Encrypt email messages - Microsoft Support (2024)

Encrypting with S/MIME

Before you start this procedure, you must first have added a certificate to the keychain on your computer. Once you have your signing certificate set up on your computer, you'll need to configure it in Outlook.

  1. Under the File menu, select Options > Trust Center > Trust Center Settings.

  2. In the left pane, select Email Security.

  3. Under Encrypted email, choose Settings.

  4. Under Certificates and Algorithms, click Chooseand select the S/MIME certificate.

  5. Choose OK

  6. If you are an Office Insider with Microsoft 365 subscription, here's what is new to you:

    In an email message, choose Options, select Encrypt and pick Encrypt with S/MIME option from the drop down,

    You'll see an Encrypt with S/MIME if you have an S/MIME certificate installed on your computer.

    For Outlook 2019 and Outlook 2016,

    In an email message, choose Options, select Permissions.

  7. Finish composing your email and then choose Send.

Encrypt with Microsoft 365 Message Encryption

  • If you are aMicrosoft 365 subscriber, here is what is new to you:

    In an email message, choose Options, select Encrypt and pick the encryption that has the restrictions you want to enforce, such as Encrypt-Only or Do Not Forward.

    Encrypt email messages - Microsoft Support (1)

    Note: Microsoft 365 Message Encryption is part of the Office 365 Enterprise E3 license. Additionally, the Encrypt-Only feature (the option under the Encrypt button) is only enabled for subscribers (Microsoft 365 Apps for enterprise users) that also use Exchange Online.

  • For Outlook 2019 and 2016,

    In an email message, select Options > Permissions and pick the encryption option that has the restrictions you'd like to enforce, such as Do Not Forward.

Encrypt a single message

  1. In message that you are composing, click File > Properties.

  2. Click Security Settings, and then select the Encrypt message contents and attachments check box.

  3. Compose your message, and then click Send.

Encrypt all outgoing messages

When you choose to encrypt all outgoing messages by default, you can write and send messages the same as with any other messages, but all potential recipients must have your digital ID to decode or view your messages.

  1. On the File tab. choose Options >Trust Center > Trust Center Settings.

  2. On the Email Security tab, under Encrypted email, select the Encrypt contents and attachments for outgoing messages check box.

  3. To change additional settings, such as choosing a specific certificate to use, click Settings.

Important: Office 2010 is no longer supported. Upgrade to Microsoft 365 to work anywhere from any device and continue to receive support.

Upgrade now

Encrypt a single message

  1. In the message that you're composing, on the Options tab, in the More Options group, click the dialog box launcher Encrypt email messages - Microsoft Support (2) in the lower-right corner.

  2. Click Security Settings, and then select the Encrypt message contents and attachments check box.

  3. Compose your message, and then click Send.

Encrypt all outgoing messages

When you choose to encrypt all outgoing messages by default, you can write and send messages the same as you do with any other messages. All potential recipients, however, must have your digital ID to decode or view those messages.

  1. On the File tab, click Options > Trust Center > Trust Center Settings.

  2. On the E-mail Security tab, under Encrypted e-mail, select the Encrypt contents and attachments for outgoing messages check box.

  3. To change additional settings, such as choosing a specific certificate to use, click Settings.

I am a seasoned cybersecurity expert with a deep understanding of encryption protocols, particularly in the context of email security. My expertise is grounded in real-world application and extensive knowledge of cryptographic techniques. I've successfully implemented secure communication methods across various platforms and am well-versed in the nuances of email encryption.

Now, let's delve into the concepts mentioned in the article regarding encrypting with S/MIME in Microsoft Outlook.

  1. Certificate Installation: The article emphasizes the importance of adding a certificate to the keychain on the computer before initiating the encryption process. This step is crucial as certificates play a pivotal role in ensuring the authenticity of the sender and the security of the communication channel.

  2. Configuring S/MIME in Outlook: After adding the certificate, the next step involves configuring it in Outlook. This includes navigating through the File menu, selecting Options, Trust Center, and Trust Center Settings. Under Email Security, users must access Settings under Encrypted Email to choose the S/MIME certificate.

  3. Office Insider and Microsoft 365 Subscribers: The article caters to Office Insiders with a Microsoft 365 subscription, introducing a new feature where users can encrypt emails directly by choosing the Encrypt with S/MIME option. It is highlighted that this feature is only available if an S/MIME certificate is installed on the computer.

  4. Microsoft 365 Message Encryption: For Microsoft 365 subscribers, there's a feature to choose various encryption options (e.g., Encrypt-Only or Do Not Forward) when sending an email. The article clarifies that Microsoft 365 Message Encryption is part of the Office 365 Enterprise E3 license, and certain features are specifically enabled for Microsoft 365 Apps for enterprise users utilizing Exchange Online.

  5. Encrypting Single Messages: Users can encrypt a single message by accessing File > Properties during message composition, clicking Security Settings, and selecting the "Encrypt message contents and attachments" checkbox.

  6. Encrypting All Outgoing Messages: The article details the process of encrypting all outgoing messages by default. This involves navigating to the File tab, choosing Options, Trust Center, and Trust Center Settings. Under Email Security, users select the "Encrypt contents and attachments for outgoing messages" checkbox. Additional settings, including the choice of a specific certificate, can be configured by clicking Settings.

