Zara supply chain analysis | QuickBooks Australia (2024)

Zara also commits six months in advance to only 15 to 25% of a season’s line. And it only locks in 50 to 60% of its line by the start of the season, meaning that up to 50% of its clothes are designed and manufactured smack in the middle of the season.

If a certain style or design becomes the new must-have on the street, Zara gets to work. Designers churn out the new styles and they're fast-tracked to stores while the trend is still going strong.

Store managers communicate customer feedback on what shoppers like, what they dislike and what they’re looking for. That demand forecasting data is instantly funnelled back to Zara’s designers, who begin sketching on the spot.

Zara also has extra capacity on hand to respond to demand as it develops and changes. For example, it operates typically 4.5 days per week around the clock on full capacity, leaving some flexibility for extra shifts and temporary labour to be added when needed.

This then translates to frequent shipments and higher numbers of customer visits to the stores, creating an environment of shortage and opportunity.

Zara’s business strategy allows the company to sell more items at full price because of the sense of scarcity and exclusiveness the company exudes. Zara’s total cost is minimised because merchandise that is marked down is reduced dramatically as compared to competitors.

Zara makes 85% of the full price on its clothes, while the industry average is 60 to 70%. Unsold items account for less than 10% of its stock, compared with an industry average of 17 to 20%.

“Most companies are riddled with penny-wise, pound-foolish decisions to reduce cost. Zara understands that if they don’t have to discount as much, they can spend money on other things. They can see the benefit of this certainty and rhythm in the supply chain,” said Kasra Ferdows, professor at Georgetown University’s McDonough School of Business in this article on Bloomberg.

This is also the reason why Zara can afford the extra labour and shipping costs needed to accommodate and satisfy changes in customer demand.

Zara supply chain analysis | QuickBooks Australia (2024)

FAQs

What supply chain strategy does Zara use? ›

Zara's Supply Chain is Lean and Agile

Stores take deliveries twice per week, and they can get ordered inventory often within two days after placing their orders. Items are shipped and arrive at stores already on hangers and with tags and prices on them.

Why did Zara expand into Australia? ›

The reason Zara is pushing in Australia is that although Australia may be substantially smaller than other parts of the world, it is viewed as a valuable market of fashion-savvy consumers with an eye for the latest fashion and international brands.

Is Zara supply chain lean or agile? ›

Conclusion. Zara's success story is a testament to the power of an agile supply chain and seamless communication. By embracing digital technologies, fostering collaboration, and putting the customer at the center of its operations, Zara has set new industry standards.

How is Zara differentiating itself from its competitors through its supply chain? ›

Zara's agile supply chain enables rapid global garment delivery, with shipping times as short as 24-72 hours. Despite higher shipping costs, Zara's minimal spending on advertising and discounting balances expenses. Real-time store operations allow Zara to adapt swiftly to evolving customer preferences.

Is Zara supply chain push or pull? ›

Zara: A Pull Strategy Maestro in Fast Fashion

Zara, the Spanish fast-fashion giant, is a prime example of a company successfully implementing a pull strategy in its supply chain. Instead of mass-producing clothes based on forecasts, Zara waits until it receives customer orders to initiate production.

How is Zara's supply chain different from most other supply chains in their industry? ›

How is Zara's supply chain different from most other supply chains in their industry? - Far from pushing its factories to maximize output, Zara intentionally leaves extra capacity. - Rather than chase economies of scale, Zara manufactures and distributes products in small batches.

Is Zara popular in Australia? ›

Global fast-fashion retailer Zara is still taking market share in Australia despite rising consumer awareness about the environmental cost of disposable fashion.

What is Zara's international expansion strategy? ›

Zara's global strategy prioritizes getting new trends from design concept to store shelves in a record-breaking timeframe. This competitive edge stems from their efficient supply chain, achieved through a high degree of vertical integration.

Who owns Zara in Australia? ›

Group Zara Australia's ultimate parent is Inditex S.A. a Spanish-based clothing company.

What is Zara supply chain lean principles? ›

Zara's approach to inventory and supply chain management mirrors the Kanban principle of minimizing waste and responding flexibly to real demand. Zara's strategy focuses on maintaining a lean inventory, producing clothes in small batches, and replenishing stocks with extreme agility.

What is the agility of Zara supply chain? ›

Zara's agile manufacturing and supply chain capabilities allow it to maintain low levels of inventory across the supply chain and replenish as many as 2 times a week. Zara also seems to keep excess capacity in its manufacturing operations to be able to respond quickly to unexpected demand.

What are the disadvantages of Zara supply chain? ›

One notable disadvantage of Zara's supply chain is its reliance on a vertically integrated production model, wherein the company controls every aspect of the manufacturing process, from design to distribution.

What is Zara's supply chain strategy? ›

Zara's supply chain is organized to transfer both hard data and anecdotal information quickly and easily from shoppers to designers and production staff. It's also set up to track materials and products in real time every step of the way, including inventory on display in the stores.

What is Zara's biggest competitive advantage over other retailers? ›

ZARA has forged its position and reputation through an effective strategy of competitive advantage in quality and price. It quickly adapts to changing trends and offers good quality products modeled after the most popular fashion houses at an affordable price for everyone.

What is Zara's outsourcing strategy? ›

Zara decides to produce more than half its fashion items locally and in its own facilities to achieve speed. At the time, most large fashion players rely on outsourcing production to Asia for cost reasons. This activity differentiation allows Zara to effectively react with lightning speed to fashion trends.

What type of strategy does Zara use? ›

Zara's global strategy leverages the power of both physical stores and a robust online presence to create a seamless omnichannel experience for customers. Physical Stores: Zara's physical stores are more than just retail outlets—they're an extension of the brand experience.

How does Zara use its supply chain strategy to achieve strategic fit? ›

Efficient inventory management: Strategic fit in Zara's supply chain also depends on efficient inventory management. Zara's philosophy of small batch quantities reduces inventory holding costs and risks of obsolete stocks.

What generic strategy does Zara use? ›

Zara's generic strategy is cost leadership. The brand holds a competitive advantage in the market by offering products similar to high-end fashion and designer brands' styles at modest prices. However, how Zara differentiates itself in the industry is beyond that extent.

Which is a key capability that Zara has used to develop supply chain competitive advantage? ›

Advanced Logistics: Zara uses RFID technology to track inventory in real-time, which helps with stock management in warehouses and businesses all over the world. This data-driven strategy optimizes allocation based on demand, avoids surplus inventory, and reduces stockouts.

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