Airbnb Cleaning | 7 Things you Forgot to Clean, That Gross Out... (2024)

How you approach your Airbnb cleaning is going to be crucial to your success. Travelers expect a clean, fully functional property upon arrival, and anything less can result in a negative review. During Covid-19, any review about a lack of cleanliness is not going to fly.

Updated 02.18.21

Airbnb Cleaning: The Nitty Gritty

Between guests, it’s easy to miss grime that can build up over time. Make sure to inspect well at least once a month for these 7 things that are grossing out your Airbnb Guests. Even if you do a spring Airbnb cleaning you may miss some of these little oversights.

1. Fingerprints on The Walls

I’m a mom of a toddler so i’m quite familiar with fingerprints, but don’t always notice them (or i’m just ignoring them!) Have a good inspection of your walls in your Airbnb you may find there are marks and greasy looking prints all over, which may make guests think ”what else hasn’t been cleaned around here?”.

Solution: Go around armed with a ‘magic eraser’ and wipe away any fingerprints and marks on your walls and baseboards. Trust me you will find them. Once a year you should consider to touch up paint where needed.

2. The Faucets

The faucet and the handles of the overflow hole can have some serious bad guys lurking in there. If you have hard water it can cake onto the facet and leave a yellowish hard film and seem impossible to scrub off.

Solution: Use A hard water mineral cleaner when needed. A toothbrush with Comet will also do the trick.

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3. Back of Chairs

Check the back of your dining room chairs. I bet there’s a bit of pasta sauce or chocolate clinging on for dear life. If guests touches a sticky chair back they will be grossed out. Carefully examine your chairs. The legs are often full of splatters and spills and they don’t often get seen and cleaned.

Solution: Fill a bowl with some warm water and dish soap and go to town with a dish sponge, preferably one with a scrubber side.

Freebie: Grab my free Room-by-room, Vacation Rental Essential Checklist for free here!

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4. Lightswitches

I once had a guest who arrived with the flu. I could hear coughing and sneezing the whole weekend from the suite. Cringe! I was determined to completely air the place out and do a deep cleaning. That’s when I saw the light switches. We have metallic switch covers and they were covered in creamy fingerprints and had some gunk on the wall around. How long had they been like that? I’m glad The next guests did not have to ask themselves that same question.

Solution: Use some disinfecting cleaning wipes, or spray a paper towel with an all-purpose cleaner and wipe those switches down! This is especially crucial in the Covid-19 era of hosting.

5. The Sofa

Imagine the remote slips down the side of the couch and your guest reaches down, only to be greeted by a handful of crumbs and a sticky candy wrapper.

Solution : When guests check out you really should vacuum the couch, and down the side and middle cracks. Look for spots and with a damp cloth work on those. Using a lint rollerworks wonders, if you your guests had pets then definitely consider using an animal hair vacuum.

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6. Vinyl Blinds

If you have blinds they may have an oily residue with dust on top. Vinyl blinds splattered with grease, such as in a kitchen, require a bit more cleaning than blinds that are simply dusty. Not the best combo for a guest to see.

Solution: Since the blinds are vinyl, they may be washed with a mild soap-and-water solution after vacuuming and dusting them to remove any grimy residue that remains.

7. Oh and The Toilet

This may be an obvious thing to clean. But how clean, how deep cleaned is it really for every guest. For sure, you cleaned the bowl and the underside of the seat? But what about the sides and the treasure of unmentionable gunk lurking on the floor behind the back of the toilet?

Solution: Sit on the toilet, like a guest will and look around with fresh eyes. What do you see? Are the baseboards clean? Are the corners of the floors clean? Pick up use some wipes and disinfect or use a swifter to get behind the toilet.

Airbnb Cleaning Schedule

At the very least, you should have a cleaning scheduled after each guest departure. Not only do you want your home cleaned after travelers leave, but your Airbnb cleaning provider will be the eyes and ears of your property and can notify you if there are any maintenance issues or damages. If you have a week before the next guests arrive it’s better to go in and clean right away. You don’t want germs or bacteria to move in. You can do a quick freshen up and dusting the morning before they arrive.

Deep Airbnb Cleaning

I do a regular vacuum to deep clean when guests leave. I also have a iRobot Roomba that I let loose in there an hour or so before check-in. It’s a great machine to gather any dust that has settled and clean under the beds and furniture. Make sure to check for the nitty-gritty and use an Airbnb cleaning checklist. If you have professional cleaners make sure they use your checklist.

For more Airbnb tips check out my book ‘The Ultimate Superhost Guide’ It comes with a free printable cleaning checklist, a customizable guest welcome book, wifi and checkout signs….and other freebies! The book covers everything from creating a listing, ranking high in searches, increasing bookings, and becoming a Superhost. You’ll learn to streamline your communication with guests and provide an experience that they will rave about in reviews. The Ultimate Superhost Guide is filled with insider tips that are essential for every Airbnb Host!The more you know about Airbnb, the more you will be able to use this knowledge to optimize your listing, set goals, and succeed. There is a learning curve to being an Airbnb host and this book will become an essential reference to return to time and time again. You can find it here!

