What the Bank Verification Requirements? (2024)

What is bank account verification

Before you can process payments, pay out funds, and offer financial products, Adyen is required to verify the bank accounts of users on your platform.

During bank account verification, Adyen verifies that the bank account provided by the account holder exists and that the account holder owns it. If automatic verification of a bank account fails, we may request a document for proof of ownership of the bank account.

Bank account verification is one of the Know Your Customer (KYC) checks.

How we verify bank accounts

We verify bank accounts automatically with instant bank verification using our providers or through manual review.

Automatic verification

Instant bank verification requires the account holder to verify their bank account through their online banking environment or banking app.

This service can be used to verify personal bank accounts and business accounts quickly. It allows us to confirm the ownership of a bank account, account holder name, and the IBAN in minutes.

For questions regarding using Instant Bank Verification , please reach out to Support.

Note: Instant bank verification is only available in Adyen’s Hosted Onboarding.

What the Bank Verification Requirements? (1)

Manual review

For manual bank account verification, the account holder needs to upload a bank document that verifies the ownership of the payout account.

In a manual review we assess if the document:

  1. Has been issued by a reliable and independent source
  2. Verifies all required data points

Documents we accept:

  • Bank statements
  • Deposit tickets, deposit forms, or account agreements that are signed or stamped by the bank
  • Screenshots of the online banking environment
  • Letters from the bank
  • Cheques
  • Relevé d'Identité Bancaire (RIB) for French accounts

Documents we don’t accept:

  • Documents with sensitive information, such as photos of bank-issued cards
  • Emails that contain letters not issued by a reliable source
  • Edited or personalized documents
  • Documents issued or signed more than 12 months ago

The bank document uploaded for verification has to contain the following:

  • The account holder name
    This must match the legal name provided
  • The bank name and/or the logo of the RIS
  • The account number or IBAN
  • A date of issuance that is less than 12 months before verification unless the document is a RIB or cheque.

Receiving an error code related to 1_7x

Error codes starting with 1_7 reference issues with the bank account verification. Below is a list of common sub-error codes and possible remediating actions.

Common error codes

Possible actions

1_7012 “The bank account owner name appearing in the document does not match the verified legal name

  1. Check whether the account holder name on the document matches with the legal name that is shown in the input data
  2. Is the customer married? Please provide a marriage certificate, so that we can verify the last name.

1_7011 ”The bank account number didn't match the one on the bank document”

  1. Check if the digits of the account number on the document match the input data
  2. Check if all the digits visible on the document are in the input data.

1_7014 “The bank document wasn't a supported document type”

  1. Make sure the document uploaded is one of the supported document types

1_7018 “The bank document does not meet the requirements”

  1. Make sure the account holder name, the account number, the bank logo, and the date of issuance are visible on the document
  2. Check if the details are legible
  3. Check if the document is not damaged or cut off.

You can sign up to our Release feature page to stay up on all changes in Platforms integrations and financial products.

What the Bank Verification Requirements? (2024)

FAQs

What is needed for bank verification? ›

Bank statements. Deposit tickets, deposit forms, or account agreements that are signed or stamped by the bank. Screenshots of the online banking environment. Letters from the bank.

What is the bank verification process? ›

The key verification elements required for compliance include: Customer name: Matching against account holder's name. Bank account number: Validating the account number and bank branch. IFSC code: Ensuring the accuracy of the Indian Financial System Code.

What does a bank need to verify a check? ›

3. Bank Verification Steps:
  • Initial Check Inspection. Examining the endorsem*nt: Verifying the signature on the back of the check as a primary security measure. ...
  • Image review. Capturing front and back images of the check: Clear images are crucial for bank verification. ...
  • Account Status. ...
  • Availability of funds.

How does a bank verify identity? ›

How do banks verify documents? Banks verify documents by running important details like the serial number or date of birth against a government-backed database before approving a loan and other important processes. This process is usually outsourced to online identity verification services like Youverify.

How long does bank verification take? ›

How long does it take to verify a bank account? Bank account verification can take as little as a few seconds and as many as 10 days, depending on the method used. Open banking verification and credit checks each involve electronic checks against accounts in real time.

What is needed for verification? ›

Requirements for identity verification

Your driver's license or state ID card. You can upload a photo of your ID by phone or by computer. In some cases, you can verify by mail instead. Some services need you to take a photo of yourself with a phone to verify your identity online.

Why is bank account verification required? ›

This ensures that the bank account they are dealing with belongs to a legitimate person, not an impostor or fraudulent account holder. Typically, the account verification process requires customers to furnish verifiable information to establish ownership of their bank account, such as a bank account statement.

How can I check my bank verification? ›

You can check your BVN by simply dialing the code *565*0# using the phone number you used to register your BVN. By following the prompts displayed after you dial the code, your BVN will be displayed on your mobile device for a service fee of N20.

What is a bank verification form? ›

A bank verification form is a document used by an entity or individual to confirm the bank account details of another individual (or individuals with joint accounts). The form asks the account holder to sign a release so their bank can provide account information to the requesting party.

How do banks verify transactions? ›

Bank staff will usually start with the transaction data and look for likely indicators of fraud. Time stamps, location data, IP addresses, and other elements can be used to prove whether or not the cardholder was involved in the transaction.

How do I verify my bank? ›

With document-based verification, the account holder provides paper or electronic documents, such as a voided check or bank statements, to substantiate their account status and ownership.

Can the bank verify a bad check? ›

If the bank can verify the check's legitimacy, you may deposit it. If not, the best thing to do is notify the proper authorities. If the check was sent to you through the mail, contact the United States Postal Inspection Service.

How do banks verify funds? ›

When the check is captured, financial institutions use a variety of data points to make a judgment about the validity of the check. The data they acquire needs to answer questions like, is the account of the check issuer in good standing? Are there enough funds in their account? Is the check a high dollar amount?

Do banks ask for SSN to verify identity? ›

Can the bank require me to provide my Social Security number? Yes, in certain circ*mstances. A bank may be required to obtain an identification number for several kinds of banking-related activities, including: When opening an account For monetary (deposit and loan) […]

What is proof of identity for banks? ›

Identification is needed to prove you are who you say you are. This can include: Your passport. A full or provisional UK driving licence (you can often use this to prove both your identity and address)

How do I get verification from my bank? ›

Walk into any branch of your Bank. Fill and submit the BVN Enrolment form. An acknowledgment slip with the transaction ID is issued to you.

What are the documents for proof of banking? ›

Bank account proof is a document that shows you have a current account with a financial institution. This could be in the form of a bank statement, letter from the bank, or even a photo of your debit card. The purpose of this proof is to show that you have access to funds that can be used in case of an emergency.

What documents need verification? ›

For example, identity verification processes can review a government ID or passport. Other types of documents that often require verification include utility bills, bank statements, inheritance letters, tax returns, and articles of incorporation.

How do I verify bank documents? ›

Contacting the Bank Directly

Getting bank confirmation of details and statement veracity provides the utmost proof against potential fraud.

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