You can’t have financial inclusion without digital inclusion | TechCrunch (2024)

Christoffer O. HernæsContributor

Christoffer O. Hernæs is chief digital officer of Sbanken, Norway's first digital-only bank and leading challenger bank.

More posts by this contributor

  • Who gets to own your digital identity?
  • Do you need a blockchain?

One of the most exciting aspects of fintech is the promise of delivering financial services to the unbanked and underbanked population of the world. According to the World Bank, 2 billion people are still unbanked in the world today.

Even though this is a high number, it still is a decrease of 20 percent since 2011. Of the 2.5 billion people who have no access to a traditional bank in 2011,1 billion have cell phones and services like M-Pesa has provided mobile money accounts to 12 percent of adults in Sub-Saharan Africa. However, a study conducted by GSMA found that “women are on average 14% less likely to own a mobile phone than men”, creating a gender disparity in financial inclusion.

Of the unbanked population, 1,5 billion people are unbanked due to their inability to prove their identity through a valid birth certificate, passport, proof of residence through utility bill or some other means to fulfil traditional KYC-procedures.

You can’t have financial inclusion without digital inclusion | TechCrunch (1)

When there is no bank account, people only gain access to and underground economy and is on the outside of vital economic and public services like education or welfare.

This has sparked the debate that digital inclusion if a prerequisite for financial inclusion, as digital, and specifically mobile financial services accelerates financial inclusion.

The United Nations has stated as one of their sustainable development goals that providing a legal identity for all of the world’s population by 2030 is a shared objective for the international community. This is also backed by the World Bank through the Identification for Development (ID4D)program to assist developing countries achieve this goal.

However, it is no straightforward process to create a global digital identity and several alternatives have been suggested. Estonia offers an e-residency, a transnational digital identity available to anyone in the world interested in administering a location-independent business online.

There are several benefits for countries offering such a digital residency, including tax on any earnings generated through digital banking services on the identity, and is already investigating the prospect of applying blockchain technology to the identity. This includes ane-voting scheme for companies listed on Estonias stock exchange, as well as notarization servicesthrough Bitnation.

Deloitte is developing a proof of concept for smart identity, including the ability to use a single digital key to access any identity-restricted location, automated identification and verification of customers, public records like driving licenses and passports, into a single digital record.

The use of blockchain in creating trust in digital identity concepts were also one of the key subjects at the ID2020 conference, hosted at the United Nations in May with the goal of getting governments and corporations on the same page as UN when it comes to solving the need for global digital identities.

One of the initiatives seeking to provide a solution is a collaboration effort between ConsenSys, Microsoft and Blockstack Labs that aims to create an open source, self-sovereign, blockchain-based identity system. Bitnation has also launched its Decentralised Borderless Voluntary Nation Constitution using Ethereum, promising users to create their own digital nation through smart contracts.

Facebook is also taking matters into its own hands, and is creating a global digital ecosystem revolving around ownership of their users digital identity. According to the founder of Piratebay, Facebook can be considered the world’s largest nation with their own views on ethics and censorship.

You can’t have financial inclusion without digital inclusion | TechCrunch (2)

As our lives are increasingly entangled in digital services, social logins are shaping the future of our digital identities. The European Commission is even proposing the idea of using national ID cards to log in to online services, including Facebook, Twitter and even Uber. Thus strengthening your Facebook profile as a borderless digital identity.

Despite notable efforts, technology alone will not solve the problem. The real hurdles are borders, sovereign governments, global trade and businesses.

The first challenge is issuing and registering a digital identity. The problem disproportionately affects children and women, where it is estimated that 750 million children have no legal identity and as of 2012, the world has failed to account for the births of 230 million children under the age of five.

This effectively puts millions of children at risk of being victims of human trafficking and child labor. Therefore, birth registration must be a top priority for digital inclusion. A blockhain-based approach could provide a starting point for an immutable record of legal identity. By applying a decentralized approach, citizens are able to own and update their own personal identity, thus removing the dependency on governmental intervention.

Storage, authentication, authorization and audit are key factors when creating a digital identity and different biometric factors as a means of authorizing an authenticating contain appealing properties to create a frictionless digital identity. Identity theft is an increasing problem, and a blockchain-based digital identity could potentially provide provenance for digital identities.

The importance of providing legal digital identities to the world stretch far beyond financial inclusion, and has the potential to provide better gender equality in developing economies, help people gain access to basic public services like health and education and secure rights for refugees just no name some of the benefits stated by the United Nations.

