What Your Credit Card Rental Car Coverage Doesn’t Include - NerdWallet (2024)

When you decline coverage at a rental car agency in favor of the protection your credit card offers, you’ll probably face that dreaded question from the salesperson: “Are you sure?”

You know your credit card’s policy doesn’t cover absolutely everything. But at the same time, you don’t want to pay upward of $10 a day at the last second for coverage you might not need. So instead of making a split-second decision at the counter, review your options beforehand. Here’s what your credit card protection might not cover.

Loss or damage already covered by your own auto insurance

Before leaning on your credit card for rental car protection, find out whether it offers primary or secondary coverage. To do this, ask your issuer.

“The coverage on credit cards typically isn’t primary insurance,” says Neil Abrams, president of Abrams Consulting Group, a global consulting and research firm specializing in ground transportation and car rentals. “It’s secondary insurance, which means your own [auto] insurance stands in front of your credit card insurance."

Even so, this coverage can be valuable. If your card offers secondary coverage through an auto rental collision damage waiver, or CDW, it may pick up the bill for certain costs that aren’t covered, such as your auto insurance deductible. And if you don’t have auto insurance, or are driving in a country where your auto insurance doesn’t cover you, your card’s policy may become primary. For many, that’s reason enough to skip the expensive coverage sold at the counter.

Even if you want more protection, buying primary coverage separately at the rental car agency or through a third party company — such as Allianz Travel or Bonzah — isn’t your only option. You could also use a credit card that comes with primary protection. Chase, for example, offers primary coverage on many of its credit cards. With American Express cards, you can generally pay extra for primary coverage that’s much cheaper than the policies you can buy at a rental car agency. Terms apply.

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Certain vehicles, including RVs and luxury cars

Wrecking a Ferrari could prove much more expensive than wrecking a Nissan Altima, and your credit card auto rental CDW takes that into account. Generally, luxury vehicles and other high-value cars are excluded from your card’s coverage. In some cases, you might have to provide more paperwork to the rental car agency when renting cars like these, too.

"For specialty vehicles, luxury vehicles and high-value vehicles, many rental car companies may require you to provide your own insurance,” Abrams says.

Likewise, your credit card might not cover you when you’re renting recreational vehicles, motorcycles, trucks and trailers. In that case, find out whether your personal auto insurance or homeowners insurance policies cover you. If they don’t, purchasing separate coverage — say, through a rental car agency or a third party company — could be a smart call.

Rental cars in certain countries

Although you can generally rely on your card’s auto rental CDW outside of the United States, some countries are excluded from these policies. Consider:

  • Visa: Coverage excludes “theft or damage from rental transactions that originated in Israel, Jamaica, the Republic of Ireland, or Northern Ireland,” according to terms. It’s also not available where it’s prohibited by law or violates the territory terms of the auto rental agreement or prohibited by individual merchants.

  • Mastercard: Coverage excludes “vehicles rented in Republic of Ireland, Northern Ireland, Israel, Jamaica,” according to the terms. It’s also not valid in countries where it’s prohibited by that country’s law or its terms are in conflict with the laws of that country.

  • American Express: Coverage excludes “rental vehicles rented in Australia, Italy, New Zealand and any country on the [Office of Foreign Assets Control] sanctioned country list,” according to the terms.

If you’re renting a car outside of your card’s coverage area, factor that into your budget. You might have to purchase protection separately through the rental car agency or a third party company.

Long-term rentals

Credit card rental car coverage is designed for short-term rentals, generally shorter than a month. You usually won’t see such restrictions when you’re paying for coverage separately at a daily rate at the rental counter or through a third party company.

Terms vary. But in general, Mastercard’s auto rental CDW typically doesn’t apply to rental periods that “exceed or are intended to exceed 15 consecutive days.” Visa’s policy typically comes with a similar restriction, though it covers longer rentals when you’re traveling outside of the United States. AmEx typically covers rentals lasting 30 consecutive days or fewer, though you can pay for longer-term coverage. Terms apply.

Careless driving

Credit card rental car protection doesn’t cover everything. But other policies you might purchase — say, at a rental car agency or through a third party — also come with caveats. No matter what policy you decide to go with, loss or damage might not be covered if you’re:

  • Driving on certain surfaces. Driving on unpaved roads or off-road carries more risk and may be excluded from coverage.

  • Being negligent. If you leave the car unattended and running, for example, you could be on the hook if the car is stolen.

  • Driving while intoxicated. If you’re under the influence of alcohol or drugs when you wreck, you’ll be responsible for any damage.

Treat the rental car with extra care, regardless of whether you get coverage through your credit card or elsewhere. That way, when you need coverage, it’ll be there for you.

This article was written by NerdWallet and was originally published by Forbes.

