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What's included in my fare?
Restricted fare
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Terms and conditions
Flight type | Reservation class |
---|---|
Domestic (Mexico) | R, N, E, T, Q, L, H, K, U, M, B, Y |
USA and Canada | R, N, E, T, Q, L, H, K, U, M, B, Y |
Central America & the Caribbean | R, N, E, T, Q, L, H, K, U, M, B, Y |
South America | R, N, E, T, Q, L, H, K, U, M, B, Y |
Europe & Asia | R, N, E, T, Q, L, H, K, U, M, B, Y |
- Domestic and international flights (except flights from the United States to Mexico): Charge applies for changing of flight, date, time, destination, changes are subject to availability and a fare difference may apply.*
- Flights from the United States to Mexico: Includes first change without charge for modification of flight, date, time, destination, changes are subject to availability and a fate difference may apply.*
- Non-refundable
- Free of charge Standard seat choice
- Upgrades are allowed
- 1 piece of carry-on baggage piece and 1 personal item, each weighing no more than 15 kg.
- Purchase checked baggage with a 25% discount.
- Classic preferential fare does not include checked baggage**
- Earn 8 Aeromexico Rewards Points for every dollar spent***
- International flights: a name change will be allowed only by paying an additional charge no later than 15 days before flight departure; this service is not available for tickets purchased at Brazil Point of Sale and tickets originally paid for with a Travel Voucher /EMD Compensation.
- Domestic flights: a name change will be allowed only by paying an additional charge no later than 3 hours days before flight departure; this service is not available for tickets purchased at Brazil Point of Sale and tickets originally paid for with a Travel Voucher /EMD Compensation.
- Name changes: Corrections may only be made free of charge in the event that a passenger's name is misspelled. In order for a change to be made, an official ID will be required.
- *Changes must be made within 3 hours from the flight's departure. If you don't notify any changes during that period of time, no other changes will be allowed unless you bought flex fares. If you miss your flight (No show) and you don't notify it, your ticket will be cancelled (additional complements plus included taxes). For any flight segments subsequent to an unused segment, you must contact our Call Center within 24 hours after the first flight in order to use the remaining segments.
- **Domestic flights: The first piece of baggage will be charged in case you choose to take one piece of checked baggage.
- **International flights: Checked baggage is included (except USA, Canada, South America, and the Caribbean). Please, see Terms and Conditions for Checked Baggage.
- ***Starting on January 1, 2022, accumulate 8 Aeromexico Rewards Points for every dollar spent or its equivalent in Mexican currency. Accumulable Base Aeromexico Rewards Points are the dollar-base rate (Total Ticket Price – taxes and fees) for 8 points. For flights operated by other airlines, Accumulable Base Aeromexico Rewards Points are the actual distance between the pair of cities adjusted by the accumulation percentage according to the rate paid. Minimum accumulation for distances under 1000 km is 1000 Aeromexico Rewards Points; for greater distances, the actual distance is used.
- If you accept additional flexibility, you will be changing to a Classic Flex Fare, enjoying unlimited changes (flight, date, time, destination). No-Show charges do not apply and you may be refunded with electronic vouchers (EMD). ***This benefit applies only when booking. Changes are subject to availability and a fare difference may apply.
FLEXIBLE FARE CONDITIONS
- You will enjoy unlimited changes (flight, date, time, destination), no charge applicable for No show, and you will be able to get a reimbursem*nt depending on your date of purchase:
- Tickets purchased starting on December 13, 2021 are not refundable if you fail to show up to your flight (No Show); you may only reschedule your flight. Changes are subject to availability and rate differences may apply
- Tickets purchased before December 21, 2021 are refundable as an electronic voucher (EMD).
- For tickets purchased starting on December 2021, you may choose your refund—either:
- 1) As an electronic voucher (EMD).
- 2) Through your original method of payment: if you choose to be refundable through your original method of payment, Aeromexico will honor your request immediately; response times will depend on your bank.
You may request your refund at your place of purchase; in case of web purchases, call your Call Center to request your refund.
Region | Low season change fee | High season change fee | No Show charge | Name change charge |
---|---|---|---|---|
Japan | $300 USD 8 + days before the flight* $310 USD 0 -7 days before flight* | $320 USD 8 + days before the flight* $310 USD 0 -7 days before flight* | No show* | $160 USD + VAT |
Korea | KRW 150,000 8 + days before the flight* KRW 165,000 0 -7 days before flight* | KRW 150,000 8 + days before the flight* KRW 165,000 0 -7 days before flight* | KRW 300,000 | 160 USD + VAT |
Spain, Italy, UK | $300 USD 8 + days before the flight* $310 USD 0 -7 days before flight* | $310 USD 8 + days before the flight* $320 USD 0 -7 days before flight* | No show* | 160 USD + VAT |
France, Netherlands | $200 USD 8 + days before the flight* $210 USD 0 -7 days before flight* | $210 USD 8 + days before the flight* $220 USD 0 -7 days before flight* | No show* | 160 USD + VAT |
Argentina, Brazil, Chile | $300 USD 8 + days before the flight* $310 USD 0 -7 days before flight* | $310 USD 8 + days before the flight* $320 USD 0 -7 days before flight* | No show* | 160 USD + VAT |
Colombia, Peru, Ecuador | $200 USD 8 + days before the flight* $210 USD 0 -7 days before flight* | $210 USD 8 + days before the flight* $220 USD 0 -7 days before flight* | No show* | 110 USD + VAT |
USA | 200 USD | 200 USD | No show* | 110 USD + VAT |
Canada | $150 USD 8 + days before the flight* $160 USD 0 -7 days before flight* | $160 USD 8 + days before the flight* $170 USD 0 -7 days before flight* | No show* | 110 USD + VAT |
Domestic (Mexico) | $700 MXN 8 + days before the flight* $1,000 MXN 0 -7 days before flight* | $800 MXN 8 + days before the flight* $1,100 MXN 0 -7 days before flight* | No show* | 1200 MXN + VAT |
Central America and Caribbean | $210 USD 8 + days before the flight* $210 USD 0 -7 days before flight* | $210 USD 8 + days before the flight* $220 USD 0 -7 days before flight* | No show* | 110 USD + VAT |
No Show, change name and change charges:
- Depend on the exchange rate at the time of purchase.
- For Domestic Flights, prices include taxes.
- Fees for changes made to domestic routes: For flights booked after March 28, 2023, the fee is $1,000 MXN if you make the change from 0 to 7 days before your flight. A change made 8 or more days before the flight incurs a $700 MXN charge. For flights booked before March 28, 2023, the fee is $700 MXN.*
- For International Flights, prices do not include taxes since they vary depending on the country where the purchase was made.
- No show: if you fail to show up for some flight in your itinerary without advising Aeromexico prior to your flight’s departure, Aeromexico may cancel your booking for all remaining flights in your itinerary. Except for flights involving segments in Brazil routes.*
- No show charges apply only to flights involving segments on Brazilian routes.
- First marketing Carrier: same baggage allowance and charges throughout the journey.
- Must follow tariff filing requirements.
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