What to do When an Employee Presents a New Social Security Number (2024)

Posted on | Compliance

What to do When an Employee Presents a New Social Security Number (1)

When an employee presents a new Social Security number (SSN), it can be especially tricky to address.

Here are some records that may need to be updated and steps you may need to follow when an employee's SSN changes.

Background

An employee may receive a new SSN for a number of reasons, such as if they're a victim of identity theft or domestic violence. Employees may also receive a new SSN if they have recently become legally authorized to work in the United States. They may also have protections under federal, state and/or local law when updating their information.

For example, in California, employers are prohibited from taking adverse action against an employee because they update or attempt to update their personal information based on a lawful change of name, SSN, or a federal employment authorization document. Employers need to proceed cautiously, depending on the particular situation.

Form I-9

The Form I-9 is used to verify a new hire's identity and work authorization. All employers must ensure that a Form I-9 is properly completed for each employee at the time of hire.

No later than the first day of work, the employee must complete Section 1 of the Form I-9 and sign and date certifying under penalty of perjury that the information provided is true and correct. For completion of Section 2, the employee must present genuine and unexpired identity and work authorization documents. The employee may choose which document(s) to present, as long as the documents are on the form's List of Acceptable Documents.

The employer must verify the documentation presented and complete Section 2 of the Form I-9 not later than three days after the employee’s first day of work. If an employee's work authorization document expires, the employer must reverify authorization to work by completing Supplement B (formerly known as Section 3). The employee must provide acceptable documentation for reverification no later than the expiration of the current work authorization. Keep in mind that many List A Employment Authorization Documents may be eligible for an
automatic extension.

Updates to Section 1 information

The first step you should take after receiving a new SSN from an employee is reviewing the employee's previously completed I-9 to determine whether the employee provided a SSN in Section 1 (providing a SSN in Section 1 of the form is voluntary unless you participate in E-Verify). If the employee did provide an SSN in Section 1, then:

  • Complete a new Form I-9.
  • Write the original hire date in the "The employee's first day of employment (MM/DD/YYYY)" space in Section 2; and
  • Attach the new Form I-9 to the previously completed Form I-9.
  • Include a written explanation.

Review information from USCIS on recording changes of name and other identity information for current employees.

Updates to Section 2 information

If an employee originally presented a Social Security card for section two and is now presenting a new Social Security card for section 2 then we recommend discussing next steps with an immigration attorney. Depending on the circ*mstances, completion of a new Form I-9 might be appropriate under USCIS guidance.

Form W-4

If an employee has a new SSN, they should also be asked to complete a newForm W-4 (Employee's Withholding Certificate)and state withholding form (if applicable). If you received a new SSN from the employee after you have filed a Form W-2 for that employee, you may be required to submit aForm W-2cto make the correction. AForm W-3cmust be filed whenever a W-2c is submitted. Work with your tax advisor to ensure taxes are reported correctly.

Benefits

If an employee provides a new SSN, benefit plan records may need to be updated since there may be reporting and other requirements for which benefits plans need an accurate SSN. If applicable, let employees know how they can update their information.

Conclusion

When an employee presents a new SSN, consider working with legal, tax and benefits professionals to assess the impact, and ensure compliance with recordkeeping requirements.

What to do When an Employee Presents a New Social Security Number (2024)

FAQs

What to do When an Employee Presents a New Social Security Number? ›

If you received a new SSN from the employee after you have filed a Form W-2 for that employee, you may be required to submit a Form W-2c to make the correction. A Form W-3c must be filed whenever a W-2c is submitted. Work with your tax advisor to ensure taxes are reported correctly.

What to do when an employee provides a new Social Security number? ›

If you receive a corrected name or SSN from the employee after you filed the Form W-2, submit a Form W-2C to make the correction. Enter the name on the Form W-2 as shown on the employee's Social Security card. Connect parts of a compound name with either a hyphen or a blank space.

