app/life360-find-friends-family/id384830320
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