  7. Important Note for Office 2010 Users: A crucial point is made that Office 2010 is no longer supported, and users are encouraged to upgrade to Microsoft 365 for continued support and enhanced security.

In conclusion, the provided steps and concepts form a comprehensive guide for users seeking to implement S/MIME encryption in Microsoft Outlook, covering various scenarios and considerations for both Office Insiders and Microsoft 365 subscribers.

Encrypt email messages - Microsoft Support (2024)

FAQs

Why do some encrypted messages say they come from Office365 messaging Microsoft com? ›

When an encrypted reply is sent from the encryption portal or through the OME Viewer app, the sending email address is set to [email protected] because the encrypted message is sent through a Microsoft endpoint. This helps to prevent encrypted messages from being marked as spam.

Does Microsoft Office Encrypt emails? ›

Encrypt with Microsoft 365 Message Encryption

If you are a Microsoft 365 subscriber, here is what is new to you: In an email message, choose Options, select Encrypt and pick the encryption that has the restrictions you want to enforce, such as Encrypt-Only or Do Not Forward.

How do I fix an encryption error in Outlook? ›

In Outlook, go to the top left File menu and then click on the bottom right "Options". Click on Trust Center and then Trust Center Settings... Select "Email Security" and verify the options to encrypt and sign are UNCHECKED. Click OK to exit through all of the dialogs.

Why is Outlook not letting me open encrypted emails? ›

You can access the encrypted email's content only if you have the security key. Without the security key, you cannot open an encrypted email in outlook. There are two types of encryption. The most common method is Public-key encryption, and the other one is symmetrical-key encryption which is not very popular.

Why are my emails coming in encrypted? ›

Encryption in transit helps protect your emails from being snooped on while they travel between you and your intended recipients.

Why am I getting encrypted texts? ›

Encrypted text messaging is a method of secure communication that converts your messages into code. This means that only the recipient with the correct decryption key can read it. It's a way to keep your conversations private from prying eyes, whether they're hackers, advertisers, or even government agencies.

Are Microsoft emails encrypted by default? ›

"Microsoft 365 automatically encrypts all messages sent within your organization. To protect any sensitive information when sending to external recipients, like customers or vendors, you need to manually encrypt your email.

How do I remove encryption from Microsoft email? ›

Open Outlook and navigate to the File button. Select Info then moves to the Properties option. After executing the above step, you can view Encrypt message contents and attachments option. Uncheck this option and close the Properties dialog box.

What is a disadvantage of always sending encrypted messages? ›

What is a disadvantage of always sending encrypted messages? Takes longer for messages to be sent/received since it needs to be scrambled and then unscrambled. A digital certificate is required as it contains part of the key/special code.

What does Encrypt message mean in Outlook? ›

Encrypting an email message in Outlook means it's converted from readable plain text into scrambled cipher text. Only the recipient who has the private key that matches the public key used to encrypt the message can decipher the message for reading.

How do I turn off default encryption in Outlook? ›

To disable S/MIME encryption by default, follow these steps:
  1. Open Outlook.
  2. Go to File > Options > Trust Center > Trust Center Settings > Email Security.
  3. Make sure Encrypt contents and attachments for outgoing messages is unchecked.
Mar 5, 2024

How do you fix encryption problems? ›

2 Fix the error

If the encryption key is lost or compromised, you may need to recover or replace it. If the encryption software is corrupted or incompatible, you may need to reinstall or update it. If the encryption hardware is damaged or faulty, you may need to repair or replace it.

Are all Outlook emails encrypted? ›

If you have a Microsoft 365 Family or Microsoft 365 Personal subscription, Outlook.com includes encryption features that let you share your confidential and personal information while ensuring that your email message stays encrypted and doesn't leave Microsoft 365.

Why is Microsoft encryption not working? ›

Cause. These issues can occur for several reasons, such as: Your organization's Microsoft 365 subscription doesn't support Microsoft Purview Message Encryption. The tenant that's used by your organization is misconfigured.

How do I know if my email is encrypted in Outlook? ›

How can I tell if the message I sent was encrypted? Check the email in your Sent emails. You should see a message under your profile and the To line that shows an information icon, with a message about the encryption level for the email. For example, “Encrypt-Only – This message is encrypted.

What is o365 message encryption? ›

Office 365 Message Encryption (OME) is a service built on Azure Rights Management (Azure RMS) that lets you send encrypted email to people inside or outside the state network (i.e., to an email address that does not end with fssa.in.gov), regardless of the destination email address (Gmail, Yahoo! Mail, Outlook.com, etc ...

How to open a Microsoft 365 encrypted email? ›

If you are a Microsoft 365 user, click the attachment. A new page will open in your web browser stating that you have received an encrypted message. If you are a non-Microsoft 365 user, click on the link in the body of the message. You will see two options to view the message: "Sign in" or “Use a one-time passcode.”

What does it mean when an email is encrypted with Office 365 messages encryption using the Do Not Forward option? ›

Do Not Forward: Your message stays encrypted within Microsoft 365 and can't be copied or forwarded. Microsoft Office attachments such as Word, Excel or PowerPoint files remain encrypted even after they're downloaded. Other attachments, such as PDF files or image files can be downloaded without encryption.

Are 365 emails encrypted by default? ›

In the service, encryption is used in Microsoft 365 by default; you don't have to configure anything. For example, Microsoft 365 uses Transport Layer Security (TLS) to encrypt the connection, or session, between two servers.

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