Germany's $9 billion digital bank N26 to withdraw from the U.S. (2024)

N26 co-founder and CEO Valentin Stalf speaks on stage during TechCrunch's Disrupt Berlin event at Treptow Arena on November 30, 2018 in Berlin, Germany.

Noam Galai | Getty Images for TechCrunch

German digital bank N26 is shutting down its U.S. operations, less than two-and-a-half years after it launched in the country.

N26's 500,000 American customers will no longer be able to use its app from Jan. 11, 2022, the company said in a statement Thursday.

The Berlin-based fintech, which was valued at $9 billion in a recent funding round, said it wanted to shift focus to its core European business.

"U.S. customers will be able to use their accounts as usual until January 11, 2022, and will receive further instructions on how to withdraw their funds to ensure a smooth transition," the bank said.

It's not the first time N26 has pulled its services from a major English-speaking market. The firm withdrew from the U.K. early last year, blaming the country's exit from the European Union. N26 had reportedly been struggling to gain U.K. users.

The news is a reminder of how difficult it has been for European fintechs to expand their services in the U.S.

British digital bank Monzo, which started testing its service in U.S. in 2019, recently withdrew its application for a U.S. banking license.

On the flip side, American online brokerage Robinhood tried and failed to launch internationally, scrapping plans to roll out a U.K. version of its app last year.

"I think we are seeing a ton of opportunity for growth in Europe in online banking," Krik Gunning, CEO and co-founder of Fourthline, a start-up that helps firms like N26 and fellow German fintech Trade Republic tackle fraud, told CNBC.

"They want to double down on their strongest markets in Europe which, if you ask me from a personal perspective, is a smart move."

As well as refocusing its attention on Europe, N26 said it will also ramp up spending on new features like investment products in the coming year. It's also planning to expand into Eastern Europe amid growing demand in the region.

The company said it will aim to move U.S. staff to other areas of its business "where possible."

N26's U.S. expansion, which began in July 2019, has faced a number of setbacks. For one, the firm laid off 10% of its New York-based workforce last year, citing challenges resulting from the coronavirus pandemic. Nicolas Kopp, the head of its U.S. operations, subsequently quit the bank.

The company faced hefty competition in the U.S. from established banks like JPMorgan Chase and Bank of America, as well as upstarts Chime and Varo.

N26 is also facing regulatory pressure in its home market. German regulators fined the bank $5 million in June for failing to submit suspicious activity reports on money laundering on time.

And last month, as N26 announced a new $900 million cash injection from investors, the company said it had reached an agreement with the watchdog BaFin to limit how many customers it onboards each month.

N26 has raised a total of $1.7 billion in funding to date. The company counts the likes of U.S. investment manager Coatue, Singapore sovereign wealth fund GIC and tech billionaire Peter Thiel as investors.

Germany's $9 billion digital bank N26 to withdraw from the U.S. (2024)

FAQs

Germany's $9 billion digital bank N26 to withdraw from the U.S.? ›

N26′s American customers will no longer be able to use its app from Jan. 11, 2022. The Berlin-based fintech said the move was aimed at shifting focus to its core European business. It's a reminder of how difficult it has been for European fintechs to expand their services in the U.S.

How do I withdraw from N26 USA? ›

Withdrawing money abroad is free with N26 You.

N26 You gives you free withdrawals in currencies around the globe, saving you up to 7% on fees. That means N26 You pays for itself in just a few trips.

Will N26 come back to the US? ›

As a result, our product will no longer be available to customers in the US after January 18, 2022, and we will be closing all accounts. No other markets in which N26 operates will be impacted. It has been an incredible journey, and we're proud of everything we've accomplished with your help and feedback.

Is N26 a German bank account? ›

Support is available in English

N26 is still the only German bank that operates 100% in English. Most German banks don't even have an English website. If you don't speak German, N26 is one of the best options. The app is available in 5 languages: English, Spanish, French, Italian and German.

