I can’t update or download app it’s keep … (2024)

FAQs

Why can't I download or update apps? ›

If your device is low on storage space, it can stop apps from downloading and installing. Your device may be low on space if: You get a notification about storage space. There's less than 1 GB available on your device.

Sometimes, accumulated cache and data within the Play Store app prevent apps and games from downloading. To resolve this, go to your device's settings, navigate to the Apps or Application Manager section, locate the Google Play Store and clear its cache and data.

If a message says 'billing problem with previous purchase' or 'verification required' If these messages appear, you might be unable to make purchases, download free apps, or use subscriptions. To fix the issue, change your payment method.

Try clearing the cache and data for the Google Play Store app in your phone's settings or restarting your phone. App-specific issues: Some apps may have bugs or other issues that prevent them from installing. In these cases, try contacting the app developer for assistance or searching online for possible solutions.

Your payment method might be outdated

If you are trying to download an app that requires payment, but your payment info is outdated, then you will see an error message when you try to download the app from the App Store. In many cases, if your payment method isn't valid, you can't even download free apps.

Causes of an iPhone That Can't Update Apps

Problems downloading an app are sometimes caused by an interruption in the connection between your phone and the App Store. You may also not be using the latest version of iOS, which can cause problems when you are trying to update apps.

On the App Store, even if you're trying to download a free app, Apple requires you to have a payment method on file for your Apple ID. This is mainly for verification purposes and to ensure that you're a legitimate user.

You may need to remove and re-add your payment method to make sure you entered the information correctly. If your billing address doesn't match your payment method, the ZIP code is incorrect, or you're trying to use an expired card, you'll see a "Payment Not Completed" error.

The "Verification Required" message on iOS often occurs due to issues with the Apple ID payment method. This message may appear if there's a failure in the payment system, outstanding balances if the device has never downloaded apps or made purchases before, or if the payment method needs updating.

Check if your device has enough storage space to install the app. If your device's storage is full, you may need to free up some space before you can install the app. Make sure that you have the latest version of the Google Play Store app installed on your device.

How do I force an app to install on Android? ›

Just open your browser, find the APK file you want to download, and tap it – you should then be able to see it downloading on the top bar of your device. Once it's downloaded, open Downloads, tap on the APK file, and tap Yes when prompted. The app will begin installing on your device. Simple!

You might be unable to update your iPhone or iPad wirelessly, or over the air, for one of these reasons: Your device doesn't support the latest software. There isn't enough available storage space on your device. The update takes a long time to download.

If you see a message that says "Your account has been disabled in the App Store and iTunes", there is a problem with your payment method on your account, to resolve the problem you need help from Apple support, click -> contact Apple Support for help.