Why Do Insurance Companies Take So Long to Pay Out? (2024)

Insurance Companies Can Be Difficult To Work With

When considering whether filing personal injury claims is the right move for you, a common question we are asked is how long the case will take.

Unfortunately, there is no straightforward answer here.

One of the main reasons determining how long a case will take is difficult is because of insurance companies. Depending on the nature of your accident and claim, insurance companies can put up quite the fight. They are in the business to make money and not pay out money. They use premiums that you pay to invest and make money. Insurance companies see a personal injury claim as an interest-free loan. If it takes two to three years to settle, the insurance company is not required to pay interest on top of the settlement amount. In essence, that enables insurance companies to delay payment.

Insurance companies will use every trick in the book to try and minimize a settlement or delay paying you for as long as possible. For example, some adjusters will show up at your house and try to settle a claim for peanuts before you hire an attorney because most people are naïve and do not understand that there is a lot more money available for you.

The Role of the Insurer in a Personal Injury Claim Settlement

Before pursuing a car accident or other personal injury claim, it is important you understand the role of the insurance company. Even if you pay your premium every single month and are considered a good customer for the insurance company, when it comes time to get your money and pursue a claim, all of that seems to go out the window.

How do insurance companies make money?

Insurance companies make money and maximize their own profits by delaying payment or altogether denying customers the benefits they pay for. Sadly, insurers are known for using a wide range of tactics to avoid paying even legitimate personal injury claims — which is how they are able to make money.

Additionally, insurance companies make money by investing your premiums into many different portfolios, including owning banks, owning stocks, owning real estate, and other investments that make money.

What incentive do insurance companies have to make money?

Again, insurance companies are a business. Businesses have to make money to survive. Because a big percentage of many insurance company’s profits come from interest and returns on investment (ROI), they are extremely motivated to delay payment and leave personal injury claims unresolved.

Why do some claims take longer than others?

There are many different reasons why personal injury claims can take so long. The insurance claim handling process is a complex maze that can frustrate even the most tough-skinned individuals. From assignment problems to agent caseload and the type of claim that is being made, there are numerous (legitimate and not) factors that go into the length of time a case will take.

That being said, there are a handful of reasons why some claims take longer than others:

  • The type of personal injury accident
  • If the victim required extensive medical care and treatment (this could lead to larger settlement)
  • How well the defendant is cooperating
  • If the case goes to trial or not

How long does it usually take to resolve a claim?

The amount of time a claim will take will depend on many different things. It could take a matter of weeks, but some personal injury cases are drawn out for months or even years. Your best bet is to contact a personal injury lawyer who understands your case and can give you information specific to your situation. While insurance companies are often the reason why claims can get delayed, there are other factors that should be taken into consideration.

Is This My Only Option?

Depending on your case, unfortunately, this may be your only option. However, each claim is unique, so the timeline may differ drastically from person to person. If you want to hang in there and get the compensation you deserve, you must be patient and willing to stick it out.

If you have any questions about this or would like to learn more about filing a personal injury claim, please contact Shamieh Law today.

Why Do Insurance Companies Take So Long to Pay Out? (2024)

FAQs

Why Do Insurance Companies Take So Long to Pay Out? ›

Reviewing Insurance Policies

Why do insurance payouts take so long? ›

Insurance companies often have to do their own investigating when it comes to determining liability. This includes collecting information about a submitted claim, reviewing evidence, and other tasks. Insurers do this to confirm the validity of the claim and how to move forward with it.

How long does it take for insurance to give you money? ›

After the insurance company receives your completed proof of claim forms and all the required supporting documents, it must decide on your claim within 40 days. After settling your claim, the insurance company must make a final payment within 30 days if it approves your claim.

What happens if a claim is taking too long? ›

The law requires insurance companies to acknowledge receipt of a claim within 15 days after they receive it. They must communicate their decision on the claim within 15 business days after receiving all necessary information related to the claim. If they fail to do so, policyholders have the right to sue for delay.

