AppleCare Products - Headphones (2024)

Because Apple makes the hardware, the operating systems, and many applications, our experts understand how everything works together and can help resolve most issues in a singleconversation.

Enjoy 2 years of peace of mind whenyou buy AppleCare+ forHeadphones.

Every AirPods or Beats product comes with one year of hardware repair coverage through its limited warranty and up to 90 days of complimentary technical support. AppleCare+ extends your coverage to two years from your AppleCare+ purchase date and includes unlimited incidents of accidental damage protection, each subject to a service fee of $29, plus applicable tax.¹ In addition, you’ll get 24/7 priority access to Apple experts via chat orphone.²

One stop forsupport

AppleCare+ provides one-stop service and support from Apple experts, so most issues can be resolved in a single call.²

• 24/7 priority access to Apple experts by chat or phone
• Mail-in repair³: Mail in your headphones using a prepaid shipping box provided by Apple
• Carry-in repair³: Take your headphones to an AppleStore or other Apple Authorized Service Provider
• Express Replacement Service³: We’ll ship you a replacement device so you don’t have to wait for arepair

Hardware coverage

AppleCare+ provides repair or replacement coverage, both parts and labor, from Apple-authorized technicians.

Service coverage includes the following:

• Your AirPods or Beats product
• Battery¹
• Included charging cable
• Unlimited incidents of accidental damage protection, each subject to a service fee of $29, plus applicable tax

Whether you’re sitting in the comfort of your home or office or on the go, you can call and get direct access to Apple experts for questions on a wide range of topics, including:

• Using Siri
• Bluetooth connectivity

How to buy

AppleCare+ is available for:

See AppleCare+ Terms and Conditions for complete product details.

Get support by phone,
set up a repair, and more.

Find your AppleSupport phone numberhere.

Contact AppleSupport

Get support for all of your
Apple devices in one app.

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