What Your Credit Card Rental Car Coverage Doesn’t Include - NerdWallet (2024)

FAQs

What are the exclusions for car rental insurance? ›

One of the most important things to watch out for when purchasing car rental insurance is to check what you're covered for and what's excluded from your insurance policy. The most common exclusions in car rental insurance are damage to the engine, tyres, wheels, roof, undercarriage, windows and mirrors.

Why is rental car insurance unnecessary? ›

It would be very unusual for anyone to need to buy extra insurance from a rental car company. For most people, their personal auto insurance policy will take care of anything that might happen while they're renting. It's smarter to keep your personal policy up to date and save money by skipping the extra coverage.

What is the best credit card for primary rental car insurance? ›

Chase Sapphire Reserve and Chase Sapphire Preferred Card

The Chase Sapphire Reserve and Chase Sapphire Preferred provide primary car rental insurance for rentals in most countries, covering rentals of up to 31 consecutive days.

Do you need extra insurance when renting a car in the USA? ›

In most instances, rental car insurance overlaps with your personal auto insurance policy, meaning you likely won't need to pay for duplicate coverage. However, you can get an add-on to your travel insurance policy for rental car coverage.

What kind of exclusions might be included in a car insurance policy? ›

Death, injury, or damage sustained by nuclear accidents, war, or other catastrophic events are not covered by car insurance. The named driver exclusion removes particular drivers from your policy, meaning they will not be covered under the policy.

Which of the following is covered by rental insurance? ›

Renters insurance is an insurance policy that can cover theft, water backup damage, certain natural disasters, bodily injuries and more in a rented property. If you rent an apartment, home or even a dorm, renters insurance is recommended for protecting your space and belongings in the event of a covered accident.

Is Hertz LDW worth it? ›

Is a Loss Damage Waiver Worth It? A loss damage waiver can save you time and money if an accident happens during your rental. Without it, in most states, the renter will bear responsibility for any damage or loss. Even if it's not your fault.

Why do rental car companies ask for insurance? ›

Rental car insurance is there to provide financial protection to drivers if their rental car is damaged or stolen.

What does Hertz insurance cover? ›

Liability Insurance Supplement (LIS) or Liability Protection offers $1,000,000 of protection from any third-party claims. * This coverage includes bodily injury and property damage if you hit a vehicle, road sign or structure. Liability Protection also includes uninsured and underinsured motorist coverage.

Do all Visa cards have rental car insurance? ›

You can submit a Visa rental car insurance claim either online or by calling the Benefit Administrator at (800) 348-8472. It's important to note that not all Visa credit cards offer rental car insurance. It usually depends on the card issuer what type of benefits you will get.

What credit card offers the most protection? ›

Best credit cards for purchase protection
  • Chase Sapphire Preferred® Card.
  • Ink Business Preferred® Credit Card.
  • Chase Sapphire Reserve® Card.

Why is it better to rent a car with a credit card? ›

Companies prefer credit cards because it proves to them you're not a financial risk; their costs will be covered as they can recover part or all of the deposit if needed. With a debit card, the company cannot pull money from a bank account if it has insufficient funds.

What is the difference between CDW and LDW? ›

Collision Damage Waiver (CDW) provides cover if there is damage to a rental car through an accident. LDW on the other hand, is a combination of CDW and Theft Protection, which means that you will be covered for car replacement if your rental car is stolen during the period of your rental.

How much is rental car insurance per day in the USA? ›

The most common types of rental car insurance are liability, collision damage waiver, personal accident, and personal effects. Rental car insurance costs $61 per day, on average, but it depends on how much coverage you purchase and where you're renting the car.

What is a key thing you should do before lending your car to a friend or family member? ›

Remember to review insurance policies before lending or borrowing a car, ensure you only lend your vehicle to responsible drivers, and consider adding regular drivers to your insurance policy.

What is collision damage waiver insurance for car rentals? ›

A CDW covers rental car repair bills if there's an accident or the car is stolen.

Which of the following perils is normally excluded from coverage in a personal auto policy? ›

The peril normally excluded from coverage in a personal auto policy is flood. While collision coverage deals with damages to your car when you are at fault in an accident, and comprehensive coverage includes events such as theft, vandalism, hail damage, and other incidents - floods are typically not covered.

What happens if you damage a car from Enterprise? ›

1. Inform Enterprise staff of the damage caused to the vehicle when you return the car. 2. You may or may not have to pay for repairs, depending on your personal auto insurance and whether or not you selected any Enterprise Protection Products.

What is the difference between SLI and LDW? ›

The LDW includes theft protection and covers you when your car rental is lost or damaged. Whereas SLI covers you for up to $1 million in damages to the third party for bodily injury and/or property damages sustained as a result of an accident while the renter is operating a rental vehicle.

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