Why Your Bank Closed Your Account and What to Do (2024)

Why Your Bank Closed Your Account and What to Do (1)

Having a bank account closed can be inconvenient, especially if you didn’t see it coming. But why would a bank close your account? The short answer is that banks and credit unions can close accounts for a number of reasons. Understanding why a bank account could be shut down can help you avoid an unpleasant financial situation.

A financial advisor can walk you through different banking options for you financial plan.

Why Would a Bank Close Your Account?

Banks can choose to close accounts for different reasons, though some might be more common than others. Here are six common situations when a bank might close your account:

  • Inactivity. You might open a new bank account intending to switch funds over from your current bank. Or maybe you just opened a new checking or savings account to take advantage of an introductory bonus. If you fail to make your initial deposit by a certain date or there’s no activity on the account within a specific window of time the bank could close your account.
  • Negative balance. When a bank account has a negative balance, it means you don’t have any funds available to spend. You’d need to make a deposit to bring your account balance positive again. Banks may close your account if you have a negative balance and show no signs of making a deposit to rectify it.
  • Excess overdrafts. Overdrafts occur when debit transactions exceed your available balance, leaving you with a negative balance. Most banks charge overdraft fees when that occurs, which could put your account even deeper into the red. If overdraft fees are piling up, the bank might close your account to keep you from completing new transactions.
  • Bounced checks. Bouncing a check means you don’t have enough money in your account to cover the amount. Banks may shut down accounts that have a history of writing bad checks or of accepting bad checks for deposit and drawing against the funds.
  • Fraud. Banks may sometimes close an account if they suspect fraud. For example, the bank might freeze your account if they believe that someone is attempting to use your information to make unauthorized purchases or withdrawals. Banks can also close accounts if they believe the account owner is engaging in fraud or criminal activity, such as money laundering.
  • Policy violations. Your bank account could be closed if your bank believes you’ve violated one or more of its policies. For example, if the bank has a set policy on daily ATM withdrawal limits and they find that you’re repeatedly trying to get around those limits, it might close your account.

Can a Bank Legally Close Your Account Without Your Permission?

Banks and credit unions can close accounts without the permission of the account owner. Depending on where you live, state law may require the bank or credit union to notify you in advance, but the bank doesn’t have to ask if it’s okay to close your account.

What happens if a bank closes your account? Do you lose the money in your account?

The good news is that if a bank closes your account, it’s obligated to return the money in the account to you less any fees or account closing charges that might apply. Say you deposit $500 into a new checking account but six months later, you haven’t used it. The bank could close your account for inactivity and charge a $30 fee, then pay the remaining $470 back to you.

Payment typically arrives in the form of a check mailed to the address you have on file. Now, what if the bank closes your account with a negative balance?

In that case, you’d have to make a deposit to bring the balance back to zero. Otherwise, you’d owe money to the bank and your account could be reported to ChexSystems. ChexSystems is a consumer reporting agency that collects information related to bank account closures. Having a negative mark on your ChexSystems report can make it more difficult to open new accounts at a different bank.

Can a Closed Bank Account Be Reopened?

Whether you can reopen a closed bank account can depend on the circ*mstances. If you closed the account yourself, then reopening the account may be as simple as asking your bank to make it active again.

If the bank closed your account, you’d first have to understand the reason for the closure. For example, if the bank closed your account because of suspected fraud but you can prove that no fraud occurred, then it may be willing to reactivate your account.

On the other hand, if the bank closed your account due to repeated overdrafts or bounced checks, there may be no getting it back. You may simply represent too great a risk to the bank based on your past account history.

What to Do If Your Bank Account Is Closed

If your bank account is closed without warning, it’s important to know what to do next. It’s possible that you may be able to recover the account. At the very least, it’s helpful to understand what happened so you can avoid a repeat of the situation.

Here are five things you can do if your bank account is closed:

  • Contact the bank. The first thing you’ll want to do is reach out to the bank to ask for an explanation behind the closure. The reason will help you decide what to do next to correct the situation.
  • Weigh your options. Once you know why your bank account was closed, you can figure out how to address it. For example, if a negative balance is the reason, you could make a deposit to clear what’s owed. Or if the bank closed your account for inactivity, you might ask your funds to be returned so you can deposit the money in a different account.
  • Request account reopening. If you want to continue using the same bank, you could ask to have the account reopened. Whether it makes sense to do that may depend on the reasons for the closure and how happy you are with the bank overall.
  • Check your ChexSystems report. When a bank account is closed for a negative reason, that can show up on your ChexSystems report. You can request a free copy of your report through the ChexSystems website to see what the bank reports. That can help you gauge how likely you are to be denied a bank account elsewhere.
  • Open a new bank account. If you decide not to reopen a closed account or the bank isn’t willing to do so, you may need to open a new account. Keep in mind that if your account was closed for excessive overdrafts, bounced checks or fraud, that may limit your options. You might need to explore second-chance bank accounts, which are designed for people with negative banking history.

Bottom Line

Why Your Bank Closed Your Account and What to Do (3)

Why would a bank close your account? The simple answer is that it all depends on the details of the situation. Knowing what to do next once a bank account is closed can help you minimize disruptions to your financial life.

