What should I do if my coupon code isn’t working? (2024)

Double-check to make sure you’re using the right code. If it’s still not working, keep these things in mind:

• If a coupon has expired, there’s no way to reactivate it.
• Only one coupon can be used per reservation.
• A coupon can only be used once. If you cancel a reservation that was booked using a coupon, the coupon is no longer valid.
• For reservations of 28 nights or more, of ifyou choose a payment plan when you book, a coupon will reduce the total price and the amount willbe split across payments.
• Only coupons issued by Airbnb are accepted.
• If you use less than the full amount of a coupon, any unused discount amount will be forfeited.
• Coupons can't be applied to a reservation you made in the past.
• Only the person who received a coupon can use it on Airbnb. There’s no way to transfer a coupon to someone else.
• Coupons can only be used for the type of booking they were issued for. For example, if a coupon can only be used toward a stay, then it can't be used toward an experience, or for anything else on Airbnb.
• If a reservation booked with a coupon is altered later on, you'll need topay the difference with your payment method, or, if the alteration results in a refund, we'llcredit your payment method for the difference. However, you won'treceive a refund for the coupon amount, andthe coupon won't be able to be used again.
• A coupon may have specific limitations; see the Terms & Conditions distributed with the coupon for details.

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