Clear Your Android Device’s Bluetooth Cache | Square Support Center (2024)

What’s in this article?

To manually forget a device paired via Bluetooth on Android:To clear Bluetooth storage cache on Android:Pair Square Reader for contactless and chip with Android

Removing your Android device’s cache files may help fix disconnection issues. You can clear the Bluetooth's data cache on the phone or tablet to completely reset Bluetooth—this is harmless both to your device and to your Square Reader for contactless and chip. You can do this by Clearing Cache from your Android’s settings or by manually removing the paired device in your Bluetooth settings.

Note: Removing cache files is not possible on iOS devices.

Android 13 users: You will need to remove the Square Reader from the list of Bluetooth devices in order to clear the cache.

To manually forget a device paired via Bluetooth on Android:

  1. Navigate to Settings > Connected devices > Connection preferences > Bluetooth.

  2. Tap the appropriate device name or the Settings gear icon.

  3. Tap Forget or Unpair.

To clear Bluetooth storage cache on Android:

  1. Open Settings, and then tap Apps.

  2. Tap the Sort icon (the down arrow with three vertical bars), then tap Show system apps.

  3. Tap OK and all the system apps will appear in the list.

  4. Go to the Settings on your Android device and select Apps.

  5. Click to display your system apps.

  6. Select Bluetooth from the list of apps, then select Storage.

  7. Tap Clear Cache and exit your Settings.

  8. Restart your device and try pairing it to your Square Reader for contactless and chip again.

If the steps are a bit different on your particular Android device, you may want to search how to clear the Bluetooth cache for your specific Android device.

Pair Square Reader for contactless and chip with Android

Due to extended security measures, some Android devices will require multiple confirmations during the pairing process with Square Reader for contactless and chip.

Please follow the prompts on your screen until the "Pair and Connect" banner resolves and you receive confirmation that the connection was successful.

Note: The same prompt may pop up more than once. If the connection fails and you are unable to pair your Android with your Square Reader for contactless and chip, try again and make sure to accept all “Pair” prompts within 5 seconds of them appearing on your screen.

To pair your Square Reader for contactless and chip in-app:

  1. From the navigation bar at the bottom of your screen, tap More.

  2. Tap Settings > Hardware > Square readers.

  3. Tap Connect a Reader.

  4. Tap Pair on the prompt to confirm the Bluetooth pairing request.

  5. On Android devices, quickly tap Pair and Pair & connect each time you are prompted until the connection is successful.

    1. If the connection fails, start the pairing process over and make sure to accept all Pair and Pair & connect prompts within 5 seconds.

Learn more about connecting your Square Reader via Bluetooth.

Clear Your Android Device’s Bluetooth Cache | Square Support Center (2024)

FAQs

Clear Your Android Device’s Bluetooth Cache | Square Support Center? ›

Click ⋮ to display your system apps. Select Bluetooth from the list of apps, then select Storage. Tap Clear Cache and exit your Settings. Restart your device and try pairing it to your Square Reader again.

How do I clear the Bluetooth cache on Android? ›

Clear Bluetooth Cache – Android
  1. Go to Settings.
  2. Select “Apps"
  3. Display system apps (you may need to either swipe left/right or choose from the menu in the top right corner)
  4. Select Bluetooth from the now larger list of Applications.
  5. Select Storage.
  6. Tap Clear Cache.
  7. Go back.
  8. Finally restart the phone.
Nov 30, 2021

What does clearing Bluetooth memory do? ›

Your product remembers the last several Bluetooth devices it was connected to so that it can quickly and automatically reconnect to them. Removing this device memory forgets all remembered devices and allows you to start a new list of devices by connecting the ones you want remembered.

How do I clear Bluetooth settings on Android? ›

Delete Paired Bluetooth Connection - Android
  1. From a Home screen, do one of the following to ensure Bluetooth® is turned on from your Android™ device: Navigate: Settings. Connected devices. Connection preferences. Bluetooth. . Navigate: ...
  2. Tap the appropriate device name or the. Settings icon. (right).
  3. Tap 'Forget' or 'Unpair'.

Why does my Bluetooth keep cutting out on Android? ›

The four primary causes are distance, interference, obstructions, or battery charge.

What happens if I clear Bluetooth data? ›

Removing your Android device's cache files may help fix disconnection issues. You can clear the Bluetooth's data cache on the phone or tablet to completely reset Bluetooth. Note: Removing cache files is not possible on iOS devices. Before you clear the cache on your Android device, you need to toggle on system apps.

What happens when you reset your Bluetooth? ›

Resetting your Bluetooth device clears the unit of any stored passkeys and connections and can usually be completed within minutes. The procedure returns the device to its factory settings. Perform a reset procedure as a last resort and only after troubleshooting connection and function problems.

Should you leave your Bluetooth on all the time? ›

While Bluetooth is beneficial for many applications, be careful how you use it. My advice: Turn off Bluetooth when you're not using it. Keeping it active all the time makes your device more discoverable. As a bonus, keeping Bluetooth off will increase your device's battery life.

How do I fix my Bluetooth on my Android? ›

Step 1: Check Bluetooth basics
  1. Turn Bluetooth off and then on again. Learn how to turn Bluetooth on and off.
  2. Confirm that your devices are paired and connected. Learn how to pair and connect via Bluetooth.
  3. Restart your devices. Learn how to restart your Pixel phone or Nexus device.

How do I manage Bluetooth devices on Android? ›

Set up, unpair, or find a Bluetooth accessory
  1. Swipe down from the top of the screen.
  2. Touch and hold Bluetooth . If your accessory is listed under "Available media devices," next to your device's name, tap Settings . ...
  3. Make your change: To change the accessory's name, at the top, tap Edit.

How do I clear my Bluetooth cache? ›

Select Bluetooth from the list of apps, then select Storage. Tap Clear Cache and exit your Settings.

How do I reset my Bluetooth module on Android? ›

5. Reset Bluetooth Settings
  1. Head to Settings > System, and tap the Advanced drop-down button.
  2. Then, tap "Reset options" and choose Reset Wi-Fi, mobile, & Bluetooth.
  3. Tap Reset settings to confirm your action and enter your phone's PIN when asked.
  4. Wait until the process is finished.

How to clear the cache on Samsung? ›

In the Chrome app
  1. On your Android device, open Chrome .
  2. Tap More. Delete browsing data. To delete browsing history (including open tabs), choose a duration and tap Delete data. The default duration is 15 minutes. To choose more specific types of data you want to delete, tap More options.

How do I clear the cache on my Android car? ›

Clear cache and data for your apps
  1. On your car's screen, tap Menu Settings System.​​​​
  2. Tap Storage Other apps Google Play Store .
  3. Tap Clear cache. OK.

How to clear Bluetooth cache s23? ›

Open Settings > Apps > Sort by icon (top-right next to Your apps) > Toggle on Show system apps > Tap on the Bluetooth app > Storage > Clear cache. Also, update your software (Settings > Software update > Download and install) and restart your phone before giving it another try.

Why is Bluetooth not finding devices? ›

If your Bluetooth devices won't connect, it's likely because the devices are out of range, or aren't in pairing mode. If you're having persistent Bluetooth connection problems, try resetting your devices, or having your phone or tablet "forget" the connection. Visit Business Insider's homepage for more stories.

How do I clear the cache on my Android music player? ›

How to Clear an Android App's Data Cache
  1. Open Settings > Apps.
  2. Select the app whose cache you want to clear.
  3. Tap Storage & cache or Storage. This same process is how you clear the cache on some Samsung phones.
  4. Tap Clear cache to clear the app cache.
Jul 15, 2024

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