FAQs
The download code is a 16-digit code that is printed on the receipt you received from the retailer. If you provided an e-mail address to the retailer when you bought the code or if you bought the code through an online retailer, check your e-mail.
Why is my Visa gift card being declined online? ›
If you're unable to use your Visa gift card for online purchases, you might need to activate the card or register your card online prior to use. If the problem persists, it's best to contact the customer support team of your card provider.
Why is my gift card not working online? ›
Your physical card has not been activated. (Note: Virtual cards do not require activation.) The card has expired. Insufficient funds are available on your card to cover the purchase, which may be influenced by a pre-authorization charge.
Why can't I redeem my Xbox code? ›
Make sure that the code you're trying to redeem is supported by Xbox. Note Some codes can't be redeemed if your Microsoft account is suspended or has a balance due. Review the details provided in the section “Help with an unknown digital code error” for more info.
What gift card has 19 digits? ›
The Gift Card Number is the 19 Digit gift card number provided on the back of the card.
How to get free Nintendo eShop card? ›
About FREE Nintendo eShop card
Simply sign up for PrizeRebel and earn points by completing online surveys and redeem those points for a Nintendo eShop Card! Get the games and apps you desire with your $10 Nintendo eshop gift card.
How do I get my Visa gift card to work online? ›
You can use your card for online purchases by entering the card number, expiry date and the 3 digit code (CVV) found on the back of the card. Occasionally websites will ask for the name on the card, in these instances simply insert “Gift Card” in the field provided.
How do I activate my Visa gift card online? ›
Go to the link on the front sticker or on the back of the card. If you can't find an activation site listed, go to the card issuer's website and navigate to the Visa gift card section to begin activation. The landing page will have prompts for you to enter the card information to activate and register your gift card.
How long do you have to wait to use a Visa gift card online? ›
Activate—If you purchase your Visa gift card from a retail outlet, the card should be activated and ready for immediate use after purchase. However, if you purchased it online, you'll need to activate it once you receive it. This is typically done online or by calling the toll-free number listed on the card.
Why does my gift card keep getting declined? ›
Any purchase if the merchant requests a pre-authorization exceeding the card balance. Trying to use the card for cash access, ATM transactions, or money services like Venmo. Incorrect PIN in a debit transaction. Purchases or delivery addresses outside of the USA.
The most common reasons are that the card hasn't been activated, the cashier is running the wrong type of transaction, the dollar amount being charged is greater than the card's balance or the credit card processing machine is bumping up the charge amount to either place a hold on the card or to allow for a gratuity.
How do I know if my gift card is activated? ›
The purchase receipt should indicate that the card was activated and how much was put on to the card. Activation may take up to four hours before the card can be used, however.
How do I claim my Xbox digital code? ›
Press the Xbox button to open the guide, and then select Store. Press the View button to open the side menu, and then select Redeem. Enter the 25-character code, select Next, and then follow the prompts.
Do Xbox digital codes expire? ›
A: The code shouldn't expire. As long as you have an active account on your game console be it a PS4 or Xbox One then you should be able to install and play the game whenever you want. The only downloads that expire are the free ones from PS+ or Xbox Live (if your subscription expires and you don't renew it).
How many digits is a Nintendo eShop gift card? ›
Simply scratch off the silver panel on the back of a Nintendo eShop Card to reveal the 16-digit activation number. Enter this into Nintendo eShop on your Nintendo Switch to add the funds to your balance.
How many digits is a Nintendo gift card code? ›
Select Enter Code on the left side of the screen. Enter the 16-character prepaid code, then select Send.
How do I redeem my Nintendo eShop card code? ›
Complete These Steps:
- Select “Nintendo eShop” on the HOME Menu to launch Nintendo eShop.
- Select the account you want to use.
- Select “Redeem Code” on the left side of the screen.
- Enter the 16-character download code. ...
- Select “Confirm” to confirm.
How many digits is a Nintendo code? ›
From time to time, Nintendo will distribute a 16-digit My Nintendo points code as part of specific promotions or hardware bundles. The points code can be redeemed for My Nintendo points through My Nintendo.