What to do if an employee gives the wrong Social Security number? ›

You should correct your records accordingly and resubmit the corrected data. If the employee is unable to provide a valid SSN, you are encouraged to document your efforts to obtain the correct information. (Documentation should be retained with payroll records for a period of three (3) years.)

What happens if an employee gives a fake Social Security number? ›

If so, most will usually issue a final warning for dishonesty and the use of false identification; if the new identification also turns out to be false, the employee would be immediately terminated.

Can someone be issued a new Social Security number? ›

Key Takeaways. The Social Security Administration generally discourages people from changing their Social Security number, except under certain circ*mstances. Acceptable reasons for obtaining a new number include ongoing identity theft or threat of personal harm, such as from domestic violence.

Is it the employer's responsibility to verify a Social Security number? ›

While not required, SSA provides a service for employers to verify a name and SSN for wage reporting purposes when you want additional assurance of an employee's correct name and SSN.

What should I do if my employee applied for a Social Security number SSN but has not yet received it? ›

Allow the employee to continue to work and create a case in E-Verify using the employee's SSN as soon as it is available. If you are unable to create a case by the third business day after the employee's first day of employment, select Awaiting Social Security number when prompted by E-Verify.

What do I do if my employer puts the wrong Social Security number on my W-2? ›

If you have filed your return using a W-2 that was not correct because the Social Security number (SSN) was wrong, then you need to request a corrected W-2 from that employer as soon as possible.

How to correct employee Social Security number? ›

To correct a Form W-2 you have already submitted, file a Form W-2c with a separate Form W-3c for each year needing correction. File a Form W-3c whenever you file a Form W-2c, even if you are only filing a Form W-2c to correct an employee's name or Social Security number (SSN).

How do I report a job change to Social Security? ›

You may call us at 1-800-772-1213. Or you may call, visit, or write your local Social Security office. Social Security also offers a toll-free automated wage reporting telephone system and a mobile wage reporting application. You may also use my Social Security to report wages online.

Is it safe to give Social Security number to employer? ›

Identity theft aside, every California employee enjoys protection under the law for how their social security number is used by their employer. When the employer fails to protect this extremely sensitive information, it can have dire consequences.

Can you 1099 an employee without a Social Security number? ›

If you've hired workers who don't have a Social Security Number, you can file them as a 1099 contractor using their Individual Taxpayer Identification Number (ITIN).

What can you do if you give a scammer your Social Security number? ›

Submit a Social Security fraud report

Social Security identity theft can also be reported to the Social Security Administration's (SSA) Office of the Inspector General (OIG). Gather as much information as you can before calling them at 1-800-269-0271 or making a report online.

What happens when an employee presents a new Social Security number? ›

Under California Labor Code § 1024.6, your employer cannot fire, discriminate, retaliate, or take any adverse action against you if you update or try to update your personal information based on a lawful change of name, Social Security number, or federal employment authorization document.

What to do if my SSN is compromised? ›

If you know your Social Security information has been compromised, you can request to Block Electronic Access. This is done by calling our National 800 number (Toll Free 1-800-772-1213 or at our TTY number at 1-800-325-0778).

How do I check if my Social Security number is being used? ›

Identity Theft: If you think an identity thief is using your SSN to work or to collect benefits, call the Social Security Fraud Hotline at 1-800-269-0271. If you think someone may be using your SSN to work, check your Social Security Personal Earnings and Benefit Statement.

Can my employer give out my Social Security number? ›

In California, there are general protections in place that cover a person's social security number that extends to employees in the workplace. Pursuant to these laws, at least as it relates to employers, outlaws the following actions: Posting or displaying an employee's Social Security number in any way.

What happens if my employer puts the wrong Social Security number on my W2? ›

If the SSN is incorrect, then it is unlikely that the IRS will process the tax return since their records will not match the return that you filed. Until the employer issues the corrected W-2 to you and to the IRS, the IRS has no way to know which document is correct.

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