Technology alone is not the answer, but the promise of blockchain could act as an enabler for a decentralized global identity database, where the people owned their own identity and no single government or corporation could assert sovereignty.

You can’t have financial inclusion without digital inclusion | TechCrunch (2024)

FAQs

What is the correlation between digital identity and financial inclusion? ›

Digital identities can facilitate access to a broader range of financial products. Microloans, insurance, and savings accounts become more accessible when individuals have a verifiable digital presence.

What is digital and financial inclusion? ›

Digital financial inclusion ensures equitable access to financial services through tech to empower underserved communities economically.

What is the difference between inclusive finance and financial inclusion? ›

Financial inclusion strives to remove the barriers that exclude people from participating in the financial sector and using these services to improve their lives. It is also called inclusive finance.

What are the emerging issues in financial inclusion? ›

Financial Inclusion: Where We Are Now
  • Lack a safe place to store their funds.
  • Not have a reliable or convenient way to cash checks.
  • Lack a secure way to make payments or transfer money.
  • Not be able to access loans or borrow money at reasonable rates.
  • Lack basic financial literacy.
Feb 25, 2023

What are the problems with digital inclusion? ›

Being digitally excluded—whether because of a lack of internet access, a lack of digital literacy, or other barriers—marginalizes people. Groups most likely to face barriers to digital inclusion include the following: people living in poverty.

How is digital technology impacting the financial services industry? ›

These fintech companies leverage technology to streamline processes, lower costs, and provide personalized financial services to customers. As a result, traditional banks are facing increasing competition and are compelled to innovate and adapt to stay relevant in the digital age.

Why do we need digital inclusion? ›

Digital inclusion helps everyone, especially those who are disadvantaged or historically excluded, to have the access and skills to fully participate in the digital world. the entire product design and development process to create better products and thus accelerate business growth.

What are the three main components of digital inclusion? ›

The 3 pillars to digital inclusion

There are a myriad of factors that will contribute to overall digital inclusivity across the UK, but looking more generally, there are three key challenges to address: connectivity, education and technology.

What is the main aim of financial inclusion? ›

It primarily aims to include everybody in the society by giving them basic financial services without looking at a person's income or savings. Financial inclusion chiefly focuses on providing reliable financial solutions to the economically underprivileged sections of the society without having any unfair treatment.

What are the drawbacks of financial inclusion? ›

Financial Inclusion Challenges
  • Lack of infrastructure: In many areas, there is limited access to financial institutions and services due to a lack of infrastructure, such as roads and communication networks.
  • Low levels of financial literacy: ...
  • High costs: ...
  • Limited availability of credit: ...
  • Regulatory barriers:

Who benefits from financial inclusion? ›

Financial inclusion initiatives are most beneficial to marginalized communities since they've been intentionally excluded from the financial system.

What affects financial inclusion? ›

The determinant factors of financial inclusion are income, education, age, and gender. The determinant factors of the main indicator of financial inclusion are formal account, formal saving, and formal credit.

What is financial inclusion for everyone? ›

Financial inclusion is the practice of enabling as many enterprises and people as possible to access financial services and products, without discrimination on the grounds of nationality, country of residence, or class, for example.

What is financial inclusion for the poor? ›

The goal of financial inclusion is to ensure that financial services, such as savings, credit, loans and insurance, are accessible to all segments of society, especially those that have been historically marginalized or underserved.

What are the challenges in measuring financial inclusion? ›

Despite the many benefits and potential associated with financial inclusion, some challenges, such as inadequate infrastructure, cultural barriers, and high costs, still need to be addressed before they can become widespread across all regions.

What is the connection between identity and inclusion? ›

Inclusion is how people from historically underrepresented identities, feel a sense of belonging, are valued, depended upon, and matter.

What are the two main factors related to digital identity? ›

In this broader sense, a digital identity is a version, or facet, of a person's social identity and, when not secure, can be used to uncover a person's civil or real-life identity. That's why, in terms of digital identity management, security and privacy are key concerns.

How does financial technology affect financial inclusion? ›

The authors suggested that increasing the adoption of digital financial technologies (Fintechs) in the rural and urban area would positively contribute for ensuring financial inclusion strategies of policy makers and banking practitioners.

What is the difference between digital equity and inclusion? ›

The simplest way to think of the intersection of these two terms is that Digital Equity is the “what” (goals) and Digital Inclusion is the “how” (activities).

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