FAQs
Logging out of Apple ID/iCloud account will remove all cards from your wallet app. Turning off Face ID, passcode will remove all cards from your Wallet app. Turning off Two Factor Authentication (2FA) will remove all your cards from Apple Wallet. Does any of the above sound possible?
Why does my card keep disappearing on my iPhone? ›
Go to Settings > General > Software Update. An update might fix any bugs affecting the Wallet app and restore your Apple Card. Re-add Your Apple Card: If your Apple Card is still not visible, try adding it again to your Wallet:Open the Wallet app on your iPhone.
Why do things keep disappearing from my Apple Wallet? ›
As explained, it is because you force-closed the wallet before it could save the pass to permanent storage. And it will continue doing that as long as you force-close apps.
Why is my card not showing in Apple Wallet? ›
Contact your card issuer to see if they support Apple Pay. Update to the latest version of iOS, watchOS, macOS, or visionOS. Confirm that you have Face ID, Touch ID, Optic ID, or a passcode set on your device. Make sure that you are in a supported country or region.
Why has my card been removed from Apple Wallet? ›
It may have been closed or blocked and Apple Pay was notified. Apple Pay may have some issue completely keeping the card information so you'll just have to re-add it. Your card may have expired. You may have reported it lost or stolen.
Where are my cards in Apple Wallet? ›
Go to Settings > Wallet & Apple Pay. Do any of the following: Double-Click Side Button: (on an iPhone with Face ID) Your cards and passes appear on the screen when you double-click the side button.
Why do I keep losing my Wallet? ›
The science of why you lose your wallet
If you get distracted while you put down your wallet, keys or phone, your eyes, and more importantly, your brain, doesn't register the action and cannot make a spatial memory that you can use later on to find your lost wallet.
Why isn t my Apple Wallet showing transactions? ›
Pending transactions might not show in the Wallet app depending on the card issuer. If your balances aren't updating, make sure that Fetch Data is turned on.
Why does Apple Wallet keep declining my card? ›
Some possible reasons for why the transaction is declining even though the digital card still appears in the Apple wallet include: Your card has been temporarily locked. Your card or the transaction account has insufficient funds or limit for the transaction. An incorrect card PIN has been entered at the terminal.
Why can't i see my Apple Card in Wallet? ›
Make sure that you're signed into the device with the same Apple ID that you used to apply for Apple Card. Make sure your device has a good internet connection. Make sure the Settings app and Wallet app are enabled for cellular data: Open the Settings app on your iPhone or iPad.
Make sure that your Google Wallet app is up to date. Learn how to update apps on Android. Make sure your Android version is 7.0 or above. Make sure that Google Play Services are up to date.
Do cards in Apple Wallet expire? ›
With Apple Pay, your payment card has a unique Device Account Number used to process payments and an expiration date associated with that Device Account Number. If your card expires or you otherwise get a new card: The card number and expiration date linked to the Device Account Number should be updated automatically.
How do I recover my Apple Wallet card? ›
How do I find them again? Your Wallet cards are located locally on your iPhone, but only when you are signed in with your Apple ID. If you sign out of your Apple ID then your cards will be removed and you will therefore have to manually add them again.
Has Apple removed card payment? ›
Indian Apple users can only use UPI or netbanking now.
Apple has stopped accepting card payments, both debit and credit, for subscription payments and app purchases done with Apple ID in India.