Lazada Wallet Rebates | Lazada (2024)

FAQs

What if my Lazada wallet is not enough? ›

If you do not have enough funds at the time of purchase, don't worry! Just click on Cash In and Pay and complete your cash in within 48 hours for us to start processing your order. Your order will be cancelled automatically if cash in is not completed within the given time.

How do I withdraw my withdrawable balance? Tap on withdraw and select withdrawable deposit, then select your preferred bank account. How do I withdraw my refund balance? Tap on withdraw and select refunds, then select your preferred bank account.

Your verification can fail due to a number of reasons which include but are not limited to: Detection of multiple accounts. Unclear photo of your ID or selfie. Your details did not match your ID.

When you collect enough balance, you can withdraw the money to redeem vouchers and wallet rebates by clicking on the 'Withdraw' button. For Daily Check In, you can redeem vouchers while wallet rebates can be redeemed by friends invites. Note: The vouchers and wallet rebate can be spent on Lazada Platform only.

The minimum cash in value is ₱20.00. Your Lazada Wallet can only hold a maximum of ₱100,000 (including refund and promotional rebate balances). IV. Can I transfer my Lazada Wallet balance to another Lazada Wallet account?

Cashback redemption rules are as follows: Deduction is based on the original order price, excluding shipping fee. Maximum redemption per order is 25% of the transaction amount, capped at P50. 00.

Refunds from canceled orders - the refund is automatically triggered once the cancelation has been successfully processed.

Enter your bank account information and click 'Add bank account' once done. Click on 'Confirm Withdraw' button and enter OTP to complete the request. 3-5 working days for bank processing time is applicable before the withdrawn amount is reflected in your account.

Users are required to have completed the e-KYC verification process and must have Lazada Wallet activated to send and receive funds. NOTE: You can access P2P transfer through Lazada Wallet on 'My Account'page.

How can I reactivate my Lazada wallet? ›

Solution: Your transaction may have been declined due to suspicious behaviour found. Please contact our Customer Care agents for support. You are also encouraged to check with your bank if there are any suspected instances of fraud with your account.

The program was discontinued on December 1, 2023. Sellers who were in the Cashback program were auto-enrolled in the 3% shop-wide LazCoins program instead. Buyers can earn LazCoins while shopping and redeem them at participating stores. Click here to learn more about the LazCoins program.

Can I withdraw everything from my Lazada Wallet? Yes, buyers can now withdraw the withdrawable amount and refunds in your Lazada Wallet to E-Wallet and Bank Accounts. Just click on your Available Balance, then click on the Withdraw button.

Currently, users do not have an option to request a credit limit increase. We will inform you through App push notifications should you be eligible for a credit limit increase. Q: Why can't I make a payment using Lazada PayLater?

Step 1: On your Lazada App, click the 'Wallet' button. Step 2 : Click on the 'Top Up' button on the Lazada Wallet page to proceed. Step 3: At the Top Up page, enter your Top Up amount and click on the 'Continue' button.

Failure in payment of full outstanding (including interest and fee charges) on time may result in the blocking of your account until full payment has been received. will still be charged with full interest amount that will be charged for the Full billing cycle.

Full verification of your Lazada Wallet account will allow you to secure your account, access to special promos only offered to fully verified accounts, and access to upcoming Lazada Wallet features.