Why do insurance companies delay claims? ›

Insurance companies stand to make more money by taking the money their insured drivers pay in premiums and letting interest grow on those premiums. The longer they can delay your claim, the more interest they can receive.

How can I speed up my insurance settlement? ›

Navigating Delays: 5 Ways to Speed Up Your Insurance Claim...
  1. Understand Your Policy.
  2. Be Honest with Your Insurer.
  3. Document Everything.
  4. Keep Your Policy Active.
  5. Notify Your Insurance Provider Promptly.
  6. Seek Professional Advice if Required.
Jan 16, 2024

Why is my settlement check taking so long? ›

Factors such as the complexity of the case, negotiation processes, and administrative procedures can impact the timing of the settlement check. It's essential to note that while the general range is 3 to 6 weeks, the specific duration can be shorter or longer based on the unique details of your situation.

How quickly do insurance companies pay out? ›

Once an agreement is reached between the policyholder and insurance provider, the claim is generally settled and paid out. It's worth noting that the average wait time for an insurance claim to be settled can be a few weeks to a few months.

Do insurance companies have a time limit? ›

Generally, insurance companies are required to pay a claim within a reasonable amount of time. Unfortunately, there is no exact definition of what constitutes a reasonable period of time. As you may have guessed, your idea of what's reasonable and the insurance company's idea could be very different.

Why do insurance adjusters take so long? ›

One of these obstacles is delays caused by insurance adjusters. These professionals are tasked with investigating and assessing the damage and determining the payout amount for the claim. However, they may intentionally delay the process to avoid paying out or to gather more information to devalue the claim.

How can I speed up my claim? ›

Document Everything. As with most things related to insurance, it's crucial to document everything during the claims process. After protecting your property from additional damage (as stipulated by your policy), it's time to report the claim. Next, start taking notes and gathering documents.

Why do insurance companies drag out claims? ›

Why Do Insurers Drag Their Feet in Handling Your Claim? Since insurance companies take the money they receive from premiums and invest it, the longer they keep those funds, the more interest they earn. This gives them a significant incentive to delay paying out on claims as long as possible.

What is a major reason why a claims payment is delayed? ›

While some insurance delays are reasonable, such as an extended investigation to ensure the proper handling of a claim or to verify that it is not fraudulent, others arise from an insurance company trying to take advantage of a claimant and save money.

Why would an insurance company not want to settle? ›

A lack of evidence is the most common reason why an insurance company will not settle with an accident victim. Lack of evidence can refer to either insufficient evidence that the insurance company's policyholder is to blame or insufficient evidence that the victim is actually injured.

How long do most states allow an insurance company to delay? ›

Many states allow insurers 30 days to review the claim, after which they can pay it out, deny it, or ask for additional information.

Why insurance companies don t pay claims? ›

Insurance claims are often denied if there is a dispute as to fault or liability. Companies will only agree to pay you if there's clear evidence to show that their policyholder is to blame for your injuries. If there is any indication that their policyholder isn't responsible the insurer will deny your claim.

How long to wait for insurance payout? ›

Once an agreement is reached between the policyholder and insurance provider, the claim is generally settled and paid out. It's worth noting that the average wait time for an insurance claim to be settled can be a few weeks to a few months.

How long does it take for insurance claim settlement? ›

The time limit set for the claim settlement process by the IRDAI is within 30 days of raising the claim. Most insurance companies settle the claims within 10 days. Read on to know everything about the claim settlement process.

Why do insurance companies drag out settlements? ›

Insurance companies want to pay as little as possible when it comes to insurance claims. Your car insurance company may try to drag out the process as long as possible so you settle for less.

How long is too long to wait for an insurance claim? ›

Most policies do not provide a strict deadline or window of time (30 days, 60 days, etc.). Instead, you are usually required to make your claim "promptly" or "within a reasonable time." Some states (especially those that follow a no-fault car insurance system) have passed laws that specifically address this issue.

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