Before a debt collector can report your debt to a credit reporting company, the debt collector must follow the rules for contacting you.
What ways can a debt collector use to notify me about a debt?
A debt collector must use at least one of the following ways to contact you about your debt before it sends information about the debt to a credit reporting company:
- Speak with you in person
- Speak with you by telephone
- Mail you a letter and wait a reasonable amount of time (generally 14 days) for a notice that the letter wasn’t delivered
- Send you an electronic communication and wait a reasonable amount of time (generally 14 days) for a notice that the message wasn’t delivered
Also, if you have received a validation notice about a debt from a debt collector, it means they have satisfied their requirement to contact you and, in general, can begin to report the debt to credit reporting companies.
Whether or not you have a debt in collection, it’s important to frequently check your credit reports for accuracy. If you think a debt collector has improperly reported a debt to a credit reporting company without meeting their obligations under the Fair Debt Collection Practices Act (FDCPA), you can submit a complaint with the CFPB online or by calling (855) 411-CFPB (2372).
