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User profile for user: mohammadreza1375
mohammadreza1375 Author
User level: Level1 13 points
Why iranian people can't download or update the app???
iPhone 6s, iOS 9.3.1
Posted on Sep 15, 2016 7:03 AM
Question marked as Top-ranking reply
User profile for user: Aw4n
Aw4n
User level: Level1 18 points
Posted on Sep 24, 2016 9:21 AM
So here's my problem. I visited Iran back in July and was able to access the app store and download Ark VPN for my iPhone without any problems except for slow internet.
I arrived again a couple of days ago for work purposes (with a new handset because the previous one had a problem with the display - same model) - and now I cannot connect to app store on my mac/iphone or iTunes to download anything. Based on previous experience I thought I'd download a VPN while here - now I'm stuck.
How was there support just 2 months ago but not now??
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User profile for user: Aw4n
Aw4n
User level: Level1 18 points
Sep 24, 2016 9:21 AM in response to KiltedTim
So here's my problem. I visited Iran back in July and was able to access the app store and download Ark VPN for my iPhone without any problems except for slow internet.
I arrived again a couple of days ago for work purposes (with a new handset because the previous one had a problem with the display - same model) - and now I cannot connect to app store on my mac/iphone or iTunes to download anything. Based on previous experience I thought I'd download a VPN while here - now I'm stuck.
How was there support just 2 months ago but not now??
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User profile for user: Kolikok
Kolikok
User level: Level1 44 points
User profile for user: KiltedTim
KiltedTim
User level: Level10 200,500 points
Sep 15, 2016 7:06 AM in response to mohammadreza1375
Apple does not do business in Iran at all. There is no iTunes store or app store servicing Iran. It would be a violation of copyright and licensing laws and regulations to allow people in Iran to download content from a store servicing another country.
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User profile for user: Michael Black
Michael Black
User level: Level10 80,388 points
Sep 15, 2016 7:16 AM in response to mohammadreza1375
Apple has no business presence in Iran at all. They do not sell iPhones in Iran nor do they support iPhones or iOS in Iran.
And the Iranian government itself has reportedly threatened to ban iPhones and their use anyway - https://www.cnet.com/news/iphone-faces-potential-ban-in-iran/
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User profile for user: mohammadreza1375
mohammadreza1375 Author
User level: Level1 13 points
Sep 15, 2016 7:45 AM in response to Michael Black
tha problem was solved because the government let some companies to sell iPhone in iran bu my question is why we can't is it harmful for american or we can make an atomic bomb with Apple apps this policy is simple and it tortious for iranian people not the government and it shows the appel company doesn't respect to iranian customers I just want to update my apps for a few weeks and i cant and isn't good for a company that it's slogan is customer
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User profile for user: KiltedTim
KiltedTim
User level: Level10 200,500 points
Sep 15, 2016 7:49 AM in response to mohammadreza1375
The government may allow them to be sold, but they are gray market devices. Apple does not do business in Iran. There is no app store or iTunes store servicing Iran.
There are no Iranian customers. It is not possible for anyone to purchase an iPhone in Iran from any legitimate source. If you buy an iPhone in Iran, you are being a used device or a gray market device that is being re-sold by an unauthorized distributor.
You can't legitimately have any apps to update at all..
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User profile for user: mohammadreza1375
mohammadreza1375 Author
User level: Level1 13 points
Sep 15, 2016 8:01 AM in response to KiltedTim
yes i have an Americans part number and it dosent let apple company to block my phone bec I live in iran is it dont happened that an iPhone customer with dif part number lives in another country????
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User profile for user: KiltedTim
KiltedTim
User level: Level10 200,500 points
Sep 15, 2016 8:04 AM in response to mohammadreza1375
It doesn't matter where the phone came from. If you are in Iran, you CAN NOT download any content from the iTunes Store or App Store because there is no such service in Iran.
The same goes for the rest of the world. Someone in the US can not download content from the UK store. Someone in Australia can not download content from the US store. You can only download content from the store serving your country. There is no such store serving Iran because Apple does not do business there.
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User profile for user: Michael Black
Michael Black
User level: Level10 80,388 points
Sep 15, 2016 8:12 AM in response to mohammadreza1375
mohammadreza1375 wrote:
tha problem was solved because the government let some companies to sell iPhone in iran bu my question is why we can't is it harmful for american or we can make an atomic bomb with Apple apps this policy is simple and it tortious for iranian people not the government and it shows the appel company doesn't respect to iranian customers I just want to update my apps for a few weeks and i cant and isn't good for a company that it's slogan is customer
No, the issue is exactly the same. While it may now be technically legal for Apple to do business in Iran, at this time at least they do not do so. Apple has no official corporate presence in Iran at all. They do not sell products nor support them in Iran. They have no online support nor any online store in Iran, and they do not distribute nor support the distribution of App Store or iTunes content in Iran.
Just because you can do so, and you chose to buy a black or gray market device does not mean the original manufacturer of that device is obligated to support you.
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User profile for user: mohammadreza1375
mohammadreza1375 Author
User level: Level1 13 points
Sep 15, 2016 8:16 AM in response to KiltedTim
I Hope that you don't upset but it's ******** in addition to your saying we must leave the iPhone and ditch it because we just can call with nokia 1100?????? and t iPhone doesn't useful anymore....im sorry for Apple for this silly rules.....مال بد بيخ ريشه صاحبش
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User profile for user: Michael Black
Michael Black
User level: Level10 80,388 points
Sep 15, 2016 8:22 AM in response to mohammadreza1375
You chose to buy a device from a company that does not do business in your country. That was your decision and your choice to do so. Expecting a company that does not do business, at all, in your country to support devices in your country is irrational. If you wished to have support for any product, you should have purchased something from a company that actually does do business in Iran and offers support for their products sold in Iran.
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User profile for user: mohammadreza1375
mohammadreza1375 Author
User level: Level1 13 points
Sep 15, 2016 8:32 AM in response to Michael Black
YYour saying is correct but you just suppose that some body don't know it and buy it or just the older version of iPhone that iranian buy before the boycott what they must to do ????
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User profile for user: KiltedTim
KiltedTim
User level: Level10 200,500 points
Sep 15, 2016 8:35 AM in response to mohammadreza1375
Apple has NEVER done business in Iran. Never. There is not and has NEVER BEEN support available for ANY Apple device in Iran.
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User profile for user: Michael Black
Michael Black
User level: Level10 80,388 points
Sep 15, 2016 8:53 AM in response to mohammadreza1375
As KiltedTim says, Apple never implemented a boycott in Iran. They have never done business in Iran, ever. The only iPhones that have ever been available in Iran have been gray or black market devices sold without Apple's knowledge or authorization. Apple has never sold iPhones in Iran, has never authorized any reseller to sell iPhones in Iran, and has never supported any of their products or services in Iran.
The US trade embargo on Iran was implemented in 1981. In 1981, Apple had only been incorporated for 4 years and was still a very small US-only company with only three active products at that time (Apple II+, III and III+). So they have never had any corporate presence in Iran at all.
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User profile for user: mohammadreza1375
mohammadreza1375 Author
User level: Level1 13 points
Sep 24, 2016 9:24 AM in response to Aw4n
the won't be able to answer just say Apple has never done business in iran just this
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Why iranian people can't download or update the app???