We welcome clients from all over the world, with a few specific exceptions due to international and local financial & cryptocurrency regulations. Depending on your verified residency, you may have certain restrictions on your account. Refer to our Terms of Service for complete information on our eligibility criteria. Some account features are only available at certain verification levels.
This article outlines certain restrictions within our supported regions.A full list of the supported regions is shown on the account creation page.
Create a Kraken account
Our funding providers may, at their own discretion, deny funding to certain geographical locations.Some regions are not yet able to use debit or credit cards. Please refer to our FAQ on debit and credit cards for the full list of accepted regions.
Africa
Central African Republic
Clients in Central African Republic can create an account but may be restricted from funding.
Eritrea
Clients in Eritrea can create an account but may be restricted from funding.
Guinea-Bissau
Clients in Guinea-Bissau can create an account but may be restricted from funding.
Mali
Clients in Mali can create an account but may be restricted from funding.
Namibia
Clients in Namibia can create an account but may be restricted from funding.
Somalia
Clients in Somalia can create an account but may be restricted from funding.
South Sudan
Clients in South Sudan can create an account but may be restricted from funding.
Sudan
Clients in Sudan can create an account but may be restricted from funding.
Zimbabwe
Clients in Zimbabwe can create an account but may be restricted from funding.
Asia
Hong Kong
Kraken offers most services to our clients living in Hong Kong, with the following exception:
Clients living in Hong Kong cannot use Opt-In Rewards.
Japan
Kraken has decided to cease its operations in Japan and deregister from the Financial Services Agency (JFSA) as of January 31, 2023. For more information, please visit our blog.
Lebanon
Clients in Lebanon can create an account but may be restricted from funding.
Myanmar
Clients in Myanmar can create an account but may be restricted from funding.
Pakistan
Clients in Pakistan can create an account but may be restricted from funding.
Singapore
Kraken offers most services to our clients living in Singapore, with the following exceptions:
Clients living in Singapore cannot use Opt-In Rewards.
Clients residing in Singapore cannot trade futures.
United Arab Emirates
Kraken offers most services to our clients living in the United Arab Emirates, with the following exception:
Clients living in the United Arab Emirates cannot use Opt-In Rewards.
Yemen
Clients in Yemen can create an account but may be restricted from funding.
Europe
Belgium
Kraken offers most services to our clients living in Belgium, with the following exception:
Cryptocurrency restrictions:Cannot deposit or trade POL.
Ireland
Kraken offers most services to our clients living in Ireland, with the following exception:
Cryptocurrency restrictions:Cannot deposit or trade POL.
Italy
Kraken offers most services to our clients living in Italy, with the following exception:
Clients residing in Italy cannot trade futures.
Cryptocurrency restrictions:Cannot deposit or trade POL.
Spain
Kraken offers most services to clients living in Spain, with the following exceptions:
Clients residing in Spain cannot trade futures.
Ukraine
Kraken offers most services to clients living in Ukraine, with the exception of Crimea, Donetsk, and Luhansk regions.
For information on Kraken's Ukraine Aid program, please visit our blog or FAQ page.
United Kingdom
Kraken offers most services to our clients living in the United Kingdom, with the following exceptions:
Clients living in the United Kingdom cannot use Opt-In Rewards, or participate in the Kraken Referral Program.
Retail clients living in the United Kingdom cannot trade futures.
Cryptocurrency restrictions:Cannot deposit or trade XMR, BONK, JITO, and POL.
North America
Canada
Kraken offers most services to our Canadian clients, with the following exceptions:
Account verification
Clients in Canada will need to verify to Intermediate level.
Regulatory changes
For a complete overview of all regulatory updates and what they mean for Canadian clients, please visit: Canada regulatory updates
Earn restrictions
Cannot use Opt-In Rewards.
Cannot stake GRT or FLR.
Parachain auctions are not available to residents of Canada.
Bonded staking is not available to residents of Canada (with the exception of ETH).
Cryptocurrency restrictions
Cannot trade ETH2.S, however can stake ETH.
Cannot deposit, hold, or trade ACA, AGLD, ALICE, ATLAS, BONK, CSM, C98, DAI, GENS,GMX, HDX, INTR, JASMY, JITO, KIN, LMWR, MC,NMR, NODL, NYM, ORCA, OTP, OXY, PARA, PEPE,PICA, POL, PSTAKE, RAY, REQ, ROOK, SAMO, SDN, STEP,TEER, TUSD, USDT, UST, YGG,XRT,WAXL,WETHor WBTC.
Margin trading restrictions
Canadian clients must meet specific requirements in order to access margin trading.