The Ultimate Superhost Bundleis for you if you fall into any of these categories:

>> You are an absolute beginner with Airbnb. You’ve never hosted but are thinking about it and want to learn everything!

>> You’ve started to host, but you’re not sure if you are doing things right. You aren’t always booked and you want to make your Airbnb AMAZING and stand out.

>> You’re an experienced Host, but you want to continue to improve and want to make your property stylish, branded and a one of a kind destination!

You can find it here!

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Airbnb Cleaning | 7 Things you Forgot to Clean, That Gross Out... (2024)

FAQs

Can Airbnb hosts make you clean? ›

Cleanliness: Guests should not leave the listing in a state that requires excessive or deep cleaning (moldy dishes, soiled carpets, stains from pets, etc.). Cleaning fees set by Hosts are only meant to cover the cost of standard cleaning between reservations (laundry, vacuuming, etc.).

What to do if Airbnb is very dirty? ›

Message your Host to notify them of the cleanliness issue and get it fixed. Your Host is usually the first point of contact and can often resolve cleanliness issues quickly. You can message your Host directly—be sure to detail the situation and include the evidence you've gathered.

What if my Airbnb is not very clean? ›

Always message your Host to discuss a solution first. It's likely that they'll be able to help you fix the issue. If your Host can't help or you'd like to request a refund, we're here to support you.

Do you get the Airbnb cleaning fee back? ›

Cleaning fees: Always refunded if you cancel before check-in. Airbnb service fees: Service fees are refunded if you cancel during the free cancellation period for your reservation.

Will Airbnb refund for a dirty room? ›

With the cleanliness request, you'll need to describe the issue, provide photos (if possible) and let the host know how you'd like to resolve it. Your options include asking them to fix the issue, requesting a refund of the cleaning fee or requesting to cancel for a full refund.

Do you wash the sheets at an Airbnb? ›

You should check the description of the Airbnb and ask the host if you are concerned, however. Remember that the host can also give guests a rating, so washing your sheets is an excellent idea to ensure a gleaming review from your host. But again, definitely not expected.

How do I dispute a cleaning on Airbnb? ›

Send a refund request

Submit your request: You'll describe the issue and provide photos or video, if you can. You can ask the Host to fix the issue, request a refund of the cleaning fee, or, for severe issues, you could request to cancel your reservation for a full refund of any remaining nights.

What is Airbnb's biggest problem? ›

A 2021 study of more than 125,000 Airbnb complaints on Twitter found that 72% of the issues were related to poor customer service and 22% were related to scams.

Will Airbnb refund me for a bad stay? ›

Ask for a refund: If you need to request a refund because of the issue, there's a higher chance your Host will accept your request if you can agree on an amount first. Send a request to your Host for the refund in the Resolution Center and provide the details of the issue along with the photos or video.

What is the clean standard for Airbnb? ›

Make sure you:
  • Sweep, vacuum, dust, and/or mop areas before sanitizing.
  • Wash dishes and laundry on the highest heat setting possible.
  • Wipe down hard surfaces with soap and water.

How long should Airbnb cleaning take? ›

How long should it take to clean an Aribnb? Most people leave a gap of about 4 hours for tidying up between guests. However, this time can significantly vary depending on the size of your rental property as well as how streamlined your routine is.

What if my Airbnb smells like mold? ›

If this occurs, your unused nights should indeed be refunded. Under no circ*mstances initiate the cancellation yourself. If the host can't or won't fix the issue and it means you can't stay you can ask Airbnb to cancel and help you find something else.

How clean should you leave an Airbnb? ›

Respect your host and their time by washing any dishes you've dirtied. It's also a good idea to wipe down counters and leave the kitchen as you found it.

Is there a way to waive cleaning fee on Airbnb? ›

When cleaning fees can be refunded. The cleaning fee is part of the booking total and is not returned to guests at the end of the trip. However, the cleaning fee will be refunded if you cancel before check in.

Why does Airbnb charge high cleaning fees? ›

The cleaning costs for Airbnb hosts are often higher than those for hotels because they likely can't take advantage of economies of scale. For example, hotels have commercial-size laundry machines. Plus, listings are typically spread out geographically, so there's the inefficiency of traveling miles between properties.

What is Airbnb policy on cleanliness? ›

The use of lockboxes or entry codes must remain secure (e.g. change codes between reservations). Clean stays: A host's property must be free of known health hazards (e.g. mold, pests, vermin), meet a high standard of cleanliness, and be cleaned between stays.

Are you responsible to clean an Airbnb? ›

If you're the guest, you don't have to deep clean the entire place. You should put all the towels and wash cloths you used in the tub, take out the garbage, clean any dishes, make the bed(s) and try to make the place look about the same as when you arrived. If you're the host, then yes you have to clean everything.

Are Airbnb hosts allowed to watch you? ›

Hosts are allowed to have exterior security cameras and recording devices as long as they do not monitor areas where users have a greater expectation of privacy, such as the inside of an enclosed outdoor shower or in a sauna.

Does Airbnb provide cleaning? ›

A cleaning fee is a one-off charge for cleaning the space you stay in and is set by the Host. It's an extra amount on top of the nightly rate when you book a listing. This fee covers the extra expenses Hosts incur when getting their place ready for guests to arrive or after they leave.

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