How do I get money from N26? ›

With N26, you can make convenient cash withdrawals at retail stores using CASH26. Just enter the amount you want to withdraw into the CASH26 section of your app, wait for the barcode to generate, scan your barcode at the register, and collect your cash from the cashier!

Why did N26 pull out of the US? ›

The Berlin-based fintech said the move was aimed at shifting focus to its core European business. It's a reminder of how difficult it has been for European fintechs to expand their services in the U.S.

Is N26 an American bank? ›

N26 is the first 100% mobile bank to have been granted — and operate with — a full German banking license from BaFin. Recognized for our entrepreneurial spirit, our mission is to build a bank the world loves to use, powered by the latest technology.

Why is N26 blocked? ›

In simple terms, this means that N26—as a bank—needs to act in line with laws that exist to combat illegal activities such as money laundering, financing terrorism, tax fraud, and abusive or fraudulent use of the account. In these cases, access to an N26 account may be restricted, or the account may be closed.

Is it safe to use N26? ›

More than an app: A fully licensed bank

N26 is a fully licensed German bank. That means we have the same security regulations as any other bank. It also means your funds are protected up to €100,000 by the German Deposit Protection Scheme.

Will my N26 card work in the USA? ›

At N26, all our accounts feature free card payments worldwide — as often as you like and with no foreign transaction fees.

What are the disadvantages of N26? ›

Cons of N26
  • Cards can only be sent to your home address; if you lose your card abroad, N26 won't be able to deliver you a new one.
  • The differences between some of the N26 accounts are marginal.

Is there a monthly fee for N26? ›

It's free to open a standard account with N26. There's no minimum deposit, no monthly account fees, no charge on card payments worldwide and three free cash withdrawals per month for European customers in their country of residence.

How much does N26 charge for withdrawal? ›

With the N26 Standard, N26 Business and Smart account, there's a fee of 1.7% of the withdrawal amount. This fee is waived for N26 You, Business You or N26 Metal and Business Metal members. Using your Maestro for ATM withdrawals. A €2 fee applies to both domestic or international withdrawals.

What is the max cash withdrawal N26? ›

Cash withdrawal: limits and amounts

Most ATM withdrawal limits are between €200–€300 a day. Always be aware of your bank's withdrawal limit, especially if the money you need exceeds that amount. For N26 customers, the maximum withdrawal limit from an ATM is €1,000 daily for most countries.

How much money can I put on N26? ›

Top up at N26 with a debit or credit card

card. Just tap 'Add Money,' in your N26 app, select 'Apple Pay' or 'Google Pay,' and follow the prompts. Again, add between €20 and €150 per top up, up to €450 per month.

Why is N26 so successful? ›

With all the surprise fees, complex language, and heaps of paperwork, traditional banks haven't done enough to earn our trust. Our focus at N26 is to change that, so you can take control of your own finances — with confidence. Save, spend, budget, and invest your way, with just a few taps on your phone.

How can I withdraw money from USA? ›

Take Money Out at an ATM

One of the quickest ways to withdraw money from a savings account is at an ATM. Depending on your bank, you can use your physical debit card or mobile wallet to access the funds in your account. Keep in mind there may be fees to take out money from a savings account at an out-of-network ATM.

Can you withdraw cash with N26? ›

The N26 free bank account lets you withdraw cash from any ATM for free, up to 5 times a month. And there's also another way to get cash that doesn't involve ATMs at all.

How do I get my money back from N26? ›

Requesting direct debit refund in my IBAN Space (subaccount)
  1. Login to the N26 mobile app.
  2. Tap on Spaces.
  3. Go to the Space you wish to refund a direct debit.
  4. Select the direct debit transaction in question.
  5. Choose Initiate a refund.

Can you transfer money from N26 to another bank? ›

At N26, we've made transferring money to other bank accounts as easy as just a few taps on your phone. Pay and get paid instantly from N26 friends with MoneyBeam, or send and receive money in seconds with SEPA Instant Credit Transfers—24/7, even on weekends or public holidays.

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