Card Declined: Why Has My Card Been Declined? - NerdWallet UK (2024)

Having your credit card declined when you try to pay for something can be embarrassing, but it doesn’t necessarily mean you have a major problem.

Read on to find out the common reasons for declined credit cards.

Why has my credit card been declined?

There are several common reasons your credit card may be rejected. These include:

  • You’re abroad: If you are going on holiday, it is a good idea to let your credit card provider know. If you don’t, it may suspect that your card is being used fraudulently and your transactions may be declined.
  • You’ve changed your spending habits: You may be using your card, but your credit card company doesn’t know that. Sometimes unusual spending activity, such as a lot of purchases in a short space of time or a rare big purchase, can trigger anti-fraud protection and mean your card is declined.
  • You got your numbers wrong: Double check that you entered your credit card details or PIN correctly.
  • You’ve reached your credit limit: There is a cap on how much you can spend on your credit card. If you reach your limit, your credit card will be declined.
  • You’re behind with your repayments: Your credit card company may place a block on your credit card if you have missed too many repayments.
  • Your card has expired: You may simply be using an old card that you need to replace with your provider.
  • Your credit card has been cancelled: If you are an additional cardholder on someone else’s credit card account, they may have triggered a freeze on all cards. This sometimes happens if they report their own card as lost or stolen.
  • The merchant does not accept your card: Some merchants do not accept credit cards, and some do not accept certain types of credit card, so you may simply need to use a different payment method.

What does it mean if I max out my credit card?

One of the most common reasons your card may be declined is that you have maxed out your credit. This means the balance you owe on your account has reached your credit card limit.

When you are approved for a credit card, your provider will give you a credit limit. This is how much you can borrow on the card. If you reach this amount, you won’t be able to use the card until you have repaid some, or all, of your debt.

» MORE: How to read your credit card statements

What happens if you max out your credit card?

If the balance on your credit card reaches your agreed credit limit, then your credit card is likely to be declined when you try to use it.

Sometimes a transaction that will take you over your credit limit is able to go ahead. This could be because several transactions go through on the same day or over a weekend. If this happens, you are likely to be charged a fee for exceeding your credit limit. It can also affect your credit score.

If you repeatedly exceed your credit limit, your credit card provider may remove any promotional deals on your card and, in extreme cases, close your account and request that you repay what you owe in full.

» MORE: How to pay off your credit card balance

Can I cancel a maxed out credit card?

If you have maxed out your credit card you won’t be able to close your account as long as there is a balance left to pay. The account will remain open and appear on your credit report as an active account until you have paid off everything you owe.

However, you could ask your provider to freeze the card while you repay your debt, meaning you can’t be tempted to keep using it.

» MORE: Freezing your credit card: what you need to know

Does my credit card being declined affect my credit score?

Your credit card being declined won’t have any impact on your credit score. However, the underlying reason for your card being declined could.

If your credit card has been declined because you have exceeded your credit limit, this will likely have an effect on your credit score. This is because it will impact your credit utilisation rate – that’s how much of the total credit available to you that you are using.

If you repeatedly exceed your credit limit it could affect your credit rating, as it suggests you are having financial problems.

Equally, if your credit card has been declined because you have fallen behind with your repayments, then your credit score is likely to be affected. This isn’t because your card was declined, but because your credit card provider will be reporting your late or missed repayments to the credit agencies. This will appear on your credit report and drag down your score.

Image source: Getty Images

About the Author

Ruth Jackson-Kirby

Ruth is a freelance journalist with 15 years of experience writing for national newspapers, magazines and websites. Specialising in savings, investments, pensions and property.

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Card Declined: Why Has My Card Been Declined? - NerdWallet UK (2024)

FAQs

Why is my card declining even though I have enough money? ›

Why might my debit card be denied even if I have money in the account? It indicates an expandable section or menu, or sometimes previous / next navigation options. Your debit card may be denied due to overdrafting, reaching daily purchase limits, or your bank suspecting fraud.

Why is my card declined not enough available credit? ›

If the balance on your bank account is too low, or you get close to or go over your credit card's credit limit, your card may be declined. If your bank or credit union offers alerts to flag fraud on your account, sign up. These alerts can let you know about some possible problems before your card is declined.