Checking Account Tips

  • Consider talking to your financial advisor about which bank accounts might be best for you, based on your money goals.SmartAsset’s free tool matches you with up to three vetted financial advisors who serve your area, and you can interview your advisor matches at no cost to decide which one is right for you. If you’re ready to find an advisor who can help you achieve your financial goals, get started now.
  • When comparing checking accounts or savings accounts, it’s important to consider how well they match up with your needs. Traditional checking accounts may offer branch banking access, but you might enjoy better perks or benefits with a checking account from an online bank. Reviewing the best checking accounts and the best savings accounts can help you find the right account options for you.

Photo credit:©iStock/damircudic,©iStock/Ridofranz,©iStock/fizkes

Why Your Bank Closed Your Account and What to Do (2024)

FAQs

Why Your Bank Closed Your Account and What to Do? ›

Once a bank account is closed, it usually can't be reopened. You'll have to open a new bank account with your institution or bank somewhere else. Some banks have second chance bank accounts, which allow you to open a bank account regardless of whether you have a negative banking history.

What to do if my bank closes my account? ›

Once a bank account is closed, it usually can't be reopened. You'll have to open a new bank account with your institution or bank somewhere else. Some banks have second chance bank accounts, which allow you to open a bank account regardless of whether you have a negative banking history.

Why would a bank just close your account? ›

For instance, your bank may suspect you're a victim of identity theft or that your account is engaging in money laundering or wire fraud. Excessive bounced checks or overdraft fees: Banks often close the accounts of customers who frequently bounce checks.

Can I reopen my closed bank account? ›

If you've closed your account (rather than a bank doing so), you can typically submit a request to reopen your account. This can be done online, over the phone, or by visiting a branch in person, with the exact process varying depending on the specific financial institution.

What are the consequences of having your bank account closed? ›

What happens to your money if a bank closes your account? If you have money in the account at the time it's closed, the bank is required to return it to you minus any outstanding fees. If an automatic deposit goes into that account after it's closed, those funds must also be returned.

Can a bank close your account without giving a reason? ›

If you're wondering whether the bank can close your account for no reason, the answer is basically yes. That said, it's still worth contacting the bank to ask why your account was closed so you can be armed with any critical information to take the next steps.

Can a bank close your account without telling you why? ›

Yes. Generally, banks may close accounts, for any reason and without notice. Some reasons could include inactivity or low usage. Review your deposit account agreement for policies specific to your bank and your account.

Can money still be deposited into a closed account? ›

If a bank receives a transfer or direct deposit to a closed account, it may reject the transaction outright. Depending on how quickly this happens, the money may never leave the sender's account, or it may get returned several days later.

What happens to your account when a bank closes? ›

Once your account is closed, you will lose access to any funds in that account. It's essential to communicate with the bank to transfer any remaining funds to another account swiftly. Depending on the reason for this closure, the bank can release or freeze your money to investigate potential fraud.

How do you prove a bank account is closed? ›

A notary should be available at the bank. Ask for written confirmation of the account closure. The document will serve as proof that the account was closed so that you're not held liable for any fees that may occur if the bank reopens it.

Should I pay off a closed account? ›

While closing an account may seem like a good idea, it could negatively affect your credit score. You can limit the damage of a closed account by paying off the balance. This can help even if you have to do so over time.

Do you get your money back if your account is closed? ›

If your bank account is closed with a balance remaining, the bank will issue a refund, typically by mailing you a check. If the account is closed due to suspected criminal activity, the bank has the right to freeze your assets.

Does a closed bank account affect your credit score? ›

The act of closing a bank account, such as a checking or savings account, does not directly affect your credit score. Your credit score is not directly affected by your checking and savings account activity. That includes account closures. Checking and savings accounts are not considered credit accounts.

Why do banks suddenly close accounts? ›

According to the deposit agreement accounts of major banks such as Chase, Wells Fargo and Bank of America, a bank may close your account if you maintain little to no activity and keep it at a zero balance.

Can you withdraw money from a closed account? ›

A closed account refers to a deactivated or terminated account; in other words, it's no longer open and available for deposits and withdrawals.

What is a valid reason for closing a bank account? ›

Your bank account could be closed by your bank for many reasons, including inactivity or low usage. Banks aren't required to give notice when they close an account. Consult your bank's deposit account agreement for guidelines on when an account might be closed.

What happens to my account when a bank closes? ›

What Happens When a Bank Closes Your Account? Your bank may notify you that it has closed your account, but it normally isn't required to do so. The bank is required, however, to return your money, minus any unpaid fees or charges. The returned money likely will come in the form of a check.

How do you get your money back if a bank closes? ›

If your bank closes, the FDIC will either try to move your money to another bank in good standing or mail you a check for up to the insured amount. If it doesn't move your money, the bank should mail you a check within two business days of closing.

Can I deposit money into a closed account? ›

Often, if a financial institution receives a request for transfer and doesn't have an account with a matching account number, or the account has been closed, the transfer will be declined. No money will be exchanged. The funds will remain with the sender.

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