What must I do if my identity document has expired? — WU CL_Chile Help Center (2024)

FAQs

Will Western Union accept an expired ID? ›

In response to this measure, and in alignment with the State Government Offices across the United States, Western Union will continue to temporarily allow the acceptance of expired personal identification documents dating back to March 1, 2020 for send & receive money transfers in amounts up to $2,999.99.

To collect their money, your recipient must bring a valid, government-issued photo ID. This is a strict requirement to keep both you and your money safe. If your recipient's ID is expired, they will need to use another — like a passport. Note: For security purposes, Customer Care can only assist senders.

Western Union® money orders do not have an expiration date. However, depending on the state, you may pay a non-refundable service charge if you do not cash the money order within one to three years of the purchase date. The service charge will reduce the amount you receive.

To pick up your money transfer, please bring one of the following: Your US or international driver's license. Your passport. Your State ID.

Sending money with the Western Union money transfer service from an agent location does not require credit cards, debit cards, bank accounts, or memberships. You will need to show valid identification.

You can change or update your Western Union Profile information from the “Profile overview” tab after you log in to wu.com. After your identity is verified, you cannot change your name, last name, date of birth, nationality, and ID number.

Government-issued ID to confirm your identity. Cash, credit or debit card to pay the total, including transfer fees and exchange rates. The recipient's full name (as shown on their ID), country and address (if requested)

The appropriate persons or bodies who are able to certify documents for this purpose are Solicitors (including a Notary Public), Chartered Accountant or a Doctor.

Can I do Western Union transfer online? ›

You can send money online to a Western Union location for a cash pickup, directly into your receiver's bank account, or to your receiver's mobile phone. After you've chosen your destination country, you'll see the types of services available. Learn more about how to send money online. Created with Sketch.

Expired Identification: If your photo ID has expired, you'll need to upload a new one. To get started, log in to your MoneyGram profile and start a new, one-time transfer to your receiver.

In most cases, banks require a valid, unexpired ID to open a bank account. This means that if your ID has expired, it may not be accepted as a form of identification during the account opening process.

The "Test Question" feature in the Western Union® Money Transfer service is designed for emergency situations where the receiver does not have proper identification (e.g. his or her wallet and identification have been stolen). It should never be used as additional security to time or delay the payment of a transfer.