Why does my card keep saying payment declined? ›

Some common reasons that your credit card might get declined include having the card's credit limit maxed out, accidentally triggering the card's fraud protections and even entering incorrect payment information on a website.

Why is my credit card being declined for international transactions? ›

If you are using your credit card abroad and the card company is not aware of it, your card can get blocked. Also while purchasing online from a company based abroad, the purchase will be registered as a foreign purchase leading to decline of transaction.

How do I stop my debit card from declining? ›

4 tips to prevent debit card declines
  1. Tip #1: Keep an eye on your balance. Insufficient funds in your account is one of the main reasons a card is declined. ...
  2. Tip #2: Share your plans with us. ...
  3. Tip #3: Know when your card expires. ...
  4. Tip #4: Regularly review your account activity. ...
  5. We've got your back.
Aug 10, 2023

Why is it saying my card has insufficient funds? ›

This message is typically displayed when the cardholder's account balance is not enough to cover the transaction amount, including any applicable fees or taxes.

How do I know if my card is blocked? ›

  1. If you have that debit card,go to nearest ATM and swipe that. You will see a popup says CARD BLOCKED.
  2. Do a little transaction with your debit card online. If that shows fail. You should know your debit card has blocked.
  3. Go to your bank and ask them about it.
  4. Call bank's tollfree number and ask them.
Feb 4, 2018

How to fix a card declined by the issuer? ›

Your card provider may call or text you to ask for purchase approval. If your card issuer does not contact you, calling customer service may allow you to resolve the issue immediately by verifying your identity and intention to make the flagged purchase.

How do I unrestrict my debit card? ›

You can directly approach your bank or its branch and submit a written application, requesting an automatic unblock of the ATM card. To verify your identity as the card's user, you must submit ID and address proof. Once these details are verified, the bank will unblock your card.

What to do when card says declined? ›

If your card is declined, you'll need to cancel the transaction or use a different payment method. Then, as soon as you're able, follow the steps below: Get in touch with your credit card provider (a customer service phone number should be listed on the back of the card).

Why is my debit card declined but money still taken? ›

If your transaction was declined, most banks will still hold the charge as “pending.” Most pending charges disappear in around 5 days or less, though some institutions ask cardholders to allow up to 7 days to process charges.

Why is my credit one card being declined? ›

There's not enough available credit: Your purchase might have exceeded the amount of money you're allowed to spend on the card. Suspected fraud: If Credit One Bank's system flags a transaction as suspicious and possibly fraudulent, they may prevent it from going through until you confirm that you authorized it.

Why does my Visa debit card keep getting declined? ›

Your debit card may be denied due to overdrafting, reaching daily purchase limits, or your bank suspecting fraud. How can I prevent my debit card from being denied? It indicates an expandable section or menu, or sometimes previous / next navigation options.

What does it mean when a transaction is declined? ›

The customer's credit card issuing bank did not approve the transaction. This could be due to insufficient funds, frozen account status, invalid credit card number or expiration date, etc. Regrettably, the card issuing bank does not provide additional details regarding the reason for the decline.

Why is the bank declining my payment? ›

A credit card decline is when a credit card payment isn't authorized or accepted. There are a few reasons why a customer's card might not work – whether their card has expired, they've spent too much on it, or the issuing bank thinks there might be suspicious activity, among other reasons.

Why is my card declining when I have money on Iphone? ›

Some possible reasons for why the transaction is declining even though the digital card still appears in the Apple wallet include: Your card has been temporarily locked. Your card or the transaction account has insufficient funds or limit for the transaction. An incorrect card PIN has been entered at the terminal.

Why is my debit card not working even though it's activated? ›

If you recently activated your card and this is the first use, it is possible the activation process was not fully completed. The card provider may need to manually activate the card. Often, your card is declined for your protection to prevent fraudulent purchases.

How do you know if your card is suspended? ›

If you try to use your credit card and it's declined, it might be because your card has been suspended. A credit card suspension happens when a credit card issuer temporarily locks or freezes an account.

How do I unblock my debit card? ›

You can directly approach your bank or its branch and submit a written application, requesting an automatic unblock of the ATM card. To verify your identity as the card's user, you must submit ID and address proof. Once these details are verified, the bank will unblock your card.

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