FAQs
If a banknote is damaged, wrinkled or dirty, an ATM may reject it and return it to you. In this case, you could try smoothing out the wrinkled banknote and reenter it into the ATM.
What if the ATM doesn't have enough money? ›
If an ATM does not have enough money, what happens? While this is not the same as an ATM failing to dispense, there may be times when the ATM doesn't have enough cash left to fulfill your request. In that case, the ATM will let you know that it has insufficient funds and will deny the transaction.
Why won't the ATM accept my money? ›
Possible reasons could be improperly following prompts on the screen, inserting the cash incorrectly, or attempting to deposit some money with an out-of-network ATM.
Why does my ATM keep rejecting cash? ›
If the ATM keeps pushing back out the cash that you are trying to deposit, you can try smoothing the bills as much as possible, before re-inserting. Maybe try inserting fewer bills at one time. If the bills are still not accepted, it means that they may be damaged or too degraded to be accepted.
Why my transaction is declined by ATM machine? ›
Your debit card may get declined due to reasons like insufficient available balance, exceeding daily transaction limits, a blocked card for security reasons, or technical glitches in the payment system.
Which ATM gives choice of notes? ›
IndusInd Bank Choice-Money- ATMs give you the power to choose from a mix of Rs. 100, Rs. 500 and Rs. 1000 notes every time you withdraw cash.
Why is ATM not letting me take money out? ›
Account Balance: Verify that you have sufficient funds in your account to cover the withdrawal amount you're trying to make. Overdrawing your account can lead to transaction failures. Daily Limits: Most banks impose daily withdrawal limits on ATM transactions. Check if you've exceeded your daily withdrawal limit.
How to withdraw money from ATM with insufficient funds? ›
So, if you want overdraft protection for debit card and ATM card transactions, you must opt into your bank's overdraft protection program. With overdraft protection, your bank will allow debit and ATM transactions to go through even if you don't have enough funds in your account.
Why does ATM say insufficient funds when I have enough? ›
One way you can have insufficient funds is if you have recently deposited a check and the funds are not available yet. Another possibility is receiving a check that was bounced. Get a copy of your statement and go over it.
Why do ATMs reject bills? ›
The same thing happens with a bill that is excessively worn, torn, or folded. The number of reject bills is also recorded so that the machine owner can be aware of the quality of bills that are being loaded into the machine. A high reject rate would indicate a problem with the bills or with the dispenser mechanism.
When getting cash at a Bank of America ATM, you will have the ability to choose what bill types you would like for your withdrawal. Most of our ATMs have $10s, $20s or $100s available for selection, but sometimes there are exceptions.
Why is the ATM not accepting my card? ›
There are a number of issues that could result in a debit card decline. For starters, you could be mistaken about your balance, or you may have reached your daily limit for withdrawals. The bank may feel the transaction is suspicious, based on your purchase history. Technical issues may also be to blame.
What to do when ATM doesn't give money? ›
Your first step should be to call the bank's 24-hour customer service helpline. After making a note of your issue and recording your transaction reference number, the executive will register your complaint and will issue you a complaint tracking number. The matter is then investigated.
Why is my ATM transaction failing? ›
Firstly, always ensure that the ATM you use is in proper working condition and does not display any error messages. Also, double-check the entered PIN and transaction amount before proceeding. If possible, try to use ATMs from your bank, as it may streamline the resolution process in case of any issues.
What does it mean when ATM currently Cannot dispense cash? ›
What is meant by unable to dispense? - Quora. If it's a message you receive from an ATM machine, it means that the ATM machine you want to withdraw money from does not have money, and you should try another one.
Why would an ATM reject a bill? ›
The ATM reads the images of the bills and compares them to images provided by the U.S. Treasury Department. If a bill is worn, folded or has extraneous marks on it, its image will not match and it will be rejected.
Why would an ATM reject a withdrawal? ›
The machine may run out of cash, or your transaction may be declined due to technical reasons. Even worse is when the ATM declines your transaction, yet you receive an SMS saying the amount has been deducted from your account.
Will ATMs reject counterfeit money? ›
Yes, many ATMs that accept deposits also check for counterfeit money. If a fake bill is detected, the ATM may reject the deposit or retain the bill for further analysis.
Why does my ATM card keep declining? ›
Your debit card may be denied due to overdrafting, reaching daily purchase limits, or your bank suspecting fraud.