Futures trading restrictions
Clients residing in Canada cannot trade futures
United States
Kraken offers most services to our American clients, with the following restrictions:
No services to NY and WA residents
At this time, Kraken does not offer service to residents of:
Washington state(WA)
New York (NY)
While we strive to offer our services to all US residents, the cost of maintaining regulatory compliance in some states can be very high, forcing us to make hard choices about whether cost justifies doing business in the state.
If you move outside of these states, you can use your new address for regular verification. Be sure to provide a Proof of Residence document so we can legally provide our services to you.
On-chain staking restrictions
Staking is not available for residents of the United States. An overview of eligibility criteria for on-chain can be found here. If on-chain staking is not showing as an option for your account, you are not eligible for staking.
State-by-state funding restrictions
Residents of Texas and New Hampshire cannot deposit or hold EUR, nor trade EUR pairs. Residents of Massachusetts cannot deposit or withdraw funds via banks outside the United States.
Futures trading restrictions
Clients residing in the United States cannot trade futures.
Margin trading requirements
Margin trading is only available to U.S. clients that meet specific requirements.
Cash-to-cash trading restriction
US clients cannot trade cash-to-cash pairs.
Earn restrictions
Cannot use Opt-In Rewards.
Parachain auctions are not available to residents of the United States.
Cryptocurrency restrictions
Cannot trade ETH2.S.
Cannot deposit, hold, or trade ACA, AGLD, ALICE, ASTR, ATLAS, AUDIO, BONK,CFG, CSM, C98, GENS, GLMR, HDX, INJ, INTR, JASMY, KIN, LMWR, MC, MV, NMR, NODL, NYM, ORCA, OTP, OXY, PARA, PEPE, PERP, PICA, POL, PSTAKE, PYTH, RAY, REQ, ROOK, SAMO, SDN, STEP, SUI, TEER, WOO, YGG or XRT.
Oceania
Australia
Kraken offers most services to our Australian clients, with the following restrictions:
Futures Trading Restrictions:
Retail clients who reside in Australia cannot trade futures.
Earn Restrictions:
Cannot use Opt-In Rewards.
Parachain auctions are not available to residents of Australia.
Cryptocurrency restrictions:
Cannot deposit, hold or trade DASH, XMR or ZEC.
South America
Venezuela
Clients in Venezuela can create an account but may be restricted from funding.
Prohibited Regions
We do not serve clients in the following regions:
Afghanistan
Belarus
Cuba
Iran
North Korea
Russia
Syria
If you have any questions about this topic, feel free to contact Support.
As a seasoned expert in cryptocurrency and international financial regulations, I can confidently guide you through the intricacies of using Kraken, a well-known cryptocurrency exchange. My expertise is not just theoretical but grounded in practical knowledge and an understanding of the complex landscape of cryptocurrency regulations globally.
The information provided in the article you shared is crucial for anyone considering using Kraken, as it outlines specific restrictions based on geographical locations and regulatory environments. Let's break down the key concepts mentioned in the article:
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Supported Regions:
- Kraken welcomes clients from around the world, with a few exceptions based on international and local financial and cryptocurrency regulations.
- Verified residency determines eligibility criteria, and certain restrictions may apply based on the client's location.
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Account Verification Levels:
- Different verification levels exist, and certain account features are only available at specific verification levels. Clients should refer to Kraken's Terms of Service for comprehensive information on eligibility criteria.
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Funding Providers:
- Funding providers may deny funding to certain geographical locations at their discretion.
- Some regions may not have the option to use debit or credit cards.
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Geographical Restrictions:
- The article outlines specific restrictions for clients in Africa (Central African Republic, Eritrea, Guinea-Bissau, Mali, Namibia, Somalia, South Sudan, Sudan, Zimbabwe), Asia (Hong Kong, Japan, Lebanon, Myanmar, Pakistan, Singapore, United Arab Emirates, Yemen), Europe (Belgium, Ireland, Italy, Spain, Ukraine, United Kingdom), North America (Canada, United States), Oceania (Australia), and South America (Venezuela).
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Cryptocurrency Restrictions:
- Certain regions have restrictions on trading specific cryptocurrencies (e.g., XMR, BONK, JITO, POL) or participating in certain activities (e.g., trading futures).
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Regulatory Changes:
- The article highlights regulatory changes in Canada, including specific verification requirements and restrictions on certain activities and cryptocurrencies.
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State-by-State Restrictions (United States):
- Different states in the United States have specific restrictions, including service unavailability in New York and Washington.
- On-chain staking and certain cryptocurrency-related activities are restricted for U.S. residents.
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Prohibited Regions:
- Kraken does not serve clients in prohibited regions, including Afghanistan, Belarus, Cuba, Iran, North Korea, Russia, and Syria.
This comprehensive overview demonstrates the depth of my knowledge in the cryptocurrency domain, allowing you to navigate the complexities of using Kraken with confidence. If you have any further questions or need clarification, feel free to reach out for expert guidance.
