Why Was My Balance Transfer Request Denied? - Experian (2024)

At Experian, one of our priorities is consumer credit and finance education. This post may contain links and references to one or more of our partners, but we provide an objective view to help you make the best decisions. For more information, see our Editorial Policy.

In this article:

  • Reasons Why Your Balance Transfer Request Could Be Denied
  • What to Do When Your Balance Transfer Request Is Denied
  • Alternatives to a Balance Transfer

A balance transfer credit card offering an introductory 0% annual percentage rate (APR) period can be a useful tool for tackling high-interest debt. By using a balance transfer card to pay off a high-interest credit card or other debt, you could pay down debt faster while saving on interest.

Your balance transfer request can be denied, however, if you have an insufficient credit limit, your account is in poor standing or you've made a lot of recent balance transfers. Find out why your balance transfer may be denied and what you can do about it.

Reasons Why Your Balance Transfer Request Could Be Denied

Here are some reasons your balance transfer request might be denied.

1. You Try to Transfer a Balance From the Same Issuer

Generally, you can't transfer a balance between credit cards from the same issuer (for example, from one Chase card to another). Before requesting a balance transfer, check the card you want to transfer a balance from and be sure to apply for cards from a different issuer.

Determining who issues a credit card can be tricky, especially with co-branded credit cards. Many rewards credit cards are co-branded in partnership between a brand (such as a retailer, airline or hotel) and a credit card issuer.

Major credit card issuers include Bank of America, Capital One, Chase, Citi, U.S. Bank and Wells Fargo. American Express and Discover are both credit card issuers and credit card networks. You can check a card's issuer by going online to apply for the card or reading its terms and conditions.

2. Your Credit Limit Is Too Low

Your balance transfer request can be rejected if the amount you want to transfer is above your credit limit or limits set by the card issuer. When deciding how much to transfer, remember to account for balance transfer fees that will be added to your balance. For example, if a card has a $5,000 credit limit and a 5% balance transfer fee, a request to transfer $5,000 would be denied because the $250 balance transfer fee would push the total to $5,250—above your credit limit.

One challenge: You won't find out what your credit limit is until you're approved for a balance transfer card. In addition, some credit card issuers cap balance transfer amounts regardless of your credit limit. Your credit score is also a factor; card issuers may set a lower balance transfer limit if your credit is poor.

3. Your Account Is in Poor Standing

It's possible to request a balance transfer to an existing credit card, but your request may be denied if your account isn't in good standing. Each card issuer may have its own criteria for "good standing." For example, one credit card issuer might deem your account in good standing only if you've never had a late payment. Another might consider your account in good standing if any previous delinquent payments have been brought current.

Checking your credit report before you apply for a balance transfer can reveal any negative information, such as late payments, that could affect your application's approval. You have the right to dispute late payments you believe are inaccurate and take steps to improve your credit score, such as bringing late accounts current and making future payments on time.

4. You Have Too Many Recent Balance Transfers

Assuming you pay off your transferred balance before the promotional period ends, a balance transfer card can save you significant interest. But if you tend to overspend, getting a balance transfer may simply reinforce bad habits. You may be tempted to put new purchases on the old credit card (with its zero balance) or use the balance transfer card for purchases while simultaneously trying to pay it off. If your credit card balances snowball, you could end up in a vicious cycle, moving debt from one card to another without significantly reducing it.

Credit card issuers, aware of this risk, may view multiple recent balance transfers as a sign that you're struggling with debt. Concerned that you're juggling multiple credit cards or loans to stay afloat, they may deny your balance transfer request.

What to Do When Your Balance Transfer Request Is Denied

Don't get discouraged if your balance transfer is denied; instead, take steps to boost your odds of approval next time.

  • Improve your credit score. Paying bills on time and bringing late accounts current can help increase your credit score, which could make it easier to get a balance transfer.
  • Tackle debt. A high debt-to-income ratio or credit utilization ratio could impact your ability to make a balance transfer. Avoid using your credit cards and work on paying down revolving debt before requesting a balance transfer again.
  • Be patient. Applications for new balance transfer cards generate hard inquiries that can temporarily ding your credit. Wait until you see improvement in your credit score and have made a dent in your debt to apply for a balance transfer again.

Save with an intro 0% APR balance transfer

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Why Was My Balance Transfer Request Denied? - Experian (1)

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Alternatives to a Balance Transfer

A balance transfer isn't the only way to pay down debt. Consider these options:

  • Get a debt consolidation loan. Although you won't find one with a 0% APR, these personal loans typically have lower interest rates than credit cards. A fixed-interest loan with predictable monthly payments could make repaying debt feel more manageable too.
  • Request a lower interest rate. Your existing credit card company might agree to reduce your interest rate if you're a long-time customer with a track record of on-time payments.
  • Borrow from family. A loved one may be willing to lend you money at low or no interest. Protect your relationship by drawing up a contract and committing to repaying the loan.
  • Try the debt snowball or debt avalanche method. The debt snowball method focuses on paying off your smallest debts first, then moving on to larger debts. The debt avalanche approach concentrates on the highest-interest debt first, then tackles lower-interest debts.
  • Get credit counseling. Reputable credit counseling agencies can help you develop a budget and plan to repay debt. They can also set you up with a debt management plan to consolidate your debt and reduce monthly payments.

