How to Cancel or Reclaim an Interac e-Transfer (2024)

FAQs

How to Cancel or Reclaim an Interac e-Transfer? ›

How do I cancel an Interac e-Transfer transaction? To cancel a transfer, log into your online bank account. Go to the transaction or payment history and select the Interac e-Transfer transaction you wish to cancel. Use the cancel option provided.

Sign in to Online Banking. On the right-hand side of the Accounts Summary page, select Payment History. Select the Interac e-Transfer that you want to reclaim. Select Cancel Payment and follow the on-screen instructions to reclaim the transfer.

In short, yes. An Interac e-transfer can be reversed. However, it depends on how long it's been since you sent the e-transfer, if it's been accepted, or if it was done through auto-deposit. If the recipient has not accepted the e-transfer, then you are able to go into your pending interac e-transfers and cancel them.

You can cancel an Interac e-Transfer transaction you made through online banking if the recipient has not accepted the transfer and deposited the funds into their account. Once you've cancelled the transaction, the funds will be returned to your account.

Report the error message you received to your financial institution's online banking support and they will investigate the issue affecting the completion of your transfer. Only the sender's financial institution can assist in cancelling a transfer that has not been completed.

A reclaim email money transfer is when the Interac e-Transfer transaction can't be delivered. This can happen for several reasons: The recipient's e-mail address is invalid. The recipient can't answer the security question. The recipient declines the transfer.

If you accidentally use the wrong email address or mobile number to send money, and the recipient is not set up for Autodeposit and the funds have not been deposited yet, you can cancel the Interac e-Transfer. A cancellation fee may apply.

Whether you're using EasyWeb or the TD Bank app, you can cancel your transfer even after you've sent it to the recipient. However, you can't cancel a transfer if the recipient has already deposited the funds, or if they have Autodeposit set up on their account.

Cancelled - The sender has cancelled the transfer and the money has been deposited back into their account. The recipient will be notified that the transfer has been cancelled and the money is no longer available for deposit.

Can you decline an Interac e-Transfer? ›

Receivers have the option of accepting or declining an Interac e-Transfer. If the receiver declines the transfer, the sender can either cancel the payment to retrieve the funds or resend the e-mail transfer. You can cancel an Interac e-Transfer at any time, as long as the recipient has not deposited the funds.

By any chance, if you have wrongly transferred the payment to the beneficiary whom you don't know, immediately request your bank to look into the matter for transaction reversal. While the bank cannot reverse the amount that has been transferred, you can always file a written complaint with the bank.

Acxsys tracks each Interac e-Transfer sent or received through its network. This information includes the payment amount, expiry date of the Interac e-Transfer, name of the originating financial institution, current payment status and status history of the payment.

How do I cancel an Interac e-Transfer transaction? To cancel a transfer, log into your online bank account. Go to the transaction or payment history and select the Interac e-Transfer transaction you wish to cancel. Use the cancel option provided.

Wire transfers are used to send money electronically from one bank account to another. Sending money this way is like sending cash in that, once sent, the wire transfer typically cannot be reversed.

If you have submitted an EFT payment incorrectly and the transaction has already been debited from your account and processed into the recipient's account, follow the Payment Reversal process below to have the transaction reversed. Complete the Reversal Document in full. Ensure that the indemnity and waiver is signed.

By any chance, if you have wrongly transferred the payment to the beneficiary whom you don't know, immediately request your bank to look into the matter for transaction reversal. While the bank cannot reverse the amount that has been transferred, you can always file a written complaint with the bank.

If you believe fraud has occurred, there are processes in place that you can initiate to help get your money back: Contact your financial institution immediately. Your financial institution will begin an investigation. If fraud is found to have occurred, your funds will be returned to you by your financial institution.

If the recipient declines the Interac e-Transfer, the sender will receive an email and/or text notification that the Interac e-Transfer was declined. The funds should be deposited back into the sender's account automatically. You entered an invalid e-mail address of the recipient or the transfer was incomplete.