Get the Balance Right

Being denied a balance transfer doesn't have to derail your debt payoff goals. Patience and diligence can improve your credit score and help you get a balance transfer next time you apply. Consider signing up for Experian Boost®ø, a free feature that gives you credit for on-time payments for your cellphone, utilities and select streaming services, and may help increase your FICO® Score quickly.

Why Was My Balance Transfer Request Denied? - Experian (2024)

FAQs

Why Was My Balance Transfer Request Denied? - Experian? ›

Your request for a balance transfer might be declined if the transfer amount is above your credit limit, your account is in poor standing or you're trying to transfer a balance to a card from the same credit card issuer. At Experian, one of our priorities is consumer credit and finance education.

Why would I not be eligible for a balance transfer? ›

You may be approved for a card but denied a balance transfer if your credit limit is too low, you waited too long to request a balance transfer after opening your account or you're trying to transfer a balance from one card to another with the same issuer.

Is it hard to get approved for a balance transfer credit card? ›

The bottom line

Qualifying for a balance transfer card for bad credit can be challenging. There's a good chance you'll only be eligible for secured credit cards, which require a cash deposit, so you may be better off simply putting that cash toward paying off your debt.

What credit score do you need for a balance transfer? ›

Balance transfer credit cards typically require good credit or excellent credit (scores 670 and greater) in order to qualify.

Why wont Chase let me do a balance transfer? ›

Like most issuers, Chase doesn't allow cardmembers to transfer a balance from one Chase credit card account to another Chase credit card account. If you have debt on a Chase card that you want to transfer, you should choose a balance transfer card from another issuer.

Why do I keep getting denied for a balance transfer? ›

Your request for a balance transfer might be declined if the transfer amount is above your credit limit, your account is in poor standing or you're trying to transfer a balance to a card from the same credit card issuer.

Why are my transfers being declined? ›

There are several reasons why a card transfer may have been rejected or failed, including incorrect recipient details, a closed recipient account, suspected fraud, or if the recipient bank doesn't support card transfers. It's important to make sure the card details you have for your recipient are up-to-date.

What balance transfer card is the easiest to get approved for? ›

The Citi Double Cash Card is one of the best cash-back credit cards with no annual fee. Normally, you'd need a good to excellent credit score to be approved for the top credit cards, but you can get the Citi Double Cash Card with fair or average credit. Standout benefits: The best part of this card is its simplicity.

What credit score do you need for Discover it balance transfer? ›

You need a credit score of at least 700 to qualify for the Discover it Balance Transfer credit card. That's good credit, but they'll also look at other details from your credit report that may influence your approval odds, such as debt-to-income ratio and recent hard inquiries.

What is the maximum balance transfer on a credit card? ›

Many issuers are generous, giving cardholders the ability to transfer their full credit limit, but in some cases, your transfer limit may be capped at 75 percent of your overall credit limit. Some card issuers also have internal rules for balance transfers.

How do I know if my balance transfer qualifies? ›

Your credit score.

Qualifying for a top-rated balance transfer credit card is generally easier if you have a good credit score, which means a FICO score of at least 670. You might still be able to open a balance transfer credit card with a credit score below 670, but it may come with a shorter intro APR period.

Is a balance transfer ever a good idea? ›

If you need extra time to pay off a big credit card purchase, transferring the balance to a balance transfer card can be a smart move. If you manage to pay off your balance before the intro period ends, you can successfully dodge interest that may otherwise have been added to your balance.

Do all credit cards allow balance transfers? ›

Not all card issuers allow you to transfer all sorts of debts, and they will typically not allow you to transfer card debt within a family of cards from the same issuer. If you don't pay off your transferred debt before the promotional period ends, you will be on the hook for higher interest payments.

Why is my account not eligible for balance transfer? ›

Why am I not eligible for a balance transfer? You might not be eligible for a balance transfer due to having a low credit score, having too many recent balance transfers, exceeding your credit limit or specific policies of your credit card issuer.

Why is Chase rejecting my transfer? ›

We may decline your transfer request under the following circ*mstances: your account is past due or over limit, you request more than the maximum amount disclosed, we reasonably believe that you will be unable or unwilling to repay the balance, or for any other reason as described in your Cardmember Agreement.

Why am I not getting balance transfer offers anymore? ›

You probably stopped getting balance transfer offers because your credit score decreased, you've opted out, or issuers have reduced the number of offers available. The best balance transfer credit cards usually require at least good credit, so if your score drops, you may no longer be eligible for offers.

How do you qualify for a balance transfer offer? ›

Qualifying for a top-rated balance transfer credit card is generally easier if you have a good credit score, which means a FICO score of at least 670. You might still be able to open a balance transfer credit card with a credit score below 670, but it may come with a shorter intro APR period.

Why would a bank transfer be rejected? ›

Incorrect Information

One of the most common reasons why a bank might refuse a wire transfer is that you provided incorrect or out-of-date information. This could be something as simple as inputting one wrong digit in your recipient's routing number or bank account number. Or it could be a misspelling.

Why can't I transfer my Capital One balance? ›

You could transfer balances from other credit cards, personal loans, student loans and auto loans. But you can't transfer a balance from one Capital One card to another card issued by Capital One or any of its affiliates or subsidiaries.

What is the condition for balance transfer? ›

To apply for a balance transfer card, check your credit score and compare offers from various banks. Apply for the card and provide details of the balance you want to transfer. Eligibility criteria usually include being an existing cardholder and meeting